Mark Watters | Page 2

The Crew at Elwood was great to deal with! Starting with Rebecca, who returned my inquiry about a new Ram Truck I was looking at. She checked if the truck I saw on the internet was still on th Starting with Rebecca, who returned my inquiry about a new Ram Truck I was looking at. She checked if the truck I saw on the internet was still on the lot. To Ethan who was my sales associate. Who went with me and my family to answer all our questions and concerns. And Marcio the sales manager at Elwood, who worked with me on my trade and made sure all my discounts and rebates were put through to get the best deal we could. They worked hard to get us the right price on our truck purchase, and we never felt any pressure. Let's not forget Bill our business manager who late on a Saturday, got our plates transfer done and insurance info done, so we could take our New Ram truck home that night! They even filled the tank for us! On Tuesday Ethan sent an email follow up asking if everything was great. To my surprise I got a check engine light come on Monday morning. Ethan and Marcio got right on it! they were ready to send a flatbed to pick it up the truck and leave me a loner. I decided after talking to them, that it was safe to just drive the truck back to Elmwood as I don't work too far away. Ethan met me at the door and took the truck right back to service. They had the truck done as I waited, maybe 15 minutes! Was just a reset on the system that was needed. No problems or lights now, all is good! Great team at Elmwood! More

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Always so helpful and quick to interact with you when you walk through the door. I couldn’t have asked for a better experience walk through the door. I couldn’t have asked for a better experience More

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Very easy transaction. Professional staff. Mark, Wayne, and Vinny all provided excellent service and attention to detail. Highly recommend Professional staff. Mark, Wayne, and Vinny all provided excellent service and attention to detail. Highly recommend More

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From the moment I walked into Elmwood and was introduced to Wayne I had nothing but a wonderful experience. He was knowledgeable and no nonsense but never once made me feel like I was getting taken advantag to Wayne I had nothing but a wonderful experience. He was knowledgeable and no nonsense but never once made me feel like I was getting taken advantage of (as is a common feeling at other dealerships.) They were able to get me into a new vehicle and while there were a few road bumps along the way, Wayne, Vinny and Mark worked tirelessly to make me happy and get me a good deal. I rarely write reviews, but this one was worth the accolades. I will definitely be recommending this dealership and specifically Mr Bland to our friends and family/anyone that I hear is looking for a new vehicle More

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This dealership makes you have a nice, stress free experience! Buying or leasing can be stressful, but not at Elmwood!! experience! Buying or leasing can be stressful, but not at Elmwood!! More

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I must say I had my best experience at any dealership here. Ron, Mark, and Bill were all amazing and very personable. They made you feel welcomed. Definitely plan on getting my next car from here also. here. Ron, Mark, and Bill were all amazing and very personable. They made you feel welcomed. Definitely plan on getting my next car from here also. More

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I recently traded in my Wrangler for a new Gladiator. This is a tough time for buying cars due to the supply chain issues, so I wasn't sure I'd find anything. My salesman Wayne, who I bought a Jeep fro This is a tough time for buying cars due to the supply chain issues, so I wasn't sure I'd find anything. My salesman Wayne, who I bought a Jeep from previously, clearly went through all the options I had, from pre-owned, in transit, ordering one, or one on the lot, and then let me pick what I wanted to do. After I decided, Vinny in finance helped me get the deal done. These guys are why I have bought several Jeeps there over the past dozen years. At the point of taking delivery, Wayne explained all the new features in my truck, both Ben, and Mark, came out to thank me for my purchase and congratulate me. I felt truly valued as a customer, I felt like I was treated fairly (very important in this market) and I feel like I can have a good, open dialogue about what I want and what they can do for me and trust that they are being honest and straightforward. As a side, they took care of my bedliner installation and Tee in Service is always awesome, she arranged a loaner for the day and because I go there for all my service she always remembers me and makes me feel welcome. Great place to shop. More

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The staff at Elmwood was great to deal with. Entire process was quick and painless. They gave me great value on my trade and offered rebates at the end on a brand new vehicle even though they di Entire process was quick and painless. They gave me great value on my trade and offered rebates at the end on a brand new vehicle even though they didn’t have to. I will be a repeat customer and I will be recommending them to my friends. More

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Top notch pros with knowledge, experience and neighborly concern to help you out best they can. Its a pleasure every time. Thanks to all !! concern to help you out best they can. Its a pleasure every time. Thanks to all !! More

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Mark, Wayne and Vinny made my recent purchase enjoyable, easy and stress free. They went above and beyond to ensure all of our needs were met. Thank you for a job well done and for providing outstanding cus easy and stress free. They went above and beyond to ensure all of our needs were met. Thank you for a job well done and for providing outstanding customer service. More

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