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Mark Mclean
Mark Mclean at Ira Lexus Danvers
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Mark Mclean

Assistant Service Manager

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Mark Mclean

May 16, 2024

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Excellent service, employees went above and beyond to help me pick up my car. Highly recommend More

by pqmarcin
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Recommend Dealer
Yes

Other Employees Tagged: Vladimir Oleynikov

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May 17, 2024

Ira Lexus Danvers responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 15, 2024

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Mark Mclean was friendly and efficient and explained everything clearly. My vehicle was ready within the time period stated during check in. Overall in was a pleasant experience. More

by Bob Sheets
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Yes
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May 17, 2024

Ira Lexus Danvers responded

We're delighted to learn about your positive experience and the great assistance provided by Mark! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 06, 2024

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This dealership has some of the best service representative out there. Service staff always got things right. Thanks. More

by Matinol Chan
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Yes
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May 08, 2024

Ira Lexus Danvers responded

We're delighted to learn that your experience was the best! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 01, 2024

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IRA Lexus Danvers is, in my opinion the best dealer in Massachusetts and the Consultants were extremely courteous and helpful More

by mynissan2013
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Recommend Dealer
Yes
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May 04, 2024

Ira Lexus Danvers responded

Ira Lexus Danvers is thrilled to receive such high praise from you! We're honored to be considered the best dealer in Massachusetts, and our Consultants are delighted to hear that you found them extremely courteous and helpful. We're here to provide exceptional service and look forward to serving you again in the future!

April 30, 2024

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Mark was very friendly and explained everything that was being done to both cars we were very happy More

by Nkinslieh
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Yes
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May 03, 2024

Ira Lexus Danvers responded

It's great to hear that you had a positive experience with Mark! We're glad he was friendly and thorough in explaining the work being done on both cars. We're here to help and ensure you're satisfied with our service.

April 28, 2024

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I just worry about costs. Paying $795 to change spark plugs is excessive beyond belief . More

by ronlatanision
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Yes
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Apr 30, 2024

Ira Lexus Danvers responded

We appreciate your feedback and are sorry to hear about your concerns regarding the cost. We always strive to provide transparent pricing and value for our services. If you would like to discuss and get a detailed explanation of the charges, please don't hesitate to reach out to us.

April 22, 2024

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Mark McLean in customer service was extremely helpful coordinating after work Once new windshield was installed More

by Thegarty4001
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Yes
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Apr 23, 2024

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Mark provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 09, 2024

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Excellent customer service. From the general manager;, to the sales person; to the technology representative, everyone is best in class and I recommend Ira Lexus for your next More

by Patricemdavis
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Recommend Dealer
Yes

Other Employees Tagged: Willy Moy, Thomas Chausse, Mike Coco, Abraham Guillen, Mike Walsh, Carol Sarkisian, Liz Berkman

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Apr 12, 2024

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

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Always very satisfied with the service at Lexus Danvers. Friendly , competent and professional. I always walk away happy . More

by Rose
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Yes
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Apr 04, 2024

Ira Lexus Danvers responded

We are thrilled to hear that you had a satisfying experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 28, 2024

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Very efficient and professional service department helps owners of Lexus vehicles keep cars in the road-perfect condition well beyond expected mileage. An expensive but worthy investment in one’s comfort an More

by Mirkin
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Pellerino

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Mar 02, 2024

Ira Lexus Danvers responded

Thank you for sharing your positive feedback about the efficient and professional service department at Lexus. It's wonderful to hear that we help owners like you keep your vehicles in road-perfect condition well beyond expected mileage. Your commitment to maintaining your car for comfort and safety is indeed a worthy investment. Safe travels!

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