Maria Lizardi | Page 154

Efficient service, pleasant/comfortable waiting area. Maria is very friendly and excellent service consultant. Waiting area is comfortable and stocked with snacks, drinks, and delicious fresh baked cooki Maria is very friendly and excellent service consultant. Waiting area is comfortable and stocked with snacks, drinks, and delicious fresh baked cookies. X5 service was complete and efficient, and washed. More

by DGBRUBAKER Verified Customer Verified Customer

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Great customer service BMW Sarasota is what customer service is all about. Maria Service Advisor is always providing great customer service. I drive from Tampa to get my car BMW Sarasota is what customer service is all about. Maria Service Advisor is always providing great customer service. I drive from Tampa to get my car service just because how great this dealership is. More

by alexcristales Verified Customer Verified Customer

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Excellent Maria is alway friendly, knowledgeable.and efficient. Arrived without an appointment due nail in tire, but still got fast quality service. Your Gree Maria is alway friendly, knowledgeable.and efficient. Arrived without an appointment due nail in tire, but still got fast quality service. Your Greeter, Johnny, is also a real plus with his friendly, upbeat attitude. More

by KEN ELDER Verified Customer Verified Customer

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Truly Exceptional Service and Sales Experience Went in for service on my 2015 328i and was greeted by the asst. service manager Maria Lizardi. She was incredibly friendly and professional and I hig Went in for service on my 2015 328i and was greeted by the asst. service manager Maria Lizardi. She was incredibly friendly and professional and I highly recommend you ask to work with her for your BMW service needs. I took a walk over to Sales while I was waiting and was eyeing up my dream car, a new BMW M2. I was approached by Eric Reeves who gave me a very informative overview of the vehicle and then offered to test drive. He was very professional and friendly as well. A few days later I have taken delivery of my new BMW M2. I want to thank everyone involved from Maria, to Eric, and of course the manager Emilio Torres. I would recommend asking to work with any of these individuals if you want a Truly Exceptional experience. Thank you guys again. More

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5 stars I have been a client for more than 15 years and have always received the best service !!!! Even though 2 of my vehicles were purchased elsewhere the s I have been a client for more than 15 years and have always received the best service !!!! Even though 2 of my vehicles were purchased elsewhere the service I received was professional, knowledgeable, courteous and accommodating. Kyle Taber, Derek Thomas and Maria Lizardi are exceptional. It is because of Kyle Tabor that I continue to drive BMW and this year I bought a new 430 conv. from this dealership where Jack Hojnacki helped to make it a wonderful experience. I have recommended All to many of my friends. More

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High Quality Results One hears a lot about the quality of Lexus service, but I doubt they can match the service provided by BMW of Sarasota and Maria Lizardi. My expectat One hears a lot about the quality of Lexus service, but I doubt they can match the service provided by BMW of Sarasota and Maria Lizardi. My expectations are always met. Maria is the epitome of professionalism. Her communications skills and knowledge of the BMW cars and systems are far better than other BMW service advisors that I’ve dealt with over my many years of BMW ownership. And, almost like a bonus, she is extraordinarily charming. More

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Expertise with a radiant smile Sarasota BMW is a busy place in case you were not aware. That said, to be greeted and counseled by Jessica and or Maria is a uplifting experience. The Sarasota BMW is a busy place in case you were not aware. That said, to be greeted and counseled by Jessica and or Maria is a uplifting experience. Their technical knowledge is amazing, the willingness to achieve a solution, the friendly spirited and cooperative communication is truly rare in todays service consultants.I look forward to my visit to Sarasota BMW to share their enthusiasm.. There have been occasions where i needed to meet with technicians to answer complicated matters. Once again cheerfully facilitated by superior service from Maria or Jessica. That is the good part of the story. The challenging part is that this business is really big and very busy. It ain't no quick oil change station. Quality service takes time, so get over it and make accommodations. They do a a long list of safety checks and wash your car. Does the garage down the street do the same thing.... not a chance. So be prepared for a wait or make prudent arrangements. Your service consultant will tell you how long the wait will be. I could go on about price matching the competition, service discounts by email and sometimes a courtesy car or transpiration arrangements. . Good quality service for complicated machinery all with a smile and professionalism. Thank you Jessica, Thank you Maria. Your help is appreciated. . More

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Oil change just had the car in for an oil change, which lasted 2-1/2 hours. For an oil change! We had an appointment and thought one hour max! The car had only 5 just had the car in for an oil change, which lasted 2-1/2 hours. For an oil change! We had an appointment and thought one hour max! The car had only 5000 miles on it. We just did it because it's a leased car and we were worried, that we would loose the warranty. And because the dealership told us it's necessary. I really don't know why, since oils these days certainly last more than 5000 miles. What a waste. There are a ton of people running around, but nobody seems to be in charge. I have never seen so many people in one place doing nothing. Amazing. More

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Maria was fantastic she didn't try to push anything on me regarding more service than the recall issue I was in for. she said it would be about 90 minutes and she was ri she didn't try to push anything on me regarding more service than the recall issue I was in for. she said it would be about 90 minutes and she was right on - I was in and out quickly. More

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Professional and Prompt Maria was attentive , professional , prompt and thorough. Always on time and friendly. Very knowledgeable and very clear in her explanation of what ne Maria was attentive , professional , prompt and thorough. Always on time and friendly. Very knowledgeable and very clear in her explanation of what needed to be done and the costs. More

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