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Mariana Russell
Mariana Russell at Luther Brookdale Chrysler Jeep Dodge RAM
Refer Me

Mariana Russell

Sales

Luther Brookdale Chrysler Jeep Dodge RAM

8188 Brooklyn Blvd.
Brooklyn Park, MN 55443

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4.9
92 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

6 yrs, 1 mo

Specialties & Trainings

Expert Certified 2021

4.9

92 Reviews

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92 Reviews of Mariana Russell

December 06, 2023

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Employee Rating

Mariana was helpful, prompt in responding, and personable to talk with. Both on the phone and in person she was a great no-pressure salesperson. More

by Scotty_daniels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Dec 07, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Hi Scotty, and thanks for the great feedback! We're very happy that Mariana was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, The Team at Brookdale Chrysler

December 04, 2023

Dealership Rating
Employee Rating

Mariana was very helpful. It took several weeks to get all the pieces in place for my purchase and she was patient and let me know she was available to help. When I found a ve More

by sharono5917
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Recommend Dealer
Yes
Helpful
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Dec 06, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for leaving us this great review! We are very happy to hear that Mariana could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, The Team at Brookdale Chrysler

December 02, 2023

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Employee Rating

Great people and great pricing! Mariana was extremely helpful from start to finish! I highly recommend this dealership More

by mstefan83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Halloran

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Dec 05, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Luther Brookdale Chrysler Jeep Dodge Ram satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your automotive needs! Regards, The Team at Brookdale Chrysler

December 01, 2023

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Employee Rating

It was a process to find my truck. But Mariana did great she kept looking and finally found one and got it to the dealership. Way to go Mariana great job!!!! More

by LGasow
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Bakken

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Dec 05, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Mariana went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Regards, The Team at Brookdale Chrysler

October 15, 2023

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Employee Rating

This dealership was a very positive atmosphere. A lot of employees to help you find what you’re looking for and what will suit you best. More

by melfreebs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanner Johnson, JENN KUNKEL , Chad Feist

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Oct 18, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, The Team at Brookdale Chrysler

August 23, 2023

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Employee Rating

Everyone we dealt with was very helpful & friendly. Answered all our questions quickly and fully. More

by lindamotsche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Felix, Scott Hanson, Chris Brown, Jay Diggs , Chad Feist, Myron Weiden

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Aug 28, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, The Team at Brookdale Chrysler

August 10, 2023

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Employee Rating

I was helped by Mariana and she was amazing! She answered all of my questions without hesitation. More

by allisonjonas053
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Felix, Matt Bono , Scott Spaeth

Helpful
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Aug 15, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We're happy to see that your visit reflects these values and that Mariana assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Regards, The Team at Brookdale Chrysler

August 02, 2023

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Employee Rating

Courteous sale staff. Waiting to process the sale was time consuming and inefficient. Drove off the lot not realizing I the vehicle had a nearly empty tank of gas More

by kdhenrymd
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Helpful
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Aug 07, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Regards, The Team at Brookdale Chrysler

Aug 07, 2023

kdhenrymd responded

Not looking for remuneration. As stated, the process was inefficient and time consuming at the end of which, I was required to drive to my bank for a cashiers check (cash sale. Dealer was unwilling to accept a personal check from a patron with perfect credit rating - apparently, I wasn’t trustworthy). On my drive home, the low fuel light triggered and I was forced to stop miles from home to purchase gas (after running to the bank to obtain a cashiers check to pay full price for the vehicle). Frustrating to say the least and not an end experience I was satisfied with.

July 28, 2023

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Employee Rating

Friendly staff, showroom is clean and inviting, the lot is full of vehicles and a great selection. The building can be a bit confusing to navigate, but it seemed like there was always someone around to dir More

by mmhoium
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Felix

Helpful
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Aug 01, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, The Team at Brookdale Chrysler

July 20, 2023

Dealership Rating
Employee Rating

Great Help! Would definitely by another a vehicle from here again. Mariana was very helpful. More

by ylkanenscott
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Feist

Helpful
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Jul 25, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, The Team at Brookdale Chrysler

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