Dealership Experience
8 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
Specialties & Trainings
Honda Council Of Sales Leadership - Silver Member
186 Reviews
Write a Review186 Reviews of Maria Rustin
August 11, 2017
Professional and going the extra mile Maria was very professional and friendly. She took me step by step. She was very thorough! It was a pleasure doing business with her. I never felt pus Maria was very professional and friendly. She took me step by step. She was very thorough! It was a pleasure doing business with her. I never felt pushed or hirried. She did her job with a smile More
Other Employees Tagged: Vinnie Ferrone
August 04, 2017
You fill out the review prior to warranty sales pitch For those that know what they want and come prepared, its a pretty laid back experience. Maria was helpful and high energy without being pushy. They m For those that know what they want and come prepared, its a pretty laid back experience. Maria was helpful and high energy without being pushy. They matched a costco price, so easy peasy. What slightly bothers me is that once the price and finances have been agreed on, they have you fill out paperwork... then fill out a review of the process. Of course, at this point, everyone is all smiles. You have a new car and the salesperson has a sale. Only after submitting the review was I introduced to the finance guy, who used typical high-pressure sales tactics to try to add warranty packagess to the financed balance ranging from $2,700 to $5,000. So, after 30 minutes of annoyingly declining again and again... I was done. Eh, whatever. More
August 03, 2017
Maria Evaluation Maria is a great sale rep. She's very patient and helpful. Highly recommend to all girls who needs good advise, patient help and non intimating sales Maria is a great sale rep. She's very patient and helpful. Highly recommend to all girls who needs good advise, patient help and non intimating sales recommendation. More
July 14, 2017
Accord Hybrid I have worked with AutoPark Honda on more than 5 cars now and they always go above and beyond to get me the best deal and make sure I am satisfied. I have worked with AutoPark Honda on more than 5 cars now and they always go above and beyond to get me the best deal and make sure I am satisfied. More
Other Employees Tagged: John Escano, Mike Jurasek, Christopher Kenney
July 06, 2017
No pressure, helpful and respectful sales team We were shopping for a new car after 10 years with our old vehicle. Since we are seniors, we know this vehicle will probably last the remainder of ou We were shopping for a new car after 10 years with our old vehicle. Since we are seniors, we know this vehicle will probably last the remainder of our lives if we made a good choice. After having spent over 2 hours at a Toyota dealership, we were tired, but fairly resigned to purchase. I convinced my husband "just to look at a Honda" to make sure we were making the right choice. Maria greeted us, patiently explaining the benefits of the Honda, showing us all the features we had never had on our older car. Never once were we pressured "to make a decision today" or made to feel that we were wasting her time. She and Jamal worked with us to get the options we wanted, at a payment with which we were comfortable. After the sale, when we picked up the vehicle, Maria patiently walked us through all the options, familiarizing us with new technology. Basically, we felt the sales crew were trying to help us make a difficult decision, not trying to "sell" us. More
Other Employees Tagged: Glenn Gill, Jamal Badwan
June 03, 2017
Lease I came in to see the options of the end of lease contract. I did not plan to lease a new car that same day, but ended up doing so. While the people I I came in to see the options of the end of lease contract. I did not plan to lease a new car that same day, but ended up doing so. While the people I interacted with were generally nice and polite, the experience came across as a forced acting protocol to solely reach the goal of leasing the car. More
Other Employees Tagged: Allen Alston
May 29, 2017
Great experience Don Rigsbee and Maria Rustin were first-class! Don was very professional and patient in explaining every feature of the car and the deal. I can't ima Don Rigsbee and Maria Rustin were first-class! Don was very professional and patient in explaining every feature of the car and the deal. I can't imagine a better experience buying a car. More
Other Employees Tagged: Don Rigsbee, Tommy Smith
May 29, 2017
great services, but a little slow! Overall, they were really eager to work with us and find a good car with a good deal. They were always in contact with us, and it was great! My only i Overall, they were really eager to work with us and find a good car with a good deal. They were always in contact with us, and it was great! My only issue is that I found them to be a little bit slower than what I had hoped, but maybe that was just because of the day I went or something. More
April 05, 2017
Friendly, Professional, Knowledgeable Maria met us when we arrived at the dealership. She listened to us describe the types of vehicles and options that we were considering. With a const Maria met us when we arrived at the dealership. She listened to us describe the types of vehicles and options that we were considering. With a constant smile on her face, she was patient, knowledgeable, and answered our many questions. She showed us a few vehicles, described the options, and had us drive some. After deciding exactly what we wanted, she checked the deliveries and discovered that one was on the way to the dealership. When it arrived the next day, she informed us. The purchase negotiations were fairly easy. Before we left, Maria explained the features of the car. She is helpful, friendly, knowledgeable, professional, and a great sales person. More
Other Employees Tagged: Vinnie Ferrone
April 05, 2017
trade up to new lease vehicle It was a very professional , no stress type of deal. Maria had our vehicle information and had a vehicle ready to check out when I got there . She had It was a very professional , no stress type of deal. Maria had our vehicle information and had a vehicle ready to check out when I got there . She had. Once all everything set up making the process go very smoothly. once I took possession Maria showed me the features of the vehicle and helped set up radio and phone setup. More