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Mario Cordova
Mario Cordova at Culver City Mazda
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Mario Cordova | Page 5

Service

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Mario Cordova

December 22, 2022

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Employee Rating

Always a thorough job. I like the video of the service and the recommendation of needs. More

by JBBYRNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Ruiz

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Dec 22, 2022

Culver City Mazda responded

We really appreciate you taking the time to leave us your feedback. We're elated to hear you've enjoyed your experience with our team, and that you appreciated our transparency video. We strive to make our customers happy, and we're glad we hit the mark! We look forward to your next visit.

December 02, 2022

Dealership Rating
Employee Rating

Excellent. So efficient and reliable. Much appreciated. Know where to come when I need you again. Thanks More

by RHODESIGNS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 05, 2022

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

November 29, 2022

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Employee Rating

The people there are wonderful but its not normal to wait 6 hours for an oil change (with an appointment). I feel like whenever I go there they claim to be understaffed and overbooked. They recommended addit More

by csgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Nov 30, 2022

Culver City Mazda responded

We are so pleased to hear that Mario and our team have given you the service you deserve, but are sorry to hear about the long wait times. We understand your frustration and are working to remedy the situation as quickly as possible.

October 17, 2022

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Employee Rating

Steve is always great to work with. I highly recommend him and the Mazda team ! More

by angry98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Tehrani, Roman Camacho, Julio Lopez, Miguel Champagnie , Florin Lasca, Steven Ruiz

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Oct 18, 2022

Culver City Mazda responded

Thank you for taking the time to leave us a comment on your experience with us. We will surely pass along your kind words to Steve and let him know that his hard work is appreciated! We look forward to your next visit and continuing to meet your expectations.

October 11, 2022

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Employee Rating

Very helpful and efficient. They managed my rides with no delay and my car was ready within 2 hours. More

by TAMYROITER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Champagnie

Helpful
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Oct 12, 2022

Culver City Mazda responded

We appreciate you taking the time to review and rate us 5 stars! It’s always a pleasure to hear that our team has been providing excellent customer service. We strive to make our customers happy, and we’re glad we hit the mark! Please let us know if there is anything else we can do for you.

September 27, 2022

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Employee Rating

Efficient, friendly staff. They are knowledgeable and keeps the customer informed. Worked is completed on schedule More

by ANDYBRATTINI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Miguel Champagnie

Helpful
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Sep 28, 2022

Culver City Mazda responded

It's a pleasure to know that you enjoyed the customer service our team provided during your visit. We will pass along your kind words to the team, and that their hard work is appreciated. We hope to be of assistance to you any time you come back to visit.

September 26, 2022

Dealership Rating
Employee Rating

It’s always a pleasures to work with Steve. I highly recommend working with him. More

by TICA_74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Champagnie , Steven Ruiz

Helpful
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Sep 27, 2022

Culver City Mazda responded

Thank you for rating us 5 stars! We will pass along your kind words to Steve and that his hard work is appreciated. And of course, we have to thank you for being a loyal customer and for spreading the word. If there is anything you need please feel free to let us know.

September 06, 2022

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Employee Rating

On my most recent visit to Culver City Mazda, I was grateful for the guidance and assistance from Steve Ruiz and the service department. I needed to have a passenger door handle painted and replaced a More

by MOCHALULU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steven Ruiz, I don’t know all the names in the service department who were so helpful on this last visit!

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Sep 07, 2022

Culver City Mazda responded

We are delighted to read about your experience with Culver City Mazda! We love that you've chosen to take your valuable time and spread the word, and will make sure Steve hears about the great job that he did!

September 03, 2022

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Employee Rating

Always courteous and polite. I get treated well every time I go there. Nice guys who explain everything and take good care of my car. More

by ROCKNROLLSCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Champagnie , Steven Ruiz

Helpful
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Sep 06, 2022

Culver City Mazda responded

As you know from experience that our team is dedicated to assist every customer and strive to make them happy. We strive to make our customers happy, and we're glad we hit the mark! We look forward to your next visit.

August 04, 2022

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Employee Rating

Steve and the rest of the team are great at what they do. Service was quick as always 👍🏼 Thanks guys, see you next time! More

by gladisbell5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Hegge, Miguel Champagnie , Amy Felix, Alex Flores, Richard Pia, Steven Ruiz

Helpful
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Aug 05, 2022

Culver City Mazda responded

We are ecstatic to hear that your visit to Culver City Mazda was a successful trip! Our service department is constantly striving to provide excellent service and we are are happy that was your experience during your visit. We will let Steve know that you are happy with his work including the rest of the team. We look forward to serving you again!

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