Marco Cabrera | Page 31

Excellent service Friendly and helpful staff. My son and I were looking around for a car to lease and we ended up bringing home a Honda 2015 Accord that very same day. Friendly and helpful staff. My son and I were looking around for a car to lease and we ended up bringing home a Honda 2015 Accord that very same day. Thanks to the friendly, accommodating and helpful staff who made it possible. Excellent service. In future, we will recommend the dealership to our friends and families. More

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This place has experienced a change I have purchased 12 cars from this place mainly because of a salesman that I really liked named alwyn. Outside of alwyn, I can honestly the buying exp I have purchased 12 cars from this place mainly because of a salesman that I really liked named alwyn. Outside of alwyn, I can honestly the buying experience has been less than par. However, today I decided to give them one last shot and I am glad I did. Julio, Marco, manny and Fred were tremendous. More

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Smooth transaction; helpful, professional staff I am a first time new car buyer; a colleague of mine recommended to go to Garden State Honda in Clifton, on Rt 3W. I was happy to have a recommendati I am a first time new car buyer; a colleague of mine recommended to go to Garden State Honda in Clifton, on Rt 3W. I was happy to have a recommendation, because as a first time new car buyer, well, you know NJ car dealers, they just don't have a good reputation overall... The first contract was with Rosie, very pleasant and helpful, I set up an appointment for Saturday morning. On that morning we were greeted by our energetic salesman David Garcia. I asked David all I wanted to know about the Honda Accord, and I got quick and clear answers about both models we looked at. David was friendly, respectful and knowledgeable. I appreciated his follow up calls to some questions I had during the process. On a couple of things David wanted to consult with his manager, Johan. I met Johan that morning also (and later at their other location in Passaic). Fine gentleman, Johan. I wanted to take a test drive and that was quickly arranged on the spot. I told David I was going to go Subaru next, as the Accord and the Legacy were my two choices. There was no pouting or pressuring salesman here, we were helped very professionally and went on our way to the Subaru dealer. We could have gone to another Honda dealership but we were very content with this dealership and sales staff. The end of the story: we found our way back and bought an Accord Sport from David. The dealership was busy when we came back (it was a Saturday afternoon!). Another salesman, Marco, helped finish the paperwork with us so we would not have to wait and so that David did not have to rush the customers he was with. The financial side of the transaction was handled by Fred in an efficient and gentlemanly manner. We were offered some options and warranties which we declined, totally without pressure. Because I had opted for several non-standard accessories, I had to take the car to their service center on 225 River Dr in Passaic. I had made an appointment with Al. I went there the next Saturday. This is a busy place, but I did not have to wait long before the car was taken by the valet. I was not in a rush as I had a ride home, but I did get a fresh bagel and a cup of coffee before my ride showed up. Several people were waiting in the service waiting area and using the dealer's computers, while others had brought their own (free wifi) . The service area has comfortable chairs as well as small tables where you could read a paper or work on your laptop. While at home I had another question so I called Al, got him on the phone and was helped again in a friendly and professional manner. A bit later I got a call the car was ready. I picked up the car and paperwork, and I was out the door. Without pressure and hassles, each phase of my transaction was a good and pleasant experience! More

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Great experience! I had a great experience at Garden State Honda. Marco Cabrera was welcoming and friendly to my family and I. He was patient and eager to find me the b I had a great experience at Garden State Honda. Marco Cabrera was welcoming and friendly to my family and I. He was patient and eager to find me the best deal. He listened and understood my concerns and situation. I came in thinking of financing a used car, but with Mr. Cabrera's assistance, I was able to lease a new 2014 Civic (at an affordable monthly payment!). All the staff was friendly. I am very appreciative for the service I received. I would definitely recommend this dealership! More

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