Mark Mauricio
Mark Mauricio at Big Star Cadillac
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Mark Mauricio | Page 2

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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5.0
225 Reviews

Been in the industry for over 20 years and I love putting smiles on peoples faces and making their experience a smooth and easy process. I see that all my customers are treated like family and will continue to help not only them but their family and friends also.

Dealership Experience

12 yrs, 3 mos

Industry Experience

22 yrs, 3 mos

Specialties & Trainings

Certified New Car Salesman

Certified Preowned Salesman

5.0

225 Reviews

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225 Reviews of Mark Mauricio

March 04, 2024

Dealership Rating
Employee Rating

I have used this dealer since 2016 and have always been pleased with the service. More

by Verna16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson, David Bukrinsky

Mar 05, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 01, 2024

Dealership Rating
Employee Rating

You are greeted with a smile and how can I help you. Everyone was awesome. More

by Verna16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson, David Bukrinsky

Mar 01, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 09, 2024

Dealership Rating
Employee Rating

Mark Mauricio was a huge help in my entire car buying process. anything I needed or asked for he went out his way to get it done and was helpful at all times. Kept a great attitude and never let up. I wa More

by Martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 08, 2024

Dealership Rating
Employee Rating

Mark Mauricio was knowledgeable and provided great customer service and communication! Highly recommend! Great car buying experience and I love my new XT4 More

by Mary100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz , Dayme Perez 5 stars. Very knowledgeable and nice!

Feb 08, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 02, 2024

Dealership Rating
Employee Rating

Mark was very accommodating to me. I was trying to work from a regular chair. He took time out of his day and found me a table with electricity. This is where I could work while my car More

by garyhulsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

Feb 02, 2024

Big Star Cadillac responded

Thank you, Gary! We are truly humbled by your kind words.

January 21, 2024

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Employee Rating

Fantastic service with personal care and support for our goals and plans. Mark was the most polite and helpful that we really appreciated. More

by janie.dostal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz

Jan 22, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 21, 2024

Dealership Rating
Employee Rating

Very professional and an outstanding car salesman! Always strive to give the better deal! Outstanding More

by adelisse
Recommend Dealer
Yes
Jan 22, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 31, 2023

Dealership Rating
Employee Rating

Very great customer service keep up the good work, very glad I chose Cadillac Thanks Mauricio for your patience More

by espinosavero3109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 15, 2023

Dealership Rating
Employee Rating

A+ service and help getting us into our new vehicle. Patient and pleasant experience. Thanks again More

by mwhite8866
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 05, 2023

Dealership Rating
Employee Rating

I had a great experience working with Mark. He was very responsive during the whole process. More

by Shauna
Recommend Dealer
Yes
Dec 05, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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