Melissa Cooper | Page 75
Service Advisor
Palm Coast Ford
1150 Palm Coast Pkwy sw
Palm Coast, FL 32137
Dealership Experience
4 yrs, 10 mos
754 Reviews
Write a Review754 Reviews of Melissa Cooper
February 08, 2020
Easy process from start to finish Looked on the website that day, and they had the vehicle on the lot. Went in for a test drive, and then a short while later the car was mine! Shawn Looked on the website that day, and they had the vehicle on the lot. Went in for a test drive, and then a short while later the car was mine! Shawn was great and would highly recommend him and the dealership! Melissa in service is also fabulous! More
Other Employees Tagged: Sean Bennett, Shawn Tamboia
February 05, 2020
Melissa the service advisor was outstanding,Very Melissa the service advisor was outstanding, Very pleasant and very helpful. The technician did an excellent job, He also was very informative of up Melissa the service advisor was outstanding, Very pleasant and very helpful. The technician did an excellent job, He also was very informative of up coming services to be performed, Thank you More
January 29, 2020
Wonderful Service Dave explained to me everything that was going on, he is so professional and knowledgeable. Also, Melissa was wonderful scheduling my service. All the Dave explained to me everything that was going on, he is so professional and knowledgeable. Also, Melissa was wonderful scheduling my service. All the staff was great! More
Other Employees Tagged: Dave Kollar
January 22, 2020
Oil Change I have been a customer of Palm Coast for the past several years and I have to say that ever since Kevin Tone took over as the Quicklane Manager there I have been a customer of Palm Coast for the past several years and I have to say that ever since Kevin Tone took over as the Quicklane Manager there has been a big change in customer service for the better. He is always visible and quickly handles any issues. More
Other Employees Tagged: Kevin Tone
January 22, 2020
You are treated like family I have been dealing with Palm Coast Ford since 2004, you can find a better honest experienced knowledgeable bunch of employees in Palm Coast Ford have I have been dealing with Palm Coast Ford since 2004, you can find a better honest experienced knowledgeable bunch of employees in Palm Coast Ford have. Dan the manager of sales, John the manager of Service, and Kevin Manager of quick lube. They all listen to you understand your complaints and everything in their power to correct the problems. I would recommend Palm Coast Ford to anyone looking for a new used car. Or just Service everyone is treated like family. More
Other Employees Tagged: Paul Summa, Charlie Altman, Don York, Jim Jeffries , Sean Bennett, Kevin Tone
January 18, 2020
window guard Came in one day ordered the part, The next day was called and advised that the part was in. Took the vehicle in morning and the work was completed in Came in one day ordered the part, The next day was called and advised that the part was in. Took the vehicle in morning and the work was completed in a timely matter More
January 11, 2020
Nearly three hours for an oil change with an appointment? The people were all very nice but it doesn't change the fact that I waited nearly three hours for an oil change WITH a prior appointment made. Entranc The people were all very nice but it doesn't change the fact that I waited nearly three hours for an oil change WITH a prior appointment made. Entrance to the service advisers was blocked with cars and another truck doing maintenance making it very hard to for a first-timer to the dealership to find who to even check in with! More
January 10, 2020
Very helpful, very fast and efficient. Highly recommended if you purchased a ford from them because they won’t take advantage of you. Every issue I’ve had has been fixed without their being a issue, all of t if you purchased a ford from them because they won’t take advantage of you. Every issue I’ve had has been fixed without their being a issue, all of the staff is friendly and helpful. More
Other Employees Tagged: Paul Summa , Michael Hamilton
January 02, 2020
Recall was taken care of very quickly Palm Coast Ford take pride in their service department. They treat their customers very well. The staff provides excellent service. I would highly Palm Coast Ford take pride in their service department. They treat their customers very well. The staff provides excellent service. I would highly recommend Palm Coast Ford. More
Other Employees Tagged: Christen Santa Maria, Kevin Tone
December 14, 2019
We went in without an appointment and they got us in We didn't make an appointment, but our "Key West Lady" got us in. The service was fine, the Hot Dogs were good as well. My husband is not well, and he We didn't make an appointment, but our "Key West Lady" got us in. The service was fine, the Hot Dogs were good as well. My husband is not well, and he got a bit confused about what needed doing, but all was taken care of in a timely manner More