Mark Owens | Page 6

GREAT EXPERIENCE Everyone worked quickly as we sat in a cool office. Cars were brought to us view. We did not need to exit the dealer space for only a short time. Ev Everyone worked quickly as we sat in a cool office. Cars were brought to us view. We did not need to exit the dealer space for only a short time. Everything was explained very well including the price and terms. Suggestions were made in order to lower the price. We would definitely recommend Coulter to our family and friends. Thanks very much. Bill and Dorthy More

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Refreshing Car buying Experience - Was pleasantly surprised! I knew exactly the vehicle I was interested in since I found it online. I called to make sure it was there and it was. I arrived at 9:30am and was d I knew exactly the vehicle I was interested in since I found it online. I called to make sure it was there and it was. I arrived at 9:30am and was done by 12:30. I told them I was only interested in the vehicle we discussed. At no time did anyone say, "let me show you the new ones" which is what has caused me to walk out of several dealerships. It was a refreshing experience and I would happily return to the Coulter family based on this experience. Way to go!! More

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Professional,Attentive ,Kind Mark made you feel like he wanted know you as a person so he could best meet your needs. You just weren't another sale. We knew he meant it when he Mark made you feel like he wanted know you as a person so he could best meet your needs. You just weren't another sale. We knew he meant it when he said call me or come in anytime if you need help understanding all the electronics in the car. More

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Great - fast service My wife and I met with Mark Owens, who is a true professional, that we highly recommend. There was no pressure just understanding our needs and patie My wife and I met with Mark Owens, who is a true professional, that we highly recommend. There was no pressure just understanding our needs and patiently waiting for us to decide what we wanted. More

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Happy Tucsonans!!! We chose to search for a new car (online) in Phoenix because of the larger variety, bargains and possibilities. What we didn't expect or count on is t We chose to search for a new car (online) in Phoenix because of the larger variety, bargains and possibilities. What we didn't expect or count on is the amazing experience we would have with Coulter Buick GMC. Jose Albanil was there for us from start to finish. He made the process easy & painless, and had an answer for every question regardless of difficulty. No one could ask for a more personable, knowledgeable & professional vehicle salesman. I feel I need to add that Sarah Burt the finance officer was equally exceptional – super friendly, knowledgeable & sensitive to customer’s specific limitations, and works hard to give the best options possible. Easy to talk to, they both made the time spent there go much faster. Any car dealership would kill to have a great team that Coulter Buick has. My sincere thanks & respect goes out to all of them. More

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First new car in 17 years Very nice and easy. We did several test drives with no pressure and the whole process of buying and financing was quick and painless (in a good sort o Very nice and easy. We did several test drives with no pressure and the whole process of buying and financing was quick and painless (in a good sort of way). Thanks Jack More

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Easy and Friendly Process With a different dealership, I didn't have a great experience with the car buying process. I had a specific plan and that was to get the best deal pos With a different dealership, I didn't have a great experience with the car buying process. I had a specific plan and that was to get the best deal possible to absorb negative equity that I had absorbed from past vehicles. I had a brief call with Mark, explained my situation, and told him that I didn't want to fall in love with a car if the deal wouldn't work out. I didn't have much faith that it would. I applied virtually and after feverish work between Mark and the finance team, I was able to get approved for my DREAM CAR! The process was not only simple, but it was enjoyable and I was actually able to be excited to drive home. The entire team went out of their way to do what was best for me. I got the call on a Monday afternoon that I was approved More

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Easy no hassle process I bought a used 2019 suburban from them. The process was simple. Friendly and helpful from the start. We worked out a deal fairly quickly without any I bought a used 2019 suburban from them. The process was simple. Friendly and helpful from the start. We worked out a deal fairly quickly without any pressure. I think I got a good deal. Mark was easy to work with and very friendly. More

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Wes and Dante were extremely fair and pleasant This was an easy transaction for me. Wes and Dante were fair, honest, and ultimately gave me exactly what I wanted. Most importantly though, there was This was an easy transaction for me. Wes and Dante were fair, honest, and ultimately gave me exactly what I wanted. Most importantly though, there wasn’t any of that typical BS pricing and haggling. It’s was a smooth process. I got a very fair on my purchase, and more than fair deal on my trade-in. More

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Buick 2019 Regal bought with Mark Owens My lease was up and I had to buy a car. I love a new car but hate the buying process. However, when I bought a Cadillac from Coulter it was a great My lease was up and I had to buy a car. I love a new car but hate the buying process. However, when I bought a Cadillac from Coulter it was a great buying experience. So I decided on buying a Regal, so off we go to Coulter. Our buying experience had a few bumps, but Mark Owens hung in there and fought for us. Together with Dante the sale manager, we were able to do the deal. I highly recommend Coulter, Mark and Dante to anyone wanting to buy a car. More

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