Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Matthew Stein
Refer Me
Matthew Stein | Page 3
General Sales Manager
Penske Buick GMC Of Cerritos
18400 Studebaker Rd
Cerritos, CA 90703
93 Reviews
93 Reviews
Write a Review
93 Reviews of Matthew Stein
March 27, 2024
Javier is very accommodating and willing to help, he explain well the difference of the car. he really knows what he is selling. explain well the difference of the car. he really knows what he is selling. More
by RJSANTIAGO5767
Verified CustomerOther Employees Tagged: Javier Garcia
Helpful 
March 26, 2024
I purchased at 2023 Tesla, after unsuccessfully attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted Tesla to remover the previous owner before selling the car. As a result I am still in the process of transferring the vehicle to myself through Tesla so for now I can’t charge my the car and I have access to all of the previous owners information: name, numbers, home address, phone book. This is very disappointing. The person that traded this vehicle trusted the dealer with their car and trust you to remove their information before the sell, because of this I will never purchase another car here. More
by HOMEGLASPER
Other Employees Tagged: Josue Moreno, Camille Soto, Cristina Morales , General Manager gave incorrect information through a sells person and never returned my calls.
March 26, 2024
Easy to talk with. Employee asked if I need any other work or issues with vehicle. Dropped off truck and was notified back within 2 hours that truck was finished. Wow!! Employee asked if I need any other work or issues with vehicle. Dropped off truck and was notified back within 2 hours that truck was finished. Wow!! More
by BUELNAD
March 08, 2024
Arrived at service center. No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once servic No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once service was done. Waited 4-5 hours came back and asked if vehicle was ready, again was ignored. Rep said that the car had been finished awhile ago but I was never notified. Absolute one star service, felt very uncomfortable and always just trying to speak to anyone. Wasted time waiting when I could have been told my car was ready at least one hour before. I hope to never have to deal with this dealership ever again. Have better service for the people who have purchased vehicles and not just the ones who are looking to buy. More
by ALGIOZELAYA89
January 29, 2024
Very nice and willing to work with what we were looking for. No nonsense and straight to the point, helping me understand what would be good for my situation. for. No nonsense and straight to the point, helping me understand what would be good for my situation. More
by edwin6482
Other Employees Tagged: Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Cristina Morales, Clarissa Vargas
January 24, 2024
What a great team. Thank you for listening to what I was looking for and my needs. I felt heard and the process was smooth and stress free. Thank you for listening to what I was looking for and my needs. I felt heard and the process was smooth and stress free. More
by sindy.membreno
Other Employees Tagged: Jose Solis , I think his name is German with finance dept.
January 23, 2024
Camille was specifically very kind and nice to work with. Went here after Simpson because they were extremely rude Went here after Simpson because they were extremely rude More
by JARD JAMS
Other Employees Tagged: Camille Soto
January 19, 2024
Awesome! ! Love the custermer service!! Good communication 👏 👌 👍 always making sure all of my issues are taking care of. Love coming here!! ! Love the custermer service!! Good communication 👏 👌 👍 always making sure all of my issues are taking care of. Love coming here!! More
by Speedypctech
Other Employees Tagged: Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Cristina Morales, Clarissa Vargas
January 16, 2024
Camille was persistent in an online lead, Matt Stein worked hard to overcome a dmv issue on the trade and was solution oriented. Camille did a great job and was pleased with the experience. worked hard to overcome a dmv issue on the trade and was solution oriented. Camille did a great job and was pleased with the experience. More
by Smh
Other Employees Tagged: Camille Soto , Josh the manager was also great. German in finance was awesome
January 16, 2024
The dealership was very professional and was excited because I was the last sale of the year. My salesperson was nice and patient. because I was the last sale of the year. My salesperson was nice and patient. More
by jesse.vazques
Other Employees Tagged: Jose Solis, Camille Soto
