Matthew Hoyle
Matthew Hoyle at Conicelli Toyota of Springfield

Matthew Hoyle | Page 5

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

4.8
62 Reviews
4.8

62 Reviews

Write a Review

62 Reviews of Matthew Hoyle

February 29, 2024

Dealership Rating
Employee Rating

Need to stock safety related parts so customer does not have to schedule a return trip back. I needed a wiper motor that was not in stock. Parts needed for state safety inspection should be stocked. More

by H8G957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall

Mar 04, 2024

Conicelli Toyota of Springfield responded

Thank you for your business and five star review. Paula D., Customer Relations

Mar 04, 2024

H8G957 responded

How about responding to the issue with a common safety inspection part not in stock. Can you answer why other than you don’t want to carry any inventory on the books.

February 19, 2024

Dealership Rating
Employee Rating

Keep. .keep...up..up the...the ..good...good ..works...works ....yes, maybe. Continue..up....down More

by MILFORD46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox , Shawn Heffron

Mar 25, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words! Paula d., Customer Relations

February 14, 2024

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Employee Rating

Everyone is pleasant and always quick service. Easy to get an appointment. They never try to talk you into something you dont need or cannot afford. More

by maq1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Conicelli Toyota of Springfield responded

Thanks for the great five star review. We appreciate your business. Paula D., Customer Relations

February 09, 2024

Dealership Rating
Employee Rating

They took care of inspection for purchase quickly. All was good. Thank you very much More

by PEGISSELMANN
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Conicelli Toyota of Springfield responded

Thanks for this five star review. We appreciate it! Paula d., Customer Relations

February 08, 2024

Dealership Rating
Employee Rating

The service was excellent and quick. My problem was resolved without overcharging me, and with minimal effort. More

by Rita51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Conicelli Toyota of Springfield responded

Thanks so much for the five star review! Paula D., Customer Relations

February 11, 2023

Dealership Rating
Employee Rating

This dealership are liars and beware of them because they sell vehicles to people that was not properly inspected and will charge high prices. They claim my car that I purchase from them pass inspection whe More

by shipin64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jack DePre

Feb 13, 2023

Conicelli Toyota of Springfield responded

Please know I've just shared your concerns with our Sales and Service Managers. If you would be so kind as to send me your contact name/phone #, I'll be happy to pass it on so that someone can get back to you. Paula D., Customer Relations, pdigiaomo@conicelli.com

September 16, 2022

Dealership Rating
Employee Rating

Prince was very professional made the easy and helpful. I will definitely come back and purchase another from this dealership also your service department is always on point 👌 More

by ahannibal1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Prince Ebo, Christina Randall

Sep 19, 2022

Conicelli Toyota of Springfield responded

Many thanks for this great five star review. Your positive feedback lets us know we are achieving our goals in customer satisfaction. We appreciate it. Paula D., Customer Relations

June 11, 2022

Dealership Rating
Employee Rating

Mr Morales answered all my questions regarding the potential buyout of my current lease. He was patient, informative and presented options so I can make an informed decision in the final year of my le More

by doug.gaston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Morales , Joel Morales

Jun 13, 2022

Conicelli Toyota of Springfield responded

Many thanks Doug for this 5-star rating and your kind words. I'll be sure to share this with Joel and our sales team at Conicelli Toyota of Springfield! Paula D. Customer Relations

May 19, 2022

Dealership Rating
Employee Rating

Joel Morales has provided excellent service with both leases and purchases of 4 cars. He is very knowledgeable and patient and explains everything about the car and the finances clearly. What a nice pe More

by Eljoyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 20, 2022

Conicelli Toyota of Springfield responded

Thanks so much for the five star review and positive feedback; we greatly appreciate it! Paula D. Customer Relations

April 26, 2022

Dealership Rating
Employee Rating

Doing it right at the first time Great place to shop Great place for service More

by Ram942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Morales

Apr 27, 2022

Conicelli Toyota of Springfield responded

Thank you for this great review and kind words. We appreciate your business. Paula D., Customer Relations

Apr 26, 2022

Ram942 responded

Great place to go for Sales and service

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