Mark Rivers

Mark Rivers is the consummate professional! We’re very pleased with our Lexus. Would not hesitate to work with Mark again. We’re very pleased with our Lexus. Would not hesitate to work with Mark again. More

by PLASTUN31 Verified Customer Verified Customer

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I just purchased my third car for. our family in four years - my go to car shop, hands down. our family in four years - my go to car shop, hands down. More

by mariaboller219 Verified Customer Verified Customer

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Young Mark and older Marc absolutely amazing! Wait, I don’t know who’s the younger or older, Lol. But they were great! I truly appreciate the great service. Wait, I don’t know who’s the younger or older, Lol. But they were great! I truly appreciate the great service. More

by sergiobtz Verified Customer Verified Customer

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Attentive and careful service, delivered at a quick pace. Fair pricing and a quality product. Fair pricing and a quality product. More

by MIKEROBINSONANNAPOLIS Verified Customer Verified Customer

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Great experience. No issues at all. Mark Rivers was great. Finance was great had no issues. No issues at all. Mark Rivers was great. Finance was great had no issues. More

by jamharr32 Verified Customer Verified Customer

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A horrible buying experience! ! Avoid! Avoid! Avoid! The Audi Q5 I purchased needed a new engine the day after I drove off the lot (day after as in 24hrs). Super excited when ! Avoid! Avoid! Avoid! The Audi Q5 I purchased needed a new engine the day after I drove off the lot (day after as in 24hrs). Super excited when I left Volvo Cars Annapolis that Friday and next day headed out of town to attend a baby shower. Everything was going fine at the beginning but just as I got onto 395, the misfiring started. Took it to an Audi dealer and they told me the vehicle needs an engine. The combustion chamber is damaged. Not sure whether or not V.C.A. knew about this but things happen and I was hoping for a swift, amicable resolution . . . but here is where things got ugly. Volvo Cars Annapolis and the two Marks, Mark Rivers and Mark Gendleman offered nothing but skirted responsibility and tried to convince me that the Audi dealership I visited are the ones responsible and I should visit them for retribution. In addition, they stated that that dealership is NOT a sanctioned dealership which would void them of responsibility. The back and forth continued and Mark Rivers ended blocking my calls. He stated that I should be satisfied with a replaced spark plug. They also promised to compensate and reimburse my out of town accommodation and expenses, and that too was not done. They took the car back, eventually, but only after my attorney got involved, I contacted Volvo Cars Annapolis ownership and forwarded correspondence to Volvo’s Headquarters in Cologne, Germany. More

by rickygriffith Verified Customer Verified Customer

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Good morning my name is Franklin, I purchase a Volvo this Friday, my sales man Travis Bailey was great, from walking into the showroom the first time to the day I pick up the car, the whole staff at the deal Friday, my sales man Travis Bailey was great, from walking into the showroom the first time to the day I pick up the car, the whole staff at the dealership was very attentive, the over all attention was first class, I highly recommend this dealership Volvo Cars Annapolis, the attention to detail is unsurpassed, I have gone to other dealerships and this on is hands down the best, I love my Volvo XC90 Recharge, it has features are awesome, Travis took his time going over all the features explaining all of them to my wife and I my 4 year all son love it he was static, the build in child sear is perfect for him, the mileage is gives you is excellent, my over all experience with this dealership and vehicle makes me only want to buy in the future another Volvo and only from Volvo Cars Annapolis, the whole staff from management to financing all every employee I met was top notch, this is the only place to come. I would like to thank everyone for the number one service my family and I received, keep up the great job. More

by favinueza Verified Customer Verified Customer

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The hole experience was great Travis was very professional, also everyone in the dealership was very attentive to all my questions, could not be happier with the overall attention, I definitely w professional, also everyone in the dealership was very attentive to all my questions, could not be happier with the overall attention, I definitely would come back when ever I need to purchase a second Volvo, excelente service this was my first time at this dealership, I will recommend this dealership to all my friends, Travis took his time explaining all the features of the Volvo I bought and ask me to please contact him if I needed any further help with understanding anything I have questions about my Volvo I love me XC90 recharge it runs excellent, I love it it’s definitely the number on Volvo dealership hands down. More

by favinueza Verified Customer Verified Customer

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Mark Rivers exceeded my expectations. Volvo Annapolis was outstanding. The entire process went smoothly and quickly. Mark was polite, knowledgeable, and extremely professional. Loved ever Volvo Annapolis was outstanding. The entire process went smoothly and quickly. Mark was polite, knowledgeable, and extremely professional. Loved every second of it. Thanks a lot. Carlos More

by carlos.ortizjr2 Verified Customer Verified Customer

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Mark was great to work with on my new vehicle. He was quick to answer any questions I had and even picked me up at the airport when I flew in to pick up the vehicle. Great experience! He was quick to answer any questions I had and even picked me up at the airport when I flew in to pick up the vehicle. Great experience! More

by Blaine Verified Customer Verified Customer

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