Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 13

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
265 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.9

265 Reviews

Write a Review

265 Reviews of Mark Terry

December 27, 2025

Dealership Rating
Employee Rating

Very knowledgeable and supportive. Explained recommended service items. Helped prioritize and discussed important safety reasons behind the proposed work. Work completed in a timely More

by SAD1EGRAHAM2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2025

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

December 23, 2025

Dealership Rating
Employee Rating

Easy and simple process. Great communication throughout I would recommend Mark Terry to others as well More

by Ray Faucher
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Dec 24, 2025

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy!

December 22, 2025

Dealership Rating
Employee Rating

They make the whole experience easy and pain free. Excellent communication and explanations. Kind, courteous and respectful. Mark worked with me to get the services I needed for safety, even though th More

by VMIOCONA
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Dec 22, 2025

Smythe Volvo Cars responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo Cars. We look forward to having you as one of our valued customers for many more years to come! Enjoy!

December 19, 2025

Dealership Rating
Employee Rating

I have been having service at Smythe Volvo for 50 years. They have always been wonderful to me. They are gracious, helpful and accommodating whenever I need help and they keep my Volvo in good and safe cond More

by KENNETHJER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 18, 2025

Dealership Rating
Employee Rating

Very attentive and good communication from drop off to pickup My experience getting the loaner was very smooth and efficient also More

by MYLUCKYSON
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Dec 19, 2025

Smythe Volvo Cars responded

Thank you for sharing your experience. We're glad the loaner process and communication met your expectations. Smythe Volvo Cars appreciates your feedback.

December 17, 2025

Dealership Rating
Employee Rating

Great communication. Completed work on car in the time they told me it would be done. Mark very professional and kind More

by JMKSIMMONS30
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Dec 22, 2025

Smythe Volvo Cars responded

Smythe Volvo is pleased that you had a positive interaction with our team. We look forward to assisting with your automotive needs in the future.

December 17, 2025

Dealership Rating
Employee Rating

Though the welcoming and the behavior of Mike was courteous and friendly throughout the process, but the outcome of the repairs were rather disappointing and in view of the results expensive. . More

by GRIZK03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike here at Smythe Volvo Cars. Enjoy!

December 12, 2025

Dealership Rating
Employee Rating

Easy to book an appointment, great welcome , timely service Good explanation of the process, mark offered a great customer service More

by CURTISS.DAKPOGAN
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Dec 13, 2025

Smythe Volvo Cars responded

Thank you for your great feedback. We’re pleased our team could assist you at Smythe Volvo and appreciate your kind words about their service.

December 11, 2025

Dealership Rating
Employee Rating

Quick, painless, Mark was very friendly and helpful I appreciate everything that Smythe did to fix my car More

by LGANDERS18
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Dec 11, 2025

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

December 11, 2025

Dealership Rating
Employee Rating

Brought my car in for the annual service and it was quick and painless. They were responsive and very helpful in getting things set up. More

by PAT.WONG1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

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