Marcus Rexford | Page 13

Service is Great Purchased two KIAs from this dealership. Whenever I have had to bring one in for routine maintenance or a problem (rare and minor), I usually find mys Purchased two KIAs from this dealership. Whenever I have had to bring one in for routine maintenance or a problem (rare and minor), I usually find myself dealing with Marcus (90 - 95 percent of the time). I couldn’t ask for better. Easy going, respectful, makes you feel right at home, and he knows his stuff. He is the kind of person that keeps the service end moving smoothly. More

Helpful 0

Report | Print

Service I have been a Kia owner for over 10 years and can say nothing but positive things about the d alership from management to sales to service. For me the I have been a Kia owner for over 10 years and can say nothing but positive things about the d alership from management to sales to service. For me the service I receive is most important. I trust Marcus and mike and I know they would never deceive me not not give me the best possible service. They have both been available when I have called with my “emergencies” and were always able to help me. It’s a great dealership with the best employees and I am grateful for the confidence they give me! More

Helpful 0

Report | Print

Always an Excellent Experience Very nice dealership with all of the amenities you would need. Work is done quickly but thoroughly and the staff is always extremely helpful. They ar Very nice dealership with all of the amenities you would need. Work is done quickly but thoroughly and the staff is always extremely helpful. They are not always trying to “up sell” on items that are not necessary which is a nice change from other dealerships. More

Helpful 0

Report | Print

Always above and beyond Always happy with my experience amazing staff, kind, and courteous. They keep me informed on the repairs or services they are preforming and let me kn Always happy with my experience amazing staff, kind, and courteous. They keep me informed on the repairs or services they are preforming and let me know what the next scheduled service is so I can prepare. The staff goes out of their way to make me feel welcomed. I truly trust them and will always bring my car back. I always leave knowing this was the best deal and I'm always very happy with the service. More

Helpful 0

Report | Print

Best service department I've delt with These guys really care about helping and went above and beyond to make sure I felt comfortable with any decision I had to make. Any other service depa These guys really care about helping and went above and beyond to make sure I felt comfortable with any decision I had to make. Any other service department makes you feel like youre being ripped off. These guys were a joy to work with and I wouldn't go anywhere else! More

Helpful 0

Report | Print

Phenomenal Michael and Mark fixed my problem and exceeded my expectations with their service. I also met Ryan who has joined a great team of professionals lookin Michael and Mark fixed my problem and exceeded my expectations with their service. I also met Ryan who has joined a great team of professionals looking to help. They also helped me get my key fob batteries taken care of and told me I should get some new windshield wiper blades. I got all that done and Ken Vink helped my friend with his search for a very specific need in purchase price and vehicle and educated him about financing something better than a cash car. These things may all sound routine , but I'm wobbling around on a torn Achilles and fractured heel in one foot and three dislocated bones in my good foot. Therefore the people I have mentioned were like angels to me. More

Helpful 0

Report | Print

Excellent customer service! My service advisor Marcus Redford was great! He explained everything in detail and was very professional and patient. I had lots of questions and he a My service advisor Marcus Redford was great! He explained everything in detail and was very professional and patient. I had lots of questions and he answered them all. Waiting area was state of the art and I honestly didn’t even notice how long my wait was. Wonderful experience all around! More

Helpful 0

Report | Print

Ryan is AWESOME!! Ryan Wright was super helpful and awesome in service. Did everything perfect. Josh helped me get better protection for my car! Marcus is the best! He Ryan Wright was super helpful and awesome in service. Did everything perfect. Josh helped me get better protection for my car! Marcus is the best! He is super attentive and knowledgeable answered questions before I could ask! Love it! 👍🏼💕🎉 More

Helpful 0

Report | Print