Matt Harris
Matt Harris at Smith Motor Sales of Haverhill Inc
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Matt Harris | Page 2

Sales Representative

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.7
74 Reviews

I've been with Mercedes-Benz since my dad bought his 300D in 1980. That car made such an impression on me as a six year old boy, I gravitated towards the car business after graduating from UMass/Lowell in '96. Besides Andover, Smith Mercedes has been my home practically since then. I look forward to getting to know you and showing you the best vehicles in the world.

Dealership Experience

25 yrs, 2 mos

Industry Experience

27 yrs, 7 mos

Specialties & Trainings

Expert product knowledge and delivery specialist

4.7

74 Reviews

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74 Reviews of Matt Harris

May 14, 2023

Dealership Rating
Employee Rating

Excellent customer service. Well informed staff, good quality customer relations. Effective service delivery and communication. More

by CHRISUWECHUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 15, 2023

Smith Motor Sales of Haverhill Inc responded

Chris, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

March 04, 2023

Dealership Rating
Employee Rating

I have never had a bad experience at Smith. I am a lifetime customer. I recommend the dealership to all. More

by MCPARKER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2023

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc!

January 29, 2023

Dealership Rating
Employee Rating

You tried all the rest and go to the best Smith motors of Haverhill Ma. More

by MMCLAUGHLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2023

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

January 15, 2023

Dealership Rating
Employee Rating

Best Service anywhere . I have been using Smith Motors for 50 years . Always accommodating.Thank You More

by Richardmater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi , Randy Wheeler

Jan 16, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 13, 2022

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Employee Rating

Excellent service at smith motors. Everything seems good. Nice place to get a car. I would recommend them. More

by HRSCONSULTING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Waugh

Nov 14, 2022

Smith Motor Sales of Haverhill Inc responded

Thank you so much for choosing Smith Motor Sales of Haverhill Inc! Congrats on your new purchase, and let Matt and our team know if we can be of any more assistance!

June 02, 2022

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Employee Rating

At first everything was great this dealer came to my home to pick me up to get this car, then I was told after all the paper work was done there is only one key, we'll ok not happy but then a dY later I chec More

by GREMLIN1972
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 05, 2022

Smith Motor Sales of Haverhill Inc responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 16, 2022

Dealership Rating
Employee Rating

Smith motors was fast and understanding. Customer service was good also. All in all i would return to smith motors. More

by Kennyblanco1407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2022

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 19, 2021

Dealership Rating
Employee Rating

Great honest people in service department well run and well organized Staff is excellent And they do what they say they will do no hidden charges More

by WWINSHIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2021

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

August 04, 2021

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Employee Rating

Very friendly cooperative and knowledgeable. They’re down to earth customer is always right and part of the family atmosphere cannot be improved upon My wife is the main reason I’m buying this car and when More

by dillon91903
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Smith Motor Sales of Haverhill Inc responded

It's great to hear that our team provided you and your wife with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

July 20, 2021

Dealership Rating
Employee Rating

Prompt, efficient service. Fair prices. Most cooperative service writer: David Penney. Lounge is comfortable. This is my 7th Benz Lauren Goldstein and Matt Harris outstanding. More

by rtporvencher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein, Dave Penny

Jul 21, 2021

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear David, Laurena nd Matt were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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