Manny Rios Alers
Manny Rios Alers at Audi Brookline
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Manny Rios Alers | Page 2

Audi Brand Specialist

Audi Brookline

308 Boylston St Rt. 9
Brookline, MA 02445

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Manny Rios Alers

July 29, 2023

Dealership Rating
Employee Rating

I shopped five other Audi locations during my search. The level of professionalism, transparency, and customer service from Steven and Manny here was unmatched! They made this irritating process seamless More

by Dmkodra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Fine, Steven Claudio

Aug 02, 2023

Audi Brookline responded

Thank you for the 5-star rating! We're glad to hear that Steven and Manny provided top-notch service during your car shopping experience at Audi Brookline. We appreciate your recommendation and see you again!

June 29, 2023

Dealership Rating
Employee Rating

Very professional knowledgeable polite and efficient! I would recommend Manny to friends. He was able to prepare my Audi quickly More

by michael
Sales Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Audi Brookline responded

Hi Michael! Thank you for the great review. We're pleased to hear that Manny provided professional and efficient service at Audi Brookline. We appreciate your recommendation, and we hope to see you again in the future!

June 27, 2023

Dealership Rating
Employee Rating

Manny and the rest of the team at Audi Brookline were absolutely the best. Professional, timely and very personable. I would highly recommend them to friends and family. I will certainly be back in the f More

by shariekwarila
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tyler Hopkins, Silvio Santos

Jun 28, 2023

Audi Brookline responded

Thank you for the fantastic review of Manny and our team at Audi Brookline. We're thrilled to learn that we delivered professional, timely, and personable service, bringing you the utmost satisfaction. Your recommendation means a lot to us, and we look forward to serving you again in the future! Drive safely!

May 20, 2023

Dealership Rating
Employee Rating

The entire team at Brookline Audi couldn’t have been more helpful. Everyone was so polite and explained patiently everything I needed to know. Kervens went out of his way to keep me updated on the status of More

by Audigirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kervens

May 23, 2023

Audi Brookline responded

Thank you for taking the time to share your experience working with Kervens and Manny at Audi Brookline! We appreciate your 5 stars and look forward to seeing you next time!

May 11, 2023

Dealership Rating
Employee Rating

Audi Brookline helped to make the car buying process more enjoyable and created a seamless transaction for me. More

by Bmiele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2023

Audi Brookline responded

We're delighted that our Audi Brookline could provide you with an enjoyable & seamless car-buying experience! Thank you for sharing your feedback with us and please don't hesitate to reach out if we can be of service again in the future!

May 06, 2023

Dealership Rating
Employee Rating

Tyler the manager there is about as unprofessional as it gets. They tried to offer me about 7 grand less than my car was worth and yell at me and say I was passing up a great offer. He got heated on the pho More

by rsf507
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Tyler Hopkins

May 23, 2023

Audi Brookline responded

Thank you for taking the time to share a review, Josh. With market fluctuations, there can oftentimes be differences of opinion when determining the value of a vehicle. I'm sorry to know we let you down and will use this experience as a learning opportunity. This feedback will be reviewed with our team to ensure future conversations don’t follow a similar path. Please feel free to contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Tim Veiga - General Manager - tveiga@herbchambers.com

May 03, 2023

Dealership Rating
Employee Rating

Was dealing with them trying to buy a new car, things were going ok, response times kind of slow, then they tried to low-ball me on the offer for my car by about $6k. They asked me to get confirmation More

by rsf507
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

December 19, 2022

Dealership Rating
Employee Rating

Sales person extremely knowledgeable about the car we bought and professional. First class, very efficient. More

by StephenJolicoeur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2022

Audi Brookline responded

Thanks for the great review, Stephen! We're happy to hear you enjoyed working with our team here at Audi Brookline and hope to see you again in the future. Take care!

Dec 20, 2022

StephenJolicoeur responded

Enjoyed the buying process at Audi Brookline.

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