Manolo Santos | Page 25
Sales Manager
Ferman MINI of Tampa Bay
31320 US Highway 19 N
Palm Harbor, FL 34684
Soccer, Family, and MINIS !
Read moreDealership Experience
11 yrs, 3 mos
Industry Experience
11 yrs, 3 mos
Specialties & Trainings
Achievements in motoring 2018, 2019 and 2020
269 Reviews
Write a Review269 Reviews of Manolo Santos
January 11, 2020
PH Mini is awesome!! Such great service they are The best! The service department is always so helpful and knowledgeable thank you for being so awesome! ❤️ best! The service department is always so helpful and knowledgeable thank you for being so awesome! ❤️ More
Other Employees Tagged: Courtney Deason, Marc Youngsma
January 11, 2020
Sales associate and manager very respectful and helpful Sales associate and manager very respectful and helpful dealership organized and Accommodating only disappointment was the delivery of our new mini Sales associate and manager very respectful and helpful dealership organized and Accommodating only disappointment was the delivery of our new mini the new car experience was not handled well in saying that we are very happy with the purchase More
Other Employees Tagged: Jamie Annese, Cesar Tereso, Chellcey Vecchio
December 28, 2019
Extraordinary The best experiences are genuine. My advisor Chellcey was extremely knowledgeable and answered all of my questions. More importantly, she was so passi The best experiences are genuine. My advisor Chellcey was extremely knowledgeable and answered all of my questions. More importantly, she was so passionate (she herself drives a Mini) that it made my decision that much easier. Further, from start to finance the entire process was convenient. I was in and out and thus had the rest of the sunny day to enjoy my new ride! The delivery was my favorite part. More
Other Employees Tagged: Aaron Cox, Chellcey Vecchio
December 23, 2019
Had a good experience with Ferman Everyone at the Mini dealership was friendly and easy to work with. Car buying is always a nerve racking experience but everyone at mini made the expe Everyone at the Mini dealership was friendly and easy to work with. Car buying is always a nerve racking experience but everyone at mini made the experience very easy. We felt we got a fair deal. More
Other Employees Tagged: AJ Bonnett-Clarke, Chellcey Vecchio
December 02, 2019
Excellence Ferman Mini staff and management went above and beyond to ensure all our needs were met. The sales staff came in on their day off to meet with us and Ferman Mini staff and management went above and beyond to ensure all our needs were met. The sales staff came in on their day off to meet with us and stayed way past closing time to make sure we were happy. I am a repeat customer and will be in the future. More
Other Employees Tagged: Michael Stanton , Jared Gooch, Chellcey Vecchio
November 30, 2019
2019 Oxford edition Mini Cooper It was a pleasure working with this dealership. They made everything simple for my first time buying a car. Quick and friendly with no problems or err It was a pleasure working with this dealership. They made everything simple for my first time buying a car. Quick and friendly with no problems or errors More
Other Employees Tagged: Joe Cleaver , Chellcey Vecchio
November 25, 2019
Great mini and a great experience Chellcey and Manolo made leasing my new mini a breeze, and the Finance Manager, Aaron, was great. I will definitely be back to lease my next one. Chellcey and Manolo made leasing my new mini a breeze, and the Finance Manager, Aaron, was great. I will definitely be back to lease my next one. More
Other Employees Tagged: Aaron Cox, Chellcey Vecchio
November 19, 2019
Very pleasant, convenient and fast transaction Other than the fact that I love the Mini brand, Chellcey and Mr. Santos made me love Mini even more. They gave me a deal that I can realistically affo Other than the fact that I love the Mini brand, Chellcey and Mr. Santos made me love Mini even more. They gave me a deal that I can realistically afford and they are pleasant to work with. They are wonderful and trustworthy to make business with. I was in and out in no time driving my new car. Thank you guys and certainly not going to be my last buy at your dealership. More
Other Employees Tagged: Aaron Cox, Chellcey Vecchio, Gene Caballes
November 16, 2019
Amazing... EVERYTHING I brought my 2009 mini in for service... and it was in pretty rough condition. The vanos system was shot, it was leaking oil, brake pads were needing I brought my 2009 mini in for service... and it was in pretty rough condition. The vanos system was shot, it was leaking oil, brake pads were needing replacing... the works! So instead of pushing me to repair an obviously struggling car- Courtney with the service department suggested trading it in for a newer model. She didn’t have to- it’s her department to FIX them- not sell new ones. But she over heard me mention that I owed $5,000 on the car still and it was going to be $3,000 to repair it. So she directed me to Derek, who was an absolute charm. He listened to what I had to say- didn’t pressure me at all, was very welcoming and accommodating. I told him I hated the minis with the silver gas caps (worst design EVER) but I didn’t need an absolutely BRAND NEW car- as I’ve had the 2009 for 2 years and didn’t mind that it was 10 years old. So he found me THE PERFECT car- and after I fell in love with it. I was taken over to a gentleman named Joe Cleaver to flesh out the finances. He worked diligently and patiently- he even helped work out a deal that I could afford without emptying my bank! He was just as amazing as the rest of the team and I felt like I was in good hands. Never once did I feel like I was given the run-around, or promised things that weren’t delivered. Even days after coming home with my new car- they remained in touch. Asking how I enjoyed the new car- even being so kind and friendly enough to ask how much better it was than my old car! They’re so personable and wonderful. I couldn’t have dreamed of a better experience!! More
Other Employees Tagged: Joe Cleaver , Derek Cicala , Courtney Deason
July 21, 2019
Best Experience Ever!!!!!!! The team is Wonderful at Mini of Tampa!! I have purchased a lot of cars in the last 20 years and this has been the best experience by far for me! I am The team is Wonderful at Mini of Tampa!! I have purchased a lot of cars in the last 20 years and this has been the best experience by far for me! I am over the moon happy and will recommend them to everyone! They are very knowledgeable and are not pushy at all! I am a Ferman customer, no family member for life! We purchased our Mini with Sara and she was amazing! She is a great sales person! She listened to my needs, answered all of my questions and found the perfect car for me! She is very relatable and friendly! If you are in the market for a new vehicle I highly recommend this team. They provide you with VIP service all the way! More
Other Employees Tagged: Sara Voorheis, Joe Cleaver , Manolo Santos