Mark Tutaan | Page 2
Finance Manager
Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage
9600 Old Seward Highway
Anchorage, AK 99515
83 Reviews
Write a Review83 Reviews of Mark Tutaan
July 23, 2022
As this is my second time purchasing from this dealership I have come to expect a high level of professionalism and customer service. The staff and more specially sales advisor (Marcos De La Rosa) was easy a I have come to expect a high level of professionalism and customer service. The staff and more specially sales advisor (Marcos De La Rosa) was easy and accommodating to my request and needs. More
Other Employees Tagged: Marcos De La Rosa
July 14, 2022
John & Kevin were so great to work with! They had everything ready for me before I got there, and felt that they truly had my best interest in mind. Thanks guys! I will be recommending you t They had everything ready for me before I got there, and felt that they truly had my best interest in mind. Thanks guys! I will be recommending you to all :) More
Other Employees Tagged: John Palmer , Kevin Lewis
June 30, 2022
Dave made the buying experience incredibly easy & went above & beyond to help. I'd recommend him to anyone looking to purchase their next vehicle. Thank you again for the incredible experience & exception above & beyond to help. I'd recommend him to anyone looking to purchase their next vehicle. Thank you again for the incredible experience & exceptional service! (: More
Other Employees Tagged: Dave Franco
June 29, 2022
I appreciate Zach taking over my trade-in process as he made this a smooth process. Mark Tutaan was terrific in the financing department as he took his time to make sure we understood everything we were si made this a smooth process. Mark Tutaan was terrific in the financing department as he took his time to make sure we understood everything we were signing and gave his input for an outsider's POV. I recommend Mark for finances as he was very patient, personable, humorous, and kind. More
Other Employees Tagged: John Palmer, Zach Johnson
June 20, 2022
Although I never interacted with him in person, I liked that Marcos was responsive over the phone and got me set up with an appointment with Daniel with less than 24 hour notice and that Daniel was present that Marcos was responsive over the phone and got me set up with an appointment with Daniel with less than 24 hour notice and that Daniel was present at the correct time to meet me. Daniel was polite and willing to answer the questions he knew the answers for. If he didn't, he was upfront about it and tried to find the answers. The test drive route he had memorized included downtown (35mph) and highway (65mph) speeds which I thought was helpful to get an idea of how the vehicle handled. I think the pricing was fair and I like that the finance department beat the financing offer I brought along from my bank but I dislike how the Mopar EVTS (A $1995.00 option) was already installed even though it wasn't shown on the window sticker so I couldn't see it online before I visited the dealership (It was not on the physical window sticker either). Mark was patient and clear while explaining paperwork and additional options and I appreciate that he didn't mind me taking the time to read documents in full and think about them. The main thing I disliked about the additional options was my inability to research them ahead of time because I couldn't find them on the dealer website. Overall I'm happy with the purchase and I think the pricing was fair. More
Other Employees Tagged: Marcos De La Rosa , Daniel Duke
May 17, 2022
Straight forward process if you know what you’re looking for and how much you’re willing to spend. for and how much you’re willing to spend. More
Other Employees Tagged: Santiago Perales
May 13, 2022
Zach & Mark were professional, helpful & friendly. I am enjoying my Dodge Ram 1500 limited! Yes, I would recommend this dealership. I am enjoying my Dodge Ram 1500 limited! Yes, I would recommend this dealership. More
Other Employees Tagged: Zach Johnson
May 03, 2022
Really good service, Marcos was very attentive and helpful, good location and variety of vehicles. helpful, good location and variety of vehicles. More
Other Employees Tagged: Marcos De La Rosa
April 20, 2022
Nice clean place and staff are very helpful with any questions you have. They all dress professionally and very knowledgeable of vehicles that they are selling. I would recommend this dealership to my f questions you have. They all dress professionally and very knowledgeable of vehicles that they are selling. I would recommend this dealership to my family and friends. More
Other Employees Tagged: Ben Ankrum , Jonathan Wilcox
April 12, 2022
Everyone who I worked with at the dealership was extremly professional and helpful. My sales rep Daniel was awesome and worked with my wife and I to get the car we wanted at a fair price. The finance manag professional and helpful. My sales rep Daniel was awesome and worked with my wife and I to get the car we wanted at a fair price. The finance manager that I worked with (Mark) was also incredible and helped us get our car the same day even when we had problems with payment because my bank was only located in the lower 48. Overall it was a great experience. More
Other Employees Tagged: Daniel Duke, Daniel Duke Williams, Mark Tutaan