Marty Marshall

Very easy to do business here! I loved the ease of signing up via docusign. I loved the ease of signing up via docusign. More

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Really disappointing experience with this dealership. Waited a year for a car I ordered, and when I finally came from out of town to get it, the options I'd discussed with the salesperson were missing. T Waited a year for a car I ordered, and when I finally came from out of town to get it, the options I'd discussed with the salesperson were missing. They shrugged it off, saying those weren’t available for the 2023 package I chose. Why wasn’t I informed earlier? I could’ve picked a different package, especially since this was all sorted before the car went into production. I'd finalized the paperwork over the phone, and by the time I saw the car in person, it didn't feel worth the $100k. Decided to sell it 4 months later and learned that the pre-paid maintenance wasn't refundable. They never clarified this when selling the package and refused even a prorated refund. They are money-hungry thieves and scammers. DO NOT trust what they try to sell you. Disgusted that this is what Mercedes has turned into. More

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Our multiple experiences with salesman Marty Marshall has been EXCELLENT! We will be returning to buy our next car from him at Mercedes Benz Grapevine! been EXCELLENT! We will be returning to buy our next car from him at Mercedes Benz Grapevine! More

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All of our interactions with the Avondale Team have been enjoyable and efficient. We look forward to many years working together. Marty Marshall's experience certainly benefited us in understanding what p enjoyable and efficient. We look forward to many years working together. Marty Marshall's experience certainly benefited us in understanding what products and services are most in line with our needs. More

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Commitment to service excellence has definitely declined (since the pandemic) and is not consistent. My recent purchase and most service experiences over the last six months are not in line with a luxury c (since the pandemic) and is not consistent. My recent purchase and most service experiences over the last six months are not in line with a luxury car dealership. More

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We ordered and took delivery of a new Mercedes and the entire process from placing the order to taking delivery a few month later went as planned. I highly recommend Marty Marshall at Mercedes-Benz of Gr entire process from placing the order to taking delivery a few month later went as planned. I highly recommend Marty Marshall at Mercedes-Benz of Grapevine. He is an experienced salesman and is easy to work with. This is the second vehicle we have purchased through Marty. More

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Great purchase experience with Marty despite delivery delays out of everyone’s control at the dealership! The wait was all worth it and Marty made it such an enjoyable experience throughout the process! delays out of everyone’s control at the dealership! The wait was all worth it and Marty made it such an enjoyable experience throughout the process! Thank you More

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Marty was great. We enjoyed designing our S585. It Is a beautiful car. Will take us awhile to learn all the functions. Only negative is dealership didn’t give us one We enjoyed designing our S585. It Is a beautiful car. Will take us awhile to learn all the functions. Only negative is dealership didn’t give us one penny of a discount on anything. Kind of surprising when we spent $140,000 More

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Marty was fantastic! Great customer experience He guided all the way through the process of getting g my new car. He was very helpful and recommend him as your next sales Great customer experience He guided all the way through the process of getting g my new car. He was very helpful and recommend him as your next sales person. More

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Marty Marshall has been there to help me with my last two cars. He is always so helpful and makes me feel just as important as any other customer. I hope he is still there when I get my next car because I r cars. He is always so helpful and makes me feel just as important as any other customer. I hope he is still there when I get my next car because I really trust him and appreciate how hard he works to get me into the best car for me! More

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