Marde Austin
Marde Austin at Charles Gabus Ford
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Marde Austin

Sales Associate

Charles Gabus Ford

4545 Merle Hay Rd
Des Moines, IA 50310

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16 Reviews

I have been with Charles Gabus Ford for 7 years. I am married and have 4 children and 5 grandchildren. When I am not at work I enjoy golfing, hunting, and fishing. Contact me at marde@charlesgabus.com

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16 Reviews

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16 Reviews of Marde Austin

May 16, 2024

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Employee Rating

Our family has purchased three vehicles from Charles Gabus Ford over the years and it has always been a pleasant experience. More

by Ben
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Ratzlaff, Randall (Rob) Hinds , Deliver coordinator

February 09, 2024

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Employee Rating

The vehicle that I wanted had sold. However, Eric took the time and helped me find something that was a better fit. When I got to the dealership Eric had left for the day, however he ha More

by Cornchellyis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 08, 2024

Dealership Rating
Employee Rating

We bought a new pickup from them in 20 them. 16 and was very satisfied. So when needing to replace our SUV, we came here. Every one was very friendly and helpful, answering any questions so we More

by kpeterson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Rainey, Dylan Cottrell

August 28, 2020

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Employee Rating

I love my Ford truck and fusion.We are a proud Ford I love my Ford truck and fusion. We are a proud Ford family. The guys at Ford are all so nice. We gotten 5 cars from them over the years. More

by Nmaher59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 22, 2016

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2016 Car Buying Our salesman and finance director truly listened to what we wanted and worked toward achieving that goal. They worked to personalize our deal to fit More

by Bev Stokes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 23, 2016

Charles Gabus Ford responded

Thank you for your kind words. It’s encouraging to our team was able to show you attentive and personalized service. We are committed to helping each customer get behind the wheel of a car that fits their needs and includes all the features that make it their dream vehicle. We look forward to working with you during your next service visit. Remember to find us on Facebook to receive access to our exclusive coupons. Best Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

September 26, 2014

Dealership Rating

Excellent Well, my family just purchased vehicles 6 & 7 yesterday. I will pick up #7 on Monday. Marde Austin was our Salesman and has been for most of the pur More

by axman116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 26, 2014

Charles Gabus Ford responded

We can't tell you how much we appreciate your customer loyalty! Marde and Gary are a great asset and we're thankful to have them on our team. We appreciate your business and congratulations on your latest purchase. We truly thank you again and we'll see you again soon! James Bintner - GM jbintner@charlesgabus.com 515-270-0707

October 25, 2013

Dealership Rating

Excellent experience! Everyone was super friendly and helpful. We got a great deal. We will definitely recommend Charles Gabus Ford to our friends and family. More

by Chriswardyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 13, 2013

Charles Gabus Ford responded

Thank you for writing this excellent review of our dealership. It's a pleasure to hear that everyone was super friendly and helpful during your recent visit to our dealership. If you have any questions or concerns in the future, please do not hesitate to reach out to us at your earliest convenience. Also, be sure to check out the advertised specials posted regularly to our dealerships Facebook and Twitter pages. We hope you're enjoying your new van and we look forward to working with you again soon. Best Regards, James Bintner- GM jbintner@charlesgabus.com

October 15, 2013

Dealership Rating

This is the first time I've been to Charles Gabus Ford. I was very impressed with the whole process from picking out the Ford Escape I wanted to talking with the Finance department. Brad was very h More

by Jenb4260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 13, 2013

Charles Gabus Ford responded

Welcome to the Charles Gabus Ford family. Its a pleasure to hear that Brad answered all your questions and was very helpful in picking out a new Ford Escape. We're not happy unless our customers are happy, so we know we've done our job when we receive fantastic feedback like this! If you need anything else in the future, please do not hesitate to reach out to us at your earliest convenience. We appreciate you choosing to purchase your vehicle from our dealership and don't forget to stay up to date on all our latest news by following us on Facebook and Twitter. Best Regards, James Bintner-GM jbintner@charlesgabus.com 515-270-5500

June 19, 2013

Dealership Rating

My husband and I had a very satisifing sales experience with Marde. He was friendly, knowledgeable and work with us to make a great deal on the trade in and purchase of our new vehicle. I will highly recom More

by heggkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Sargent

Jun 20, 2013

Charles Gabus Ford responded

We appreciate you sharing your story with us. At Charles Gabus Ford we focus on providing our customers with excellent customer care and we are pleased to hear the Marde provided you with just that! In the future, if you have any questions or concerns about your new vehicle purchase please feel free to reach out to us at any time. Also, don’t forget to follow us on Twitter and Facebook to receive exclusive first access to sales events and service coupons. We hope you’re enjoying your new vehicle and we look forward to working with you again soon. Best Regards, James Bintner – GM jbintner@charlesgabus.com 515-270-5500

May 25, 2013

Dealership Rating

I had looked at Escapes online before I went to the dealer so I had a good idea of the features I wanted and which features I could do without. Marde helped me find the perfect one! He was very knowl More

by sbranting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2013

Charles Gabus Ford responded

Congratulations on the purchase of your new vehicle. It’s a pleasure to hear that Marde helped you find the perfect vehicle for your needs. If you have any questions or concerns in the future, please don’t hesitate to contact us. Also, be sure to visit our Facebook and Twitter pages to receive first access to specials and promotions. Thank you for the recommendation and we look forward to working with you again in the future. Best Regards, James Bintner – GM jbintner@charlesgabus.com 515-270-5500

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