Matthew Maynard | Page 2

As always the staff was friendly, informative and helpful. Which is the reason why I’ll drive out of my way to return to Ferman Mini. helpful. Which is the reason why I’ll drive out of my way to return to Ferman Mini. More

by awhern07 Verified Customer Verified Customer

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Staff us very helpful but they were unable to solve the problem. What was suggested to be the problem dis not confirm, so I drove almost one hour to get to the dealership, waited for one hour and brought t problem. What was suggested to be the problem dis not confirm, so I drove almost one hour to get to the dealership, waited for one hour and brought the car back with the same problem. Very disappointed. More

by dkmadams Verified Customer Verified Customer

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It's a beautiful facility and they seem to have invested in the guest experience. There are pleasant places to wait (or work while waiting) for your service to be completed. in the guest experience. There are pleasant places to wait (or work while waiting) for your service to be completed. More

by e.e.morris724 Verified Customer Verified Customer

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Matthew is awesome! He is personable and very knowledgeable. Always looking out for his customers. He goes above and beyond. Make Fermin Mini the place for your car mai He is personable and very knowledgeable. Always looking out for his customers. He goes above and beyond. Make Fermin Mini the place for your car maintenance More

by lau36089 Verified Customer Verified Customer

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Ferman and Matthew have been fabulous for 3 Minis! I will never go anywhere else but a Ferman dealership...... as long as Matthew is there, he is THE BEST I will never go anywhere else but a Ferman dealership...... as long as Matthew is there, he is THE BEST More

by ria7297 Verified Customer Verified Customer

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I’ve only dealt with Matthew, but he is extremely helpful. Explains everything thoroughly is always truthful about what is going on and how long it will take has helped me with financing to pay for m helpful. Explains everything thoroughly is always truthful about what is going on and how long it will take has helped me with financing to pay for my expenses. More

by sandylawler2014 Verified Customer Verified Customer

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This survey request is annoying. Ferman does not need to do this. I supply them with my contact information and trust it will be treated responsibly. Ferman does not need to do this. I supply them with my contact information and trust it will be treated responsibly. More

by Orab Verified Customer Verified Customer

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I feel like I’m valued. Everything gets handeled in a very professional manner. I’m so happy with every service interaction I’ve had. Everything gets handeled in a very professional manner. I’m so happy with every service interaction I’ve had. More

by dvinemrsm Verified Customer Verified Customer

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Matthew was amazing. Friendly, knowledgeable and just an all around nice guy. He treated me they was a customer should be treaded and took care of my repair situation Friendly, knowledgeable and just an all around nice guy. He treated me they was a customer should be treaded and took care of my repair situation More

by scottdsimon Verified Customer Verified Customer

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Mathew was very pleasant and professional to deal with. He told me what to expect and checked with other staff members regarding a recall on my Canadian purchased Mini. He told me what to expect and checked with other staff members regarding a recall on my Canadian purchased Mini. More

by auntiemic59 Verified Customer Verified Customer

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