Mayeline Sosa Dominguez | Page 55

Sport Mazda responded

I agree with you. Mayeline is a great salesperson and a true professional. I know she will appreciate your kind compliments and for your review that lets others know about your experience at Sport Mazda. Loved your photo with your new Mazda3. With your black and white outfit next to your beautiful white Mazda3 Sport, I think you both are an ideal match. Thank you for choosing my dealership, Sport Mazda, for your new Mazda. I am proud to welcome you to our Sport Mazda Family and know that you will enjoy many, many miles of safe, happy and fun Mazda driving. Both Mayeline and I deeply appreciate your recommending her and Sport Mazda to others and we are so happy you are our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Irene, Thank you for choosing Sport Mazda for your new car. It was our pleasure to serve you and to make sure your car search was enjoyable and successful. I know that both Mayeline and I appreciate you taking your valuable time to write this review and let others know about your experience at Sport Mazda. Thank you for being our valued customer and you will always be welcome here. JAY MEALEY, OWNER

Sport Mazda responded

It is always appreciated to read testimonials that mention how a salesperson provided exceptional service for their customer. As the owner of Sport Mazda, it is my pleasure to have a fantastic sales team that understands the value of providing our customers their very best, each time they visit. I am glad that Mayeline made sure you had an enjoyable and successful visit and found the Mazda that you wanted. I am glad to hear that you are very happy with your new Mazda. I would like to welcome you and yours to the Sport Mazda family and wish you many, many miles of safe, happy and fun driving in your new Mazda. Your recommendation to others for Mayeline and Sport Mazda is very kind and deeply appreciated. Thank you again for this review and for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Ashlee, It was very kind of you to let others know about your recent buying experience at Sport Mazda. I was very glad to read that Mayeline Sosa went out of her way to make sure your needs were met. Good salespeople always listen well to their customers needs and desires, and then do everything they can to make sure YOU get them met. I am grateful that Mayeline provided that for you. Thank you for the kind words you had to say about my dealership and the very nice comparison you made between my dealership and others you visited. I also though that you made a great point about financing options. We know that price and financing is a big issue with customers and I believe my Finance Team does a fantastic job of insuring you get all the information you need to make the best decision for YOU. I am proud to have you as our valued customer and welcome to you to return any time you need our assistance. Thank you. JAY MEALEY, OWNER

Sport Mazda responded

I am proud of my great sales team and really enjoy reading reviews, like yours, that let others know about the great experience they provided you at Sport Mazda. I am sure that Mayeline and Edwin appreciate your review and are happy that you chose Sport Mazda for your next car. We appreciate our customers and want you to have the very best service each time you visit. It is what you should expect and what you deserve. JAY MEALEY, OWNER

Sport Mazda responded

Charlotte, I cannot thank you enough for your informative review. I think that many people believe a small part of they read in car dealer ads. I am so happy you had a chance to get to know us better and chose us to provide the special car that will start your daughters new adult life. May God Bless here and give her much success. I appreciate you letting others know about how you worked with us from Kentucky. Several years ago we became a digital dealership and teach every sales staff member to be knowledgeable and have expertise in long distance sales. We have been Dealerrater National Mazda Dealer of the Year for out 7th year and we have more and more customers visiting from distance, including Out-of-State. I am especially grateful that with the large number of Mazda dealerships you searched, that you chose Sport Mazda. I must admit that our staff is the main reason you enjoyed your experience. Mark and Mayeline are great examples of the many friendly, caring and professionals we employ. I really appreciate the kind comments about Mayeline. She studied very hard and learned the Mazda product line quickly. She is a natural in the personality and caring, and she will be a long-time asset here at Sport Mazda. You should know that the sales strategy lessons are very few. The most important is LISTEN TO WHAT THE CUSTOMER WANTS, their needs and wishes, AND THEN DO EVERYTHING YOU CAN TO MAKE SURE THEY GET IT. It is not to complicated and easy to remember. She has adapted well to it. I hope that others read your review. You have said things that I always want people to know about us. I certainly hope you visit us again and we want to welcome your entire family to our SPORT MAZDA FAMILY. I wish for your daughter many, many miles of safe, happy, and fun driving in her new Mazda 6. She will always be well cared for whenever she visits the dealership. Thank you again and I hope that you all had a very wonderful Christmas and New Year. May she have a very successful one.. JAY MEALEY, OWNER

Sport Mazda responded

If there is a True Family Dealership in Florida, it is Sport Mazda. I welcome you to our large family of staff and owners, like yourself, and are so proud to have you as our valued customer. Treating you like family will always be the experience, every single time you visit. Have a wonderful day and enjoy your new car. JAY MEALEY, OWNER

Sport Mazda responded

Diane and Jerry, It is funny that you mentioned Disney service while you were here. I cannot think of a better example of the family-oriented service that we also try to provide our customers. I want to thank you very much for the wonderful review and the kind comments you made about Juan, Mayeline, and Edwin and how the experience they provided made your visit a pleasure. It was our great pleasure to have served you and that you chose SPORT MAZDA to lease your new Mazda CX-5. Welcome to the Sport Mazda Family of Staff and Owners, like yourselves, and may you and yours enjoy many, many miles of safe, happy, and fun Mazda miles in your new CX-5. FEEL ALIVE is the new Mazda tagline and it accurately describes the sensation that you will experience with every drive. Thank you again for being our customer. JAY MEALEY, OWNER

Sport Mazda responded

Lyne B, Thank you for using your valuable time to let us know about your visit to Sport Mazda. I am the owner of the dealership and on occasion have found the need to make sure staff understands how important respect and courtesy are to our customers. I assure you that I will address the situation you mentioned. I am very grateful that Mayeline and Rey Almonte were there to insure that you received what you came for with the respect you deserved. They are both very good at what they do, but even more, they have both received many compliments from customers for the way they treated them. Sport Mazda has a great reputation with its customers and they have made us a Dealerrater Mazda Dealer of the Year every year since 2013. I want to personally welcome you to the Sport Mazda Family of Staff and Owners, like yourself. Your purchase of a 2019 Mazda CX-3 will insure you a vehicle that will give you many, many miles of safe, happy and fun Mazda Driving. FEEL ALIVE is the new Mazda tagline and it accurately describes the sensation that you will experience with every drive. Thank you again for being our customer. JAY MEALEY, OWNER