Martin Silva | Page 2

Twice I’ve had issues with my vehicles that they have been difficult to work with. Most recently I had to pay for them to fix something that wasn’t broken and got my car back still broken because they d been difficult to work with. Most recently I had to pay for them to fix something that wasn’t broken and got my car back still broken because they didn’t even look at what I brought it in for. After much frustration and condescending behavior from Martin the service manager, they did finally fix the original problem. Not surprisingly the noise was then gone. So why did I pay for them to “fix” something that wasn’t wrong while getting my car back in the same broken state? Not acceptable. It took one block to realize it was not repaired the first time, even after being assured it was “quiet as a mouse” by Martin after allegedly two test drives. I was very clear when dropping off my vehicle where the issue was, and they did not even LOOK at that part. My trust is gone. My money is gone. I will never be back there. Completely ridiculous experience by dishonest staff. Avoid at all costs. You lost a 10 year customer over your pride and rudeness. More

by nancymays Verified Customer Verified Customer

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Honda of kenosha is a good dealership for service keep up the good work hok the good work hok More

by o Verified Customer Verified Customer

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I went here for an oil change and they forgot to put oil back in the car! Good thing I checked or my engine would have seized! Avoid this dealership at all cost if you value your car!!! back in the car! Good thing I checked or my engine would have seized! Avoid this dealership at all cost if you value your car!!! More

by Upset Customer Verified Customer Verified Customer

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Professional, friendly and they make an effort to understand the customers. I have not taken my vehicle anywhere else.. understand the customers. I have not taken my vehicle anywhere else.. More

by eddiependelsales44 Verified Customer Verified Customer

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Always a great experience staff is friendly and helpful, clean environment and great coffee. So thank you clean environment and great coffee. So thank you More

by scott.schmanski Verified Customer Verified Customer

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Friendly people plus I know 5 friends that work there. They are close to my home. They are close to my home. More

by jefffredenburg Verified Customer Verified Customer

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I always take my car to Honda of Kenosha please put me on your list. your list. More

by Michael Verified Customer Verified Customer

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Great service friendly workers explajn everything and anything you ask about your car and any doubts you may have anything you ask about your car and any doubts you may have More

by lardon1914 Verified Customer Verified Customer

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They addressed my concern on my vehicle, they kept me updated on what was wrong with my car and about the delay on parts due be on back order but as soon part arrived my vehicle was back on the road. Gre updated on what was wrong with my car and about the delay on parts due be on back order but as soon part arrived my vehicle was back on the road. Great team and great technicians More

by marcoleon40 Verified Customer Verified Customer

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Nice place. Helpful, friendly, knowledgeable and a joy to socialize with them. Will go again Helpful, friendly, knowledgeable and a joy to socialize with them. Will go again More

by dschu532007 Verified Customer Verified Customer

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