Matt Caiazzo | Page 25

Over and beyond The sales people were great. They followed through and went beyond to give me everything I wanted in my new Altima. This was the best experience I ev The sales people were great. They followed through and went beyond to give me everything I wanted in my new Altima. This was the best experience I ever had with a car dealership. More

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Terrible treatment by Bill Pallo Bill Pallo is the most obnoxious and rude salesperson you will ever come across. He had no sense of decency and had a complete lack of professionalism Bill Pallo is the most obnoxious and rude salesperson you will ever come across. He had no sense of decency and had a complete lack of professionalism. I was treated extremely poorly. He was completely resistant to negotiating the price for a new lease. Oh and beware he's fluent in throwing grand car jargons at you which don't help you at all when you are trying to seek out answers to simple questions. I asked him what the APR was and he replied back by saying that's the money factor, in an attempt to show me down. If you are at Kelly Nissan and you get Bill Pallo, turn away if you don't want to ruin your day. More

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Purchase is easy and friendly The purchase of my new vehicle was easy and friendly. The people dealt with were extremely courteous and very helpful. As a matter of fact they conti The purchase of my new vehicle was easy and friendly. The people dealt with were extremely courteous and very helpful. As a matter of fact they continue to be helpful. More

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Great job Knowledgable sales staff, friendly managers and efficient finance manager. I was most impressed with their competitive pricing and a great selection. Knowledgable sales staff, friendly managers and efficient finance manager. I was most impressed with their competitive pricing and a great selection. I visited 3 other dealers in the Lehigh valley and was most impressed with Kelly's overall professionalism. More

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Great experience Kelly Nissan was recommended to me by a friend a few months ago, so when I finally decided to trade in my beloved Versa for a new one, I started here. Kelly Nissan was recommended to me by a friend a few months ago, so when I finally decided to trade in my beloved Versa for a new one, I started here. Matt was cheerful and helpful without being pushy and the rest of the folks I talked to were the same. When it's time to trade this Versa Note back in, I'll be back! Thanks guys! More

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Pleasant car buying experience A very pleasant and stress free car buying experience. Many thanks to Matt Caiazzo and the staff at Kelly for there knowledge and great selection of v A very pleasant and stress free car buying experience. Many thanks to Matt Caiazzo and the staff at Kelly for there knowledge and great selection of vehicles. The dealership was very clean as was the service area and I liked the viewing window so you could watch your car being worked on. Overall everyone was professional and polite. More

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Great experience This is our first time buying a Nissan and we had a very good experience. Our salesperson Matt Caiazzo did not push us but let us make our own decis This is our first time buying a Nissan and we had a very good experience. Our salesperson Matt Caiazzo did not push us but let us make our own decisions on what we want. I am sure we will be a returning customer. More

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Five star experience Buying my second vehicle took some time with a little running around but the experience was fun and worth the trouble. Matt caiazzo and John Arena wor Buying my second vehicle took some time with a little running around but the experience was fun and worth the trouble. Matt caiazzo and John Arena worked with me tirelessly in their respective departments to get the vehicle I wanted. They were both friendly and kind and overall it was 5 stars and I'll enjoy coming back for any service that needs to be done. I will also recommend this Nissan dealer to friends and family over the Nissan dealers in the surrounding areas. Kelly Nissan blows them away in the customer service department. Thanks for everything. More

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Good purchase experience in Kelly Kelly Nissan was the first yet also the last dealer I've stepped in for a test drive and finally got my first car: a brand new 2016 Altima! I've chose Kelly Nissan was the first yet also the last dealer I've stepped in for a test drive and finally got my first car: a brand new 2016 Altima! I've chosen Kelly after reviewing many comments from customers and also saw a high rate of dealership as well as its abundant inventory which offered me many choices. The assistant Matt was friendly and helpful to get me the right car I wanted. John was professional as a finance assistant. The price they offered was also a reasonable and competitive one compared to other dealers! I would surely recommend Kelly! More

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Awesome they know how to get it done Service department is fantastic it's nice to see the same faces we know from our previous expense of buying from Kelly before it's nice knowing you wo Service department is fantastic it's nice to see the same faces we know from our previous expense of buying from Kelly before it's nice knowing you won't have to worry about anything for the life of your vehicle from top to bottom More

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