Mark Garcia | Page 2

First Car Experience Searching for my first car was like a rite of passage and Route 46 Nissan has provided the ultimate customer serice experience to help ease my way thr Searching for my first car was like a rite of passage and Route 46 Nissan has provided the ultimate customer serice experience to help ease my way through. I went in with an expectation, however was disappointed I couldn't get my first choice. Nothing on the dealership, it was a finance issue on my part. Not only did Mark Garcia, the car rep, understand my disappointment, he empathized with the fact that this was my first car. So he went above and beyond, and not only did I leave happy, I left with a Nissan 2.5SL, a car that was better than the initial one I wanted. Also to mention, Mark drove on his own time to the city so that my co-signer could fill out the rest of the paperwork! Great job Route 46...shout out to Mark Garcia, a valuable asset. More

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Leasing Experience I was interested in leasing a new Nissan Altima and Mark Garcia helped me go through everything available and took me on a test drive. I wasn't ready I was interested in leasing a new Nissan Altima and Mark Garcia helped me go through everything available and took me on a test drive. I wasn't ready to sign a lease the first visit but they followed up with me. They worked with me to add a remote starter to the car I wanted and handled everything with the service department. I also felt I got the best price possible based on my previous quotes from other dealers. I definitely would go to Nissan 46 first when I need my next car. More

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I found myself at 46 Nissan after having a bad experience with Brian & Paul at Meadowlands Nissan and being yelled at and treated rudely by the TrueCar rep Christina at Hawthorne Nissan. First I spoke with A with Brian & Paul at Meadowlands Nissan and being yelled at and treated rudely by the TrueCar rep Christina at Hawthorne Nissan. First I spoke with Amy the internet rep. I explained my situation (negative equity on my current car that I wanted to trade in) and the experience I was having with multiple dealerships. I told her how stressed out I was and practically broke down on the phone. When I say bad experience & treated rudely, I'm not exaggerating. It takes a lot to really ruffle my feathers, and these two dealerships did exactly that. This weekend I was suppose to go to Bay Ridge, NY to look at a car. I'm a Jersey girl, so to go all the way out there, you know I was on my last straw. Anyway, after speaking with Amy, she paired me with a Sales Consultant she felt would be best suited for me; patient, kind, and understanding, and most of all calm. That brings me to Mark G. After speaking with him, I was confident that whether I purchased my vehicle or not, I would have a better understanding of my situation and would be happy, not exhausted with stress. Last night I ended up with no clients so I was able to swing by and talk to mark. From the moment we shook hands, I knew I was going to be taken care of. He was polite, a true gentleman. He explained my options, took me on a test drive, worked with me on price, payments, and even though I was having anxiety and ready to pass out (large purchases are not my strong point) he remained calm and supportive the whole time. I felt like I was dealing with a friend. He explained options, purchase vs lease that I didn't even know were available to me. when it cam down to payment, in the end, he was able to get something I was comfortable with (not my ideal amount, but a realistic amount) I ended up getting more for my money then I initially anticipated. So after several hours (yes the process really does take time) I left with a fully loaded 2013 Rogue! And today I received my blessing on the vehicle lol It was a slushy snowy mess with accidents all over and I was able to just drive with comfort and ease. I do not have any buyers remorse. No second thoughts. No regrets. If it wasn't for Amy and Mark, I would have abandoned all thoughts of Nissan or getting a new vehicle all together. with out question Mark Garcia will be my go-to guy. More

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