Mark Stepp
Mark Stepp at Mac Haik Ford Lincoln
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Mark Stepp | Page 17

Service Advisor

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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4.7
170 Reviews
4.7

170 Reviews

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170 Reviews of Mark Stepp

September 30, 2020

Dealership Rating
Employee Rating

Mark had a loaner ready for me when I arrived. I spent a total of 15 minutes from when I arrived until I headed out with my loaner. The service was completed timely and Mark followed up to make sure we wer More

by KWESTBAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 17, 2020

Dealership Rating
Employee Rating

I always receive excellent service when I bring my vehicle in. Mark Stepp is great, he let's me know what needs to be done and gets it done for me as promised. More

by BRIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 14, 2020

Dealership Rating
Employee Rating

Fast friendly service. Small fuse issue, repeated issue, but service staff is so friendly that each trip is pleasant and not inconvenient. thank you kindly. More

by JACKIE_SCALES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: ryan picerni

Sep 15, 2020

Mac Haik Ford Lincoln responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

September 12, 2020

Dealership Rating
Employee Rating

I cannot stand this quick service garbage. It was so much easier when you could make appointments. Now I need a ride unless I wanna spend hours waiting. They never apply coupons for unknowing customers who f More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

September 11, 2020

Dealership Rating
Employee Rating

They are going to do the best job because that is the quality of the people Mac in service michael in main service 5 stars More

by P.FULLBRIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael

Sep 15, 2020

Mac Haik Ford Lincoln responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Mac Haik Ford, we value our guests and we look forward to seeing you on your next visit. Take care!

September 08, 2020

Dealership Rating
Employee Rating

am very please with Mac Haik as i buy from them this is the second truck and they do my service also will lead my friends to them also More

by JESSE_REICH39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

August 28, 2020

Dealership Rating
Employee Rating

Friendly and polite employees that provide excellent service. They followed all guidelines concerning Covid-19. Vehicle was repaired in a timely manner, Best service center in town. More

by JOSBORN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

August 19, 2020

Dealership Rating
Employee Rating

Your team did an outstanding job for us. They were friendly, fast, and did exactly what we had discussed over the phone. Thank you, Doug and Elaine Berger More

by EBERGER1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert

Aug 24, 2020

Mac Haik Ford Lincoln responded

It is great to hear our Staff took such great care of you! Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

August 14, 2020

Dealership Rating
Employee Rating

Very good. I woke up and my battery wouldn't start the car and the hood latch wouldn't release the hood so I could charge the battery. I had a bit of warranty l More

by GECAGECAFC@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trevor Lindell

August 11, 2020

Dealership Rating
Employee Rating

Efficient service writers and clean bathroom, and wait was minimal with service writer keeping me in touch whole time my truck was in service and met the time line he gave me More

by sedou
Recommend Dealer
Yes
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