Mark Fentress | Page 3

Mark Fentress mgr Is very personable ,great knowledge, will go the xtra mile to make you happywith yourdeal..would highly recommend this dealer because of Mark Fentress Is very personable ,great knowledge, will go the xtra mile to make you happywith yourdeal..would highly recommend this dealer because of Mark Fentress. Customer M.Trav More

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Quality vehicle I recently purchased a used vehicle from Tony at Castle. Tony was great to work with and the vehicle was in great condition, super happy with everythi I recently purchased a used vehicle from Tony at Castle. Tony was great to work with and the vehicle was in great condition, super happy with everything. Would definitely buy there again. More

by MIKESHAD Verified Customer Verified Customer

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It was a great experience. My husband and I would recommend Castle to our friends and family. Everyone was amazing there. Ron Braman did a great job finding the car that I wante My husband and I would recommend Castle to our friends and family. Everyone was amazing there. Ron Braman did a great job finding the car that I wanted. He explained everything about the car. More

by ROCKSMOM708 Verified Customer Verified Customer

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There are not enough stars to express the quality of service There are not enough stars to express the quality of service that was provided to us. We had been looking for a car for months and had visited many There are not enough stars to express the quality of service that was provided to us. We had been looking for a car for months and had visited many car dealerships. Everywhere we went, it was the same thing: we were just another number. When my wife and I came to Castle, we were greeted by Tony. He made sure from the moment we walked in, we were taken care of as if his own family came in. He did not have the vehicle we wanted, but he took the time to listen to us and then went above and beyond to find what we were looking for, at the price we wanted. The price we talked about was the price we got, not a cent more. Great customer service, devoted time and effort to make sure we looked no further. Tony should be the example for many other car sales men out there. Thanks, Tony! More

by pryckowski Verified Customer Verified Customer

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Worried & concerned After buying a car for our 17 year old Grandson, 5 days later had a check engine light, called & talked to Mark who reassured me that they would take After buying a car for our 17 year old Grandson, 5 days later had a check engine light, called & talked to Mark who reassured me that they would take care of it & if there was an issue with the engine or trans they would get us another car, Brought the car in & was told they didn’t have a fog machine to make sure everything was ok & was told they would call me at the end of the week & still haven’t heard back, can’t believe my issue wasn’t taken care of after they had the car for 5 hours....Also Tony told me that they would put a big red bow on the car so when we brought my Grandson in acting like we were looking for a car he would see his birthday present, he said he didn’t have a bow....Then told me they would include car mats which Tony said he would go to Walmart to buy, took a week and a half cause he kept telling me he didn’t have a chance to go get them, then when he finally got them, I went in only to get used ones that he said came out of a 2015 vehicle,very disappointed, hopefully I will get a call back from service department to recheck why we had an error (service engine light did go off in its own???) More

by nancy71361 Verified Customer Verified Customer

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A day to remember! This was the greatest car experience that I have every had. My sales person Joh Turpa was one of the best I've seen. Last but not least, Mark and Da This was the greatest car experience that I have every had. My sales person Joh Turpa was one of the best I've seen. Last but not least, Mark and David too were outstanding. All three went out there way to put a SMILE on my face. Thanks Castle More

by BMOSLEY0 Verified Customer Verified Customer

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Good Experience They really tried to help me get the kind of car I wanted and for the price that I was trying to get. Very friendly. They really tried to help me get the kind of car I wanted and for the price that I was trying to get. Very friendly. More

by CJONES176 Verified Customer Verified Customer

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Fast freindly,Kim was a true professional from start to begg Kim kept up on getting me the car,after getting the car,he showed me everything there was to know about car.i was informed about every thing Kim kept up on getting me the car,after getting the car,he showed me everything there was to know about car.i was informed about every thing More

by lastresortdrummer Verified Customer Verified Customer

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Great dealer! Very helpful sales staff! Car buying process was quick and easy. Troy Kingery made sure the vehicles he showed me fit all my truck needs. Left the dea Very helpful sales staff! Car buying process was quick and easy. Troy Kingery made sure the vehicles he showed me fit all my truck needs. Left the dealership a happy customer. More

by TJANIK01 Verified Customer Verified Customer

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Great experience Had a good experience buying this Ford festiva this wasn't the vehicle I wanted but after driving the car and liking the way the car handle and great Had a good experience buying this Ford festiva this wasn't the vehicle I wanted but after driving the car and liking the way the car handle and great on fuel More

by MGEOKAS854 Verified Customer Verified Customer

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