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Melissa Cole
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Melissa Cole | Page 15
Sales Associate
Heritage Volkswagen Parkville
9215 Harford Rd
Baltimore, MD 21234
145 Reviews
I have been with VW since 2013, after leaving the Insurance Industry. I fell in love with VW as a brand and a company, so I can tell you I do bleed blue. I currently drive a VW Jetta GLI. I have been with Heritage, who I feel treats the customer and their employee better than anyone. My goal is to help you choose a car that you will love driving, educating you about your vehicle, and maintaining customer service at the highest possible level, during the sales process and for years to come.
Read moreDealership Experience
9 yrs, 11 mos
Industry Experience
11 yrs, 2 mos
Specialties & Trainings
I did finance for a brief time, but learned that I love the brand too much to stay away from the Showroom Floor....
VW Master Certification, #3 in Product Knowledge New Car 2015, #2 in Product Knowledge CPO 2016
145 Reviews
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145 Reviews of Melissa Cole
May 12, 2016
Love my new GTI I've been working with Melissa for a few months now and she was always very swift in replying to my emails, and answering my questions. When it came d I've been working with Melissa for a few months now and she was always very swift in replying to my emails, and answering my questions. When it came down to the actual buying process she gave very accurate information and got me the best deal possible. I would recommend her to anyone looking to buy a VW. More
by Cdm94
Other Employees Tagged: Melissa Cole
Helpful 
May 12, 2016
New 2016 Golf Purchased my first new car after drive a Pickup for 20 years. A 2016 Golf. My salesperson Melissa Cole helped me with a dealer order arriving soon. Me Purchased my first new car after drive a Pickup for 20 years. A 2016 Golf. My salesperson Melissa Cole helped me with a dealer order arriving soon. Melissa was outstanding during the process and showed me the features of the same car on the lot. Melissa is extremely knowledgeable of the product and how they function. Her customer service excellent. Ask for Melissa Cole when you go Heritage in Parkville you won't be disappointed. More
by Rick W
Other Employees Tagged: Melissa Cole
May 07, 2016
Great Dealership. i love melissa cole. she has the best costumer service. She sold me both of my cars and she did a wonderful job. Best sales lady ever. al Dealership. i love melissa cole. she has the best costumer service. She sold me both of my cars and she did a wonderful job. Best sales lady ever. always will buy cars from her More
by Miranda S
Other Employees Tagged: Melissa Cole
May 06, 2016
Stellar customer-based service 5/6/16 I've now bought 3 cars from Heritage VW and my wife has bought one Together we've confidently recommended Heritage VW Parkville to friends, al 5/6/16 I've now bought 3 cars from Heritage VW and my wife has bought one Together we've confidently recommended Heritage VW Parkville to friends, all of whom have reported being pleased. From sales to after purchase services, the dealership is incredibly personable. In my recent purchase,, I had the pleasure of working with Melissa Cole, who proved to be the most knowledgeable sales person that Ive ever worked with. She presents you with all the facts, allows you to weigh comparative advantages, and helps you close in on your choice without pressure or prejudice. She turned car buying--among my most disliked experiences--into a fun and trustful day. She also impressed with the fact that her commitment to customers doesn't stop with the sale. She took care of any number of after purchase details without asking. Ray Allen More
by Ray Allen
Other Employees Tagged: Melissa Cole
December 30, 2014
Highly recommend Heritage Volkswagen Parkville My experience with Melissa Cole and Heritage ranks as one of the best car buying experiences I've ever had. Melissa was very sensitive to my time con My experience with Melissa Cole and Heritage ranks as one of the best car buying experiences I've ever had. Melissa was very sensitive to my time constraints and made sure that I wasted very little time at the dealership. Melissa has a deep understanding of all of the Volkswagen models; her knowledge was very impressive. The entire process was well done and efficient with a very friendly atmosphere. I highly recommend Heritage Volkswagen Parkville and Melissa Cole. More
by Jaraxal
Other Employees Tagged: Melissa Cole
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