Melissa Cooper
Melissa Cooper at Palm Coast Ford
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Melissa Cooper | Page 75

Service Advisor

Palm Coast Ford

1150 Palm Coast Pkwy sw
Palm Coast, FL 32137

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4.8
754 Reviews

Dealership Experience

4 yrs, 10 mos

4.8

754 Reviews

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754 Reviews of Melissa Cooper

February 08, 2020

Dealership Rating
Employee Rating

Easy process from start to finish Looked on the website that day, and they had the vehicle on the lot. Went in for a test drive, and then a short while later the car was mine! Shawn More

by ASKEIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Bennett, Shawn Tamboia

February 05, 2020

Dealership Rating
Employee Rating

Melissa the service advisor was outstanding,Very Melissa the service advisor was outstanding, Very pleasant and very helpful. The technician did an excellent job, He also was very informative of up More

by MPHGUNNER
Recommend Dealer
Yes

January 29, 2020

Dealership Rating
Employee Rating

Wonderful Service Dave explained to me everything that was going on, he is so professional and knowledgeable. Also, Melissa was wonderful scheduling my service. All the More

by ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Kollar

January 22, 2020

Dealership Rating
Employee Rating

Oil Change I have been a customer of Palm Coast for the past several years and I have to say that ever since Kevin Tone took over as the Quicklane Manager there More

by FKFMS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Tone

Jan 24, 2020

Palm Coast Ford responded

We'll be sure we tell Kevin about your review and to keep up the good work. Thank you!

January 22, 2020

Dealership Rating
Employee Rating

You are treated like family I have been dealing with Palm Coast Ford since 2004, you can find a better honest experienced knowledgeable bunch of employees in Palm Coast Ford have More

by MOMMADOGS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Paul Summa, Charlie Altman, Don York, Jim Jeffries , Sean Bennett, Kevin Tone

Jan 24, 2020

Palm Coast Ford responded

Such an awesome review. Thank you!

January 18, 2020

Dealership Rating
Employee Rating

window guard Came in one day ordered the part, The next day was called and advised that the part was in. Took the vehicle in morning and the work was completed in More

by MRJAD101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2020

Palm Coast Ford responded

We strive to be as fast and efficient as possible. Thank you for your review!

January 11, 2020

Dealership Rating

Nearly three hours for an oil change with an appointment? The people were all very nice but it doesn't change the fact that I waited nearly three hours for an oil change WITH a prior appointment made. Entranc More

by SKALLSWEDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 17, 2020

Palm Coast Ford responded

We apologize for the delay you experienced. With the space available during peak hours and the need to perform maintenance to signage, building structure and the like, our maintenance crew can sometimes get in the way. It is not a daily occurrence but one that you seemed to have experienced with us. We certainly appreciate your understanding as we continue to work on decreasing wait times during peak hours.

January 10, 2020

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Employee Rating

Very helpful, very fast and efficient. Highly recommended if you purchased a ford from them because they won’t take advantage of you. Every issue I’ve had has been fixed without their being a issue, all of t More

by Huncho scuba
Recommend Dealer
Yes

Other Employees Tagged: Paul Summa , Michael Hamilton

January 02, 2020

Dealership Rating
Employee Rating

Recall was taken care of very quickly Palm Coast Ford take pride in their service department. They treat their customers very well. The staff provides excellent service. I would highly More

by RONNICB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Christen Santa Maria, Kevin Tone

Jan 06, 2020

Palm Coast Ford responded

Thank you very much for your review! We're glad you found our service department worthy of your 5-stars!

December 14, 2019

Dealership Rating
Employee Rating

We went in without an appointment and they got us in We didn't make an appointment, but our "Key West Lady" got us in. The service was fine, the Hot Dogs were good as well. My husband is not well, and he More

by POWELL.PATTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2019

Palm Coast Ford responded

Thank you for trusting us with your vehicle and very glad to hear that our staff earned your 5-stars!

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