Dealership Experience
22 yrs, 11 mos
Industry Experience
25 yrs, 4 mos
Specialties & Trainings
FINANCE/MANAGEMENT
396 Reviews
Write a Review396 Reviews of Mark Clouse
February 02, 2024
We had quite a bit of trouble locating (and then procuring) a King Cab, 4WD, Frontier locally. We had two episodes of getting our hopes up, via the dealer trade option, but the transactions never ha procuring) a King Cab, 4WD, Frontier locally. We had two episodes of getting our hopes up, via the dealer trade option, but the transactions never happened with our local dealer. Karisa and Ed Martin Nissan were able to find the truck that we were looking for - and then making it happen. This Frontier is to replace one that we also bought at Ed Martin in 2012. That Frontier now has 253,00 miles on it - having only two minor repairs during all of those years and miles. More
Other Employees Tagged: Ken Copley, Jay Oberst, Jason Upham, Karisa Randhawa
January 30, 2024
Russ was very helpful and kind throughout the whole process! This was my first time buying a car and I felt very reassured and comfortable. process! This was my first time buying a car and I felt very reassured and comfortable. More
Other Employees Tagged: Russ Eller, Jason Upham, Maria Pedraza-Perez , Bruce Kelley
January 29, 2024
First time at this dealership and really had a positive experience. Staff were knowledgeable and friendly. Appreciated the wonderful help from Karisa! experience. Staff were knowledgeable and friendly. Appreciated the wonderful help from Karisa! More
Other Employees Tagged: Mike Demetriades, Karisa Randhawa, Mike Mason
January 26, 2024
I have never been treated better by any other dealership in all of my life. I have leased my last seven cars, so every 2 to 3 years I have been dealing with different car dealerships and this has been my be in all of my life. I have leased my last seven cars, so every 2 to 3 years I have been dealing with different car dealerships and this has been my best experience yet! From every aspect of the dealership and staff, I have been treated as if I were the queen! I went in and purchased the car on my own without my husband and was never pressured by the sales person or the finance manager to do something that did not fit my needs. They worked with me until we came up with a mutually agreed amount, and they gave me a wonderful deal on my trade-in. They have spent time with me, walking me through the dealership, introducing me to the service manager, and made sure I understood how to operate all of the features of my car more than once. Their communication with me has been tremendous, and I have never been made to feel more special by any other company than the staff of Ed Martin Shadeland has made me feel. I loved every one that helped me get into my beautiful new car and I feel confident they will continue this great service even after my purchase! I cannot say enough good about Ed Martin Shadeland! More
Other Employees Tagged: Jay Oberst, Jason Upham, Carson Wireman , PJ
January 08, 2024
The salesman was very helpful and made sure he answered all my questions and concerns. Everyone I dealt with was courteous and helpful. I did not feel pressured by anyone. They were all courteous, helpful, all my questions and concerns. Everyone I dealt with was courteous and helpful. I did not feel pressured by anyone. They were all courteous, helpful, and professional. More
Other Employees Tagged: Jason Upham , Bruce Kelley
January 03, 2024
Ed Martin Nissan Indianapolis is the best! ! Karisa, my sales consultant gave me a Peace of mind. Her friendly kind spirit helped me through the whole process. She took the time to explain e ! Karisa, my sales consultant gave me a Peace of mind. Her friendly kind spirit helped me through the whole process. She took the time to explain every detail of My sales experience. More
Other Employees Tagged: Jason Upham, Karisa Randhawa
January 03, 2024
Ed Martin is the best dealership in Indianapolis. Excellent customer service. They truly care about people. They Cater to your needs. Excellent customer service. They truly care about people. They Cater to your needs. More
Other Employees Tagged: Jason Upham, Karisa Randhawa
January 02, 2024
Karisa was wonderful to work with on a tight time line! She went out of her way along with the rest of the staff at Ed Martin and made a smooth transaction for us. We would totally drive the 100 miles agai She went out of her way along with the rest of the staff at Ed Martin and made a smooth transaction for us. We would totally drive the 100 miles again to do business with her! More
Other Employees Tagged: Karisa Randhawa
December 28, 2023
Jojo such a great seller, she has such a good attitude and she will make you feel welcomed. She made sure my vehicle was in good shape before closing the deal. and she will make you feel welcomed. She made sure my vehicle was in good shape before closing the deal. More
December 19, 2023
Amazing staff and it felt like family. Whole experience was made easy. Every department made the experience easy. Whole experience was made easy. Every department made the experience easy. More
Other Employees Tagged: Jordan Estrada, Russ Eller, Mike Demetriades, Mike Mason , Kathy Martin Harrison