Marcus Ancheta | Page 2

The advisor was amazing and extremely informative with updates on my vehicle. Very polite and respectful! Highly recommend Mr. Tafari moving forward. updates on my vehicle. Very polite and respectful! Highly recommend Mr. Tafari moving forward. More

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I needed service for my GV80 and made an appointment with Werner. I was greeted and my vehicle placed in que immediately upon my arrival. My service advisor took time to go over my service needs as we with Werner. I was greeted and my vehicle placed in que immediately upon my arrival. My service advisor took time to go over my service needs as well as explained the process and about how long it would it take. He also made sure my appointment accurately reflected the cost I was quoted. I received updates on my car's progress on a regular basis. My overall experience was exceptional largely due to Marcus who was my service advisor. I certainly will return in the future. J. Taliaferro More

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I have leased three and purchased one car from Werner Hyundai. Up until recently I have been very please with the service department. When I tried to call to make an appointment, the animated voice repea Hyundai. Up until recently I have been very please with the service department. When I tried to call to make an appointment, the animated voice repeated itself several times and never moved my call to the service department. I had to replace my call several times over several days. When the service tech got ready to check me out he didn't know how to look up my records to be sure the services I got were covered by the new warranties I purchased when I purchased my car off least. When I had to bring my car back in to get the services I had prepaid for but weren't done, the service was slow because my car got put in the wrong place. I realize that a lot of the service techs may be new and just learning the procedures but the service wasn't what I was use to. More

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My advisor at Werner, Marcus Ancheta, is very professional and does a great job! Highly recommend! professional and does a great job! Highly recommend! More

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Marcus Ancheta provides First rate service! Very professional, friendly and super responsive. I wouldn’t trust anyplace else…the service is Stellar! Very professional, friendly and super responsive. I wouldn’t trust anyplace else…the service is Stellar! More

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Always a good job everyone is so nice. Tre Preston was amazing. Very pleasant and got my car done in record time Tre Preston was amazing. Very pleasant and got my car done in record time More

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Michael Montenaro was the best as a salesman and being human. The dealership was great human. The dealership was great More

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I have always received great attention when taking my car in for its service and Marcus and his staff have gone out of their way to make sure I get the service I've needed, especially when I have had to stop in for its service and Marcus and his staff have gone out of their way to make sure I get the service I've needed, especially when I have had to stop by at the last minute for a quick road check before hitting the interstate. More

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Fantastic service and help by Marcus Ancheta. He helped me complete services on my car that I struggled to get done with others. He got me in and out in timely fashion including additional fixes He helped me complete services on my car that I struggled to get done with others. He got me in and out in timely fashion including additional fixes I asked for. Great guy. Will definitely be coming back and working with Werner Hyndai specifically because of him. Thanks for all the help and support for my car Marcus! More

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