Matt Jensen | Page 3

Love it . From Sam who sold us 2 cars to all of the service people. The last guy we had for our 1 st oil change was awesome!!! From Sam who sold us 2 cars to all of the service people. The last guy we had for our 1 st oil change was awesome!!! More

by Melissa Verified Customer Verified Customer

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Show room, service and waiting room are all very nice and inviting . Always a good experience in the last 5 years, every time. inviting . Always a good experience in the last 5 years, every time. More

by EJKATZMARK Verified Customer Verified Customer

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Always my go to service place. Professional, done everything on a timely manner and great communication! Fair prices. Professional, done everything on a timely manner and great communication! Fair prices. More

by lee_yer01 Verified Customer Verified Customer

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I don't feel that they gave me all of the information I needed to make a decision for a purchase that I was 100% happy with. There were features missing from my car that Shawn didn't tell me about like the needed to make a decision for a purchase that I was 100% happy with. There were features missing from my car that Shawn didn't tell me about like the missing spare tire and the missing cargo cover. The worst part was when he said heated seating was included and when I got the car it was not included. Also when I went to use the service center for something, they were not helpful with meeting me know what costs would be or what my warranty covered. Generally I like my Subaru Impreza 2024, but honestly I am not very happy with White Bear Subaru. More

by Paul.Mclagan Verified Customer Verified Customer

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My family has always worked with the White Bear Subaru and I absolutely love having Nena as my car manager:) She is always so kind and helpful. I feel always welcomed and well taken care of. Nena earns and I absolutely love having Nena as my car manager:) She is always so kind and helpful. I feel always welcomed and well taken care of. Nena earns a 100/10!!!! Gold star! Thank you for always taking good care of us and giving us excellent service!!! This is why my family and my mom/dad all have Subaru's and go through White Bear:) More

by pschreiber Verified Customer Verified Customer

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Prompt work, efficent, and job well done. I appreciated their answering all my questions...Thank You. I appreciated their answering all my questions...Thank You. More

by L-JEAN-PETERSON Verified Customer Verified Customer

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If I didn’t have a service package that I got with my car I wouldn’t use the dealership service. It seems to take longer than it should to do simple things and I can understand you’re busy but give me an acc I wouldn’t use the dealership service. It seems to take longer than it should to do simple things and I can understand you’re busy but give me an accurate wait time and update me if need be!! Last visit just an oil change told 2 hrs max sat in the waiting room for 3 hours with no update !!! More

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As long as you all keep doing what you are doing you will have a satisfied customer for life!!! have a satisfied customer for life!!! More

by JSTRUGALA Verified Customer Verified Customer

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Very organized and helpful. Quick service, staff was friendly and efficient. Comfortable waiting area with various beverages available. Quick service, staff was friendly and efficient. Comfortable waiting area with various beverages available. More

by AACR Verified Customer Verified Customer

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Matt Jensen told me that I did not drive enough miles to warrant having the service plan. Dan Rheinhardt provided the cancellation form, so I could receive my refund. warrant having the service plan. Dan Rheinhardt provided the cancellation form, so I could receive my refund. More

by kathyrollie2 Verified Customer Verified Customer

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