Margaret Hall | Page 5

I have purchased 14 vehicles from Whitten Bros which includes every vehicle I have purchased over the last 30 years for myself, my wife and my children. I have used my Jeeps for business (real estate) a includes every vehicle I have purchased over the last 30 years for myself, my wife and my children. I have used my Jeeps for business (real estate) as well as recreation (fishing and hunting). They are reliably dependable, extremely comfortable and will go places I don't even want to go anymore and more importantly get you back home. The service my family and I have received from the service department to the sales staff and top management has always been above and beyond what I expected. No problem is too small for them to help solve...a rarity in today's business world. The new Jeep, Chrysler and Fiat products are stunning. The quality is exceptional, the value is unmatched and they are as energy efficient or even more so than the competition. I'm counting the days until Fiat brings in the new Alpha Romeo. I would highly recommend them for any vehicle purchase. I have bought both used and new cars/trucks and have always been more than pleased with their attention to detail, my price range and the service I have received from the extended warranties (saving me a bundle) to the regular maintenance with service vehicle provided. My vehicle is basically my mobile office spending hours showing clients homes, land, farms etc. It's imperative that I have the "right stuff" every day or it could cost me thousands of dollars in lost commissions. That why I rely on Whitten Brothers and have done so for over thirty years. Whit Wall, Associate Broker, Coldwell Banker Realtors. (Whit is short for Whitfield, not Whitten!) More

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I live more than 100 miles away from this dealership. In fact, there are at least 4 jeep dealerships in my city that I am aware of (Hall, Southern, Starr, Greenbrier all in Tidewater). One of my best frie fact, there are at least 4 jeep dealerships in my city that I am aware of (Hall, Southern, Starr, Greenbrier all in Tidewater). One of my best friends is the major Ford dealer in the area as well; however, I wanted a very specific Jeep Wrangler. I went to the local Jeep Dealership and told a very nice salesman the specifics, met the manager, test drove the manager's jeep and was ready to purchase (and price was not an issue, I was ready to buy no matter what they quoted me). They told me they would call me with a quote once they had priced the custom package I was looking for (Black, 4 dr unlimited sport s wrangler, automatic, leather seats, 2.5" spacer lift and 35" tires with a soft top or dual top). A week went by and I never heard a word. Meanwhile, a friend of mine asked how my car shopping was going as he knew my car had been a total loss in a recent flood in the area. I told him my story, and he said you should call my friend Jimmy Whitten in Richmond. I left a message at the dealership stating we had a mutual friend and what I was looking for. Within one hour, Mr. Whitten had called me back, in the middle of a fishing trip he was on no less!!!! I gave him the info and within another 20 minutes, he had a salesperson, Margaret Hall contact me. She was fantastic and provided me with 3 different options for my customized request. While I did have to wait for the 2013 to be fabricated, I am now driving my dream car and have never been happier. I will easliy drive the 2 hours to this dealership for all service and most likely for future purchases (I guarantee I will buy another Jeep from them in my lifetime). Price may sell some people but the friendly service, follow through, and honest nature of these people have me sold; and I got a fantastic deal anyway. I would have paid more, but don't tell them that! More

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Margaret and Harrison were very attentive and great about following up with my wife and I. They put a lot of time into making sure we bought the right car at the right price. We would highly recommend them following up with my wife and I. They put a lot of time into making sure we bought the right car at the right price. We would highly recommend them to family and friends. More

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We have purchased 2 Mazda's CX9's, one in 2010 which was totalled in an accident and another replacement CX9 in 2012. We also leased a 2012 Jeep Wrangler all with Margaret Hall's assistance. She is extreme totalled in an accident and another replacement CX9 in 2012. We also leased a 2012 Jeep Wrangler all with Margaret Hall's assistance. She is extremely helpful and knowledgeable. We will continue to work with Margaret in the future. We are very pleased with Whitten Bros of Richmond. Margaret has always gone above and beyond assisting us and we can't imagine working with anyone else. We also have had an excellent experience with Whitten Bros service department. They have always provided prompt service and washed our vehicles when requested. So YES, we are 100% sold on Margaret Hall and Whitten Bros of Richmond. Charles & Linda Maneval More

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As a Whitten customer, I can highly recommend both their sales and service departments. I have bought 4 vehicles from Whitten and use there service department for all my service needs. The staff is friend sales and service departments. I have bought 4 vehicles from Whitten and use there service department for all my service needs. The staff is friendly and knowledgeable. Their prices can't be beat. The Whitten Advantage makes service convenient. Thanks to all at Whitten, you have a loyal customer. More

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Tried several places looking for a new Wrangler Unlimited. Most places told me I could order from Jeep, but Margaret told me that if they didn't have what I wanted they could find it and get it. Lo Unlimited. Most places told me I could order from Jeep, but Margaret told me that if they didn't have what I wanted they could find it and get it. Looked at several and then told her the combo they wanted. The Whitten folks looked around in the area, found the one I wanted, and sent someone to get it. Within about two days, I was driving my new vehicle. Margaret even told me where I could go for any customization. The Whitten Advantage comes with the car and it is great - not just free inspections and oil changes, but they give me a car to drive while they do it. It is all included in the Advantage. Margaret was great to deal with, and answered every question I had. More

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