Mark Neely | Page 2

I would like to thank you for the excellent service from Mr. Shawn Graham to me and my sister. I bought my new VW Tiguan 2024, today, 03/24/2024, after I came with my sister to buy her new Tiguan 2024, yes Mr. Shawn Graham to me and my sister. I bought my new VW Tiguan 2024, today, 03/24/2024, after I came with my sister to buy her new Tiguan 2024, yesterday, 03/23/2024. I appreciated the excellent service from Mr. Shawn Graham when he helped my sister to buy her new car yesterday, 03/23/2024. I called Mr. Shawn Graham to set up appointment to help me get my new car today. Mr. Shawn Graham is very knowledgeable about cars and he takes time to explain information of the cars that we like, in details. He is very nice, sincere, and very patient to answer all our questions. Mr. Shawn Graham never rushes us to buy a car, instead he makes us feel comfortable and helps us choose the right cars that are most suitable for us. Mr Shawn Graham always makes sure we understand the information, and the systems of the cars well before he completed his service. We are very happy and very satisfied with the service from Mr. Shawn Graham. We would like to recommend Mr. Shawn Graham to our families and friends. We also appreciate Mr. Mark Neely who organized our paperwork and took time to go over our paperwork in details. We are also very happy and satisfied with Overturf. This is my second Tiguan that I bought from Overturf, after I bought my first Tiguan from Overturf, 11 years ago in 2013 and it’s still running excellent but I drove it for almost 120,00 miles, so I need a new Tiguan to drive long distance to work. This is the third Tiguan in our family that we bought from Overturf. Thank you very much for your excellent service!!! More

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I would like to thank you for the excellent service from Mr. Shawn Graham to me and my sister. I bought my new VW Tiguan 2024, today, 03/24/2024, after I came with my sister to buy her new Tiguan 2024, yes Mr. Shawn Graham to me and my sister. I bought my new VW Tiguan 2024, today, 03/24/2024, after I came with my sister to buy her new Tiguan 2024, yesterday, 03/23/2024. I appreciated the excellent service from Mr. Shawn Graham when he helped my sister to buy her new car yesterday, 03/23/2024. I called Mr. Shawn Graham to set up appointment to help me get my new car today. Mr. Shawn Graham is very knowledgeable about cars and he takes time to explain information of the cars that we like, in details. He is very nice, sincere, and very patient to answer all our questions. Mr. Shawn Graham never rushes us to buy a car, instead he makes us feel comfortable and helps us choose the right cars that are most suitable for us. Mr Shawn Graham always makes sure we understand the information, and the systems of the cars well before he completed his service. We are very happy and very satisfied with the service from Mr. Shawn Graham. We would like to recommend Mr. Shawn Graham to our families and friends. We also appreciate Mr. Mark Neely who organized our paperwork and took time to go over our paperwork in details. We are also very happy and satisfied with Overturf. This is my second Tiguan that I bought from Overturf, after I bought my first Tiguan from Overturf, 11 years ago in 2013 and it’s still running excellent but I drove it for almost 120,00 miles, so I need a new Tiguan to drive long distance to work. This is the third Tiguan in our family that we bought from Overturf. Thank you very much for your excellent service!!! More

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Reputable dealership. Professional staff at all levels. Very clean showroom and well organized. I've known Doug Overturf since high school. He's well respected in the com Professional staff at all levels. Very clean showroom and well organized. I've known Doug Overturf since high school. He's well respected in the community. Overall an excellent buying experience for me. I'd recommend them to anyone looking for a great deal on a vehicle. More

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Mr. Shawn Graham is very excellent. He is very knowledgeable about the car. He takes time to review and show all details of the cars for us. He can answer all our questions and if some question knowledgeable about the car. He takes time to review and show all details of the cars for us. He can answer all our questions and if some questions that he is not sure, he will take time to do research and find answers for us. We are very happy and very satisfied with his service. We will definitely recommend Mr. Shawn Graham to our family and friends. We both really appreciate Mr. Shawn Graham very much for all the service he provides for us. We also appreciate Mr. Frank Valle for recommending Mr. Shawn Graham to us. We also appreciate Mr. Mark Neely for the explanation and the assistance for the paper work. We feel very satisfied and very happy with all services from Overturf Motor Company, Kennewick, WA. More

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We had a great experience buying a used Honda at Overturf. Frank was very accommodating about our test drive, and he was very informative about the history of the vehicle. Frank added a wonderful Overturf. Frank was very accommodating about our test drive, and he was very informative about the history of the vehicle. Frank added a wonderful personal touch to our discussions, and made the overall experience very pleasant. We would definitely recommend Frank and Overturf to others. More

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I walked in on a Saturday with no appointment with the intent to just explore some Kia Models. The sales associate Shawn Graham met me outside. He didn't pressure me or feel like I had to check out anythi intent to just explore some Kia Models. The sales associate Shawn Graham met me outside. He didn't pressure me or feel like I had to check out anything I wasn't interested in. He let me explore at my pace and was super helpful to my questions. Shawn was respectful, and easy going. He took my needs in the vehicle into careful consideration and recommended a few models. I ended up testing out a Forte and took me on a great route to test out different features the car had, like the lane departure assist and different drive modes. Originally I wasn't looking for a new car but the outstanding customer service of not just Shawn, but every staff I interacted with, I ended up walking out with a new car. The staff at Overturf were pleasant, welcoming and not trying to upsell me. They simply let me dictate my experience and answered all questions. Once I decided to buy, Shawn walked me through the start of financing process, and while we waited to get to the finance team (they were super busy) he showed me all of the features and how to use them and how to access a video catalog to refer to if I forgot something. They detailed the car again while I signed papers and I was good to go with my new Kia. More

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Frank was wonderful to work with! Very friendly and honest. He goes above and beyond to ensure you are satisfied and knowledgeable about your new car. Very friendly and honest. He goes above and beyond to ensure you are satisfied and knowledgeable about your new car. More

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My wife and I just purchased our 4th Kia from Bill at Overturf. Bill is the best salesman in the tricities!!! Easy to work with and fair. He works with us to get what we want and within our budget. A Overturf. Bill is the best salesman in the tricities!!! Easy to work with and fair. He works with us to get what we want and within our budget. Amazing job!! Thank you!! Mark in Finance shows you all your options with ZERO pressure. He tells you the advantages of each item and explains how they will benefit you!! Fantastic job to the team over there. More

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bill responds quickly and professionally to all my questions and requests. when the time comes i'll purchase another vehicle from him. thank you, bill questions and requests. when the time comes i'll purchase another vehicle from him. thank you, bill More

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Frank was awesome. ..we were not pushed in any way to buy and he explained all we needed to know. ..we were not pushed in any way to buy and he explained all we needed to know. More

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