Marcus Karam | Page 21

Very happy Very Happy!” My experience at Lexus was excellent. I am the type to be suspicious of sales people of any kind, but Marcus Karam was very friendly, Very Happy!” My experience at Lexus was excellent. I am the type to be suspicious of sales people of any kind, but Marcus Karam was very friendly, helpful, and honest! He was very knowledgeable and convencing to switch from Mercedes to Lexus. I'm so happy with my experience! Thanks! More

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Great leasing experience Best leasing to date, no need to go back and forth. I gave them my price and they said yes right away. Took time to explain all the options on the veh Best leasing to date, no need to go back and forth. I gave them my price and they said yes right away. Took time to explain all the options on the vehicle. Also the delivery was on time and hassle free. More

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Simply the best!! Marcus was extremely knowledgeable in every facet of his job, from finance options to particular questions on different models we were looking at. Cou Marcus was extremely knowledgeable in every facet of his job, from finance options to particular questions on different models we were looking at. Couldn’t have asked for a better person to work with and hopefully he’s still there when it’s time to upgrade again! More

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Wonderful experience Marcus was great every step of the way. He is very knowledgeable and was great along the way. I would recommend him to everyone i know. Marcus was great every step of the way. He is very knowledgeable and was great along the way. I would recommend him to everyone i know. More

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Great experience and very helpful! It was an easy process and Marcus was able to find me exactly what I was looking for at a great price. and very helpful! It was an easy process and Marcus was able to find me exactly what I was looking for at a great price. More

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A true pleasure I recently leased a Lexus NX 300 from this dealership. It was my 4th Lexus but the first I have leased from Herb Chambers of Hingham. The experience w I recently leased a Lexus NX 300 from this dealership. It was my 4th Lexus but the first I have leased from Herb Chambers of Hingham. The experience was such a pleasure. My salesperson Marcus Akram and Mike Brodeur from the finance office could not have been friendlier or more efficient. I walked away in a car that I love feeling very confident that they had done the best they could to make it all work. More

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Purchase Nothing but good things about Marcus. He had made car shopping experience stress free and enjoyable. He was very nice and straight forward about all m Nothing but good things about Marcus. He had made car shopping experience stress free and enjoyable. He was very nice and straight forward about all my questions and concerns. I had been shopping around for a car and some other dealership where very pushy, etc. I had walked into the dealership looking for a certain car, which was at a different dealer. With no hesitation he had went and got the car for me to test-drive knowing I wasn't set on purchasing a car that day. Needless to say, I purchased the car that day. He even slapped a big bow on the car when I came to pick it up, it had made my day and excited for what I had purchased. As well as taking the time to show me the ins and outs before I left the lot. More

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Superb customer service! Marcus Karam helped us find the perfect choice for our daughter. He patiently showed us several options and answered all our questions, expertly liste Marcus Karam helped us find the perfect choice for our daughter. He patiently showed us several options and answered all our questions, expertly listening to our interests and wishes. Our final choice was perfect for value, safety and quality. Marcus went out of his way to ensure our suprise was successful and we are very grateful. The GM was very helpful and the Finance support was very professional. Well done! More

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The experience was tailored specifically to my needs. From the beginning of making contact, a team of swiftly responsive personnel (namely Lesly Ruano, and Lauren O'Neill) made a point to ensure I had a d From the beginning of making contact, a team of swiftly responsive personnel (namely Lesly Ruano, and Lauren O'Neill) made a point to ensure I had a direct line to the vehicle I was inquiring about. When I arrived at the dealership I was immediately greeted by the Manager on shift (Mr. James Kemos) for the car I was looking for. The dealership itself was a very comfortable and relaxing setup making what waiting there was acceptable. I quickly met with the sales person in particular, Mr. Marcus Karam, who was showing me the vehicle. Marcus very obviously knew how best to showcase on a test drive, as well as being forward in showing off the quality of the used vehicle. Once the vehicle had done the job of showing it's fit for me, Marcus took all the time needed to walk me through how I could compare the other options I had in mind against what he was presenting. There was no aggressive moves made, simply presenting the facts as they were, even if that lead to an impression a seller may not want to share openly. The open nature of the conversation along with the very quick trade in appraisal made the decision instant for that evening. I was then lucky enough to have Mr. Victor Lemos work through to the final minute of the open hours in making sure all the paperwork was set up for driving out. Victor was an absolute pleasure, continuing the theme of an open discussion about the moves we were making. His advice was invaluable, especially considering my schedule had him in until well after 9PM that night. Arranging all the after parts of the purchase with Lauren in the Service department has been entirely up to my convenience. More

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After this experience, I'm sticking with Lexus for good. My partner and I recently purchased a 2019 Lexus NX 300 from Herb Chambers Lexus of Hingham with the help of Sales Consultant Marcus Karam. This was t My partner and I recently purchased a 2019 Lexus NX 300 from Herb Chambers Lexus of Hingham with the help of Sales Consultant Marcus Karam. This was the most pleasant experience we have yet to have while purchasing a vehicle. I was reaching the end of my BMW lease and wanted to settle into a Lexus purchase, and that’s exactly what happened! Marcus was more than flexible on the test drive with the NX, and was extremely knowledgeable in every aspect. We were very comfortable with the price we landed on, and he made the negotiation process painless. The time frame expectations with us taking delivery of the car that he laid out were perfect, and I never once had to follow up with him since he would keep me in the loop with every update he had. His attention to detail and level of knowledge was very noticeable and impressive; if you want a great experience, you should seek him out for your next Lexus purchase, hands down. Also, since it's December to Remember, he made sure the giant red bow was waiting for us on top of the car when we walked in to take delivery—and it was absolutely perfect. This was our first time in the new Hingham dealership and it is gorgeous. It’s very conveniently located for us, in-between my place of work as well was my home—can’t ask for much more than that. We intend to service the car with this dealer because of the impressive level of detail that was provided about their service offerings at each mileage interval. More

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