Matthew Brown

So easy to work with, no pressure, no rush! Took time when I made it clear I was not buying😝. I felt so comfortable; Matt showed me the perfect vehicle for me and kept it where I wanted to b Took time when I made it clear I was not buying😝. I felt so comfortable; Matt showed me the perfect vehicle for me and kept it where I wanted to be with my payment. More

by k.r.ivory Verified Customer Verified Customer

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Having just left another dealership where we were treated horribly,(the dealers name I will not reveal), my wife and I arrived at McKenzie Motors with some pent-up frustration and some trepidation. To add to horribly,(the dealers name I will not reveal), my wife and I arrived at McKenzie Motors with some pent-up frustration and some trepidation. To add to the scenario it also started raining as we drove into the parking lot. We entered the building and were immediately introduced to Matt who greeted us with a pleasant smile and warm handshake. We told Matt we were here to buy a new truck. I actually had the sticker from the truck we had looked at from the other dealership so I able to tell Matt pretty much what we were looking for. We all walked outside in the drizzling rain and Matt began showing us some vehicles. What was interesting was Matt was totally convinced he could find us a better truck with more options at a lower price than the other dealership and within a couple of minutes we found a truck we really liked. I gave Matt my drivers license and he went in to get the key to the truck. From inside the building he opened the truck doors so we could get out of the rain while he made a copy of my license and got a tag. Once he joined us he gave us a good overall briefing of what all the buttons and knobs were used for. We had a nice drive around the area and returned to the dealership to discuss details. We had a truck to trade in that needed to be evaluated and of course all the financing paperwork to finish. Even though we had a loan approval from USAA Matt stepped right in to see if he could find a better rate, AND HE DID! The entire process from Matt's warm welcome to meeting Lisa McKenzie and finishing up with Brandon Berry with all the paperwork everything was completed in a smooth and well organized manner. We could not be happier with this dealership or Matt Brown. We won on all accounts! We got a new truck that we love at a lower price , got a better trade-in value on our truck and got a lower finance rate. You can't beat that. I know where I'll send my friends when they ask "where did you get that beautiful truck?" I'll happily say we bought this truck from McKenzie Motors. Thank you! Karl and Sara More

by Karl Verified Customer Verified Customer

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Everyone was professional and very helpful! The kind of dealership we like! We highly recommend it! The kind of dealership we like! We highly recommend it! More

by 2Bulldogs61 Verified Customer Verified Customer

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Great place to purchase your new car from. Joel and the entire team were fantastic. Joel and the entire team were fantastic. More

by MAKODIVER321 Verified Customer Verified Customer

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Joel was great! Excellent communication, does not force a sale, gives honest opinions and feedback. Would definitely work with again. Great experience! Excellent communication, does not force a sale, gives honest opinions and feedback. Would definitely work with again. Great experience! More

by jsturm85 Verified Customer Verified Customer

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Liz was personable and relatable. Even though the process took some time even the silence which there was just the right amount was comfortable with her felt familiar. I absolutely lo Even though the process took some time even the silence which there was just the right amount was comfortable with her felt familiar. I absolutely love my new car . One thing was I was told the car would be detailed before I got it and perhaps they rushed just a bit it was mostly clean but minor details . I’m so happy with my purchase ! I love my car & im very grateful for Liz helping me to make that happen. More

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Great service and an outstanding price! Matt Brown did a great job of communicating with me during the entire process Matt Brown did a great job of communicating with me during the entire process More

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Feels like family from the moment you pull onto the lot. I always feel welcomed by Joel (Shoestrang someone called him), Matt (Matty Ice), Woody, and Nick. The second I walk into the building, I feel very I always feel welcomed by Joel (Shoestrang someone called him), Matt (Matty Ice), Woody, and Nick. The second I walk into the building, I feel very much like part of the crew. I trust these guys with all of my vehicle needs. Whether its service or it's time to get a new ride, I will always go see these guys. No pressure, not pushy, very laid back, but they know details on almost every vehicle on the lot new or used. Once they know you're interested, they do a great job of making sure they are answering all your questions, but they also aren't pushy at all. Definitely an all star team for McKenzie Buick GMC. Will see you all soon!! More

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The service was excellent , a extremely nice team. Thus was my first truck purchase and they made sure I understood everything about the process Thus was my first truck purchase and they made sure I understood everything about the process More

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Matt and Joel were extremely helpful and professional! We already had financing in place and had already found the vehicle we were looking for on the McKenzie website, so it was a very easy process! I w We already had financing in place and had already found the vehicle we were looking for on the McKenzie website, so it was a very easy process! I was pleased that they didn't try to talk us into a more expensive vehicle as some salespersons would. They were both respectful of our time and spoke to both me and my husband. That's a biggie for me! In the past, there have been other salespersons that would only speak to the male person that was with me and I was totally ignored! That was the moment I left the dealership and moved on to purchase elsewhere. TOTALLY NOT THE CASE at McKenzie! My husband and I BOTH were treated with respect and that's HUGE! Thanks Guys! Great buying experience! Will definitely recommend to all of my family and friends! More

by Shane and Carmen South Verified Customer Verified Customer

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