Melissa Gautreaux

Working with Frank and Melissa was a breeze. I visited three other dealers while shopping and told Frank that I was exhausted from negotiating that evening, so I wanted to get his final and bes I visited three other dealers while shopping and told Frank that I was exhausted from negotiating that evening, so I wanted to get his final and best offer. I got the quote and went to a competitor to check once more. The competitor said to go with Toyota's offer. Needless to say, we returned and closed the deal with Melissa and Frank. Finance was also very smooth with the standard extended warranty offers. We were in and out for the closing in an hour. More

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Robert and Melissa were very helpful and informative. Great staff at Pat Lobb Toyota of McKinney. Great staff at Pat Lobb Toyota of McKinney. More

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Melissa Gautreaux absolutely MADE buying a car a wonderful experience. She was easy to work with, communicate with, and she made sure I was able to get exactly the car I wanted. I would recommen wonderful experience. She was easy to work with, communicate with, and she made sure I was able to get exactly the car I wanted. I would recommend Melissa to anyone who wants a positive experience at a dealership, but especially to first time buyers and women who have been struggling to find an experience they feel comfortable with. I highly recommend Melissa! No one has compared to the care, efficiency, and respect in which Melissa has for her customers. She also placed me with Hasan in financing who was wonderful to work with. He made the process smooth and efficient. You could tell he cared about me as an individual more than just his sale. He worked with me to get the best deal he could. I am so thankful and grateful to both Melissa and Hasan for a positive, painless, and overall wonderful first time buying experience! More

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Bought a used car 3 weeks ago, had to return for service, all is good so far. all is good so far. More

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This dealership was fabulous. Melissa was fabulous. Of course never have dealt with a woman before but I can tell you she was excellent, made you feel comfortable and not intimi Melissa was fabulous. Of course never have dealt with a woman before but I can tell you she was excellent, made you feel comfortable and not intimidated. She was very serving in making sure you were comfortable with each different car I looked at and drove. She just kept her cool while I couldn’t make up my mind. She wasn’t pushy but wanted me to make the best decision for me. Enjoyed meeting her and definitely you need to hire more women to sell cars! More

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Melissa Gautreaux was a great salesperson. Very low pressure and informative. Total time spent with the entire process was less than 2 hours. Very low pressure and informative. Total time spent with the entire process was less than 2 hours. More

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Melissa Gautreaux is trustworthy, who listened what I was looking for, and walked through all the steps! Highly recommended! looking for, and walked through all the steps! Highly recommended! More

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Very professional group. The sales team provided solid information and were very willing to negotiate price and terms which provided a positive experience. It was greatly app The sales team provided solid information and were very willing to negotiate price and terms which provided a positive experience. It was greatly appreciated that during negotiations, the sales and finance personnel did not drag out the process with a tradition "grind" but settled offer and counter-offer discussions quickly and professionally. Melissa assisted with familiarization process of my new car. In all a surprisingly easy vehicle purchasing experience. More

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GRAND SLAM DEALERSHIP! This was the most enjoyable car buying experience to date. I can't say enough about Melissa and her ability to LISTEN to the buyer. What an awesome s This was the most enjoyable car buying experience to date. I can't say enough about Melissa and her ability to LISTEN to the buyer. What an awesome salesperson! No pressure and found exactly what we wanted at the PRICE we wanted. A little negotiating is not a problem here and is painless. CUSTOMER SERVICE is #1 with Pat Lobb. They proved that to me. Hasan and Matt in the finance department got the job done quickly. Great guys that are fun to talk to when doing the paperwork. Great experience. Bottom line is this dealership wants to earn your respect and business. They don't play games. I've never been loyal to a dealership but I will be going back to this one. More

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