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Mandez Jones
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Mandez Jones | Page 2
Sales Representative
Nissan of Torrance
20550 Hawthorne Blvd
Torrance, CA 90503
149 Reviews
Dealership Experience
3 yrs, 7 mos
Industry Experience
20 yrs, 3 mos
Languages Spoken
English
149 Reviews
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149 Reviews of Mandez Jones
August 16, 2023
I was scheduled an appointment for 10am and I got there at 9:55am for my appointment. The sales person that assisted inform me that it would take up to 15 mins to complete my paperwork transfer my lease in at 9:55am for my appointment. The sales person that assisted inform me that it would take up to 15 mins to complete my paperwork transfer my lease into a lease to own. He was unprofessional and had another appointment schedule and I was there waiting for over 4 hrs. I was also giving false information about my gap being able to transfer over to the car I was getting. I would not recommend that salesperson to any one of my friends. More
by KWILLIAMS46
Verified Customer
Helpful 
August 04, 2023
Great atmosphere, warm welcome very helpful associates. I will recommend family and friends to check out Nissan Torrance I will recommend family and friends to check out Nissan Torrance More
by IGPADILLA80
Other Employees Tagged: Jimmy Vasquez
July 20, 2023
Very nice I appreciate everything about everyone I talked with I would recommend Nissan of Torrance to anyone looking to buy a vehicle talked with I would recommend Nissan of Torrance to anyone looking to buy a vehicle More
by SPUTNICK12409
Other Employees Tagged: Jose Enriquez, Miguel Gonzalez, Lily Bandea , Saul Ordonez
June 25, 2023
Richard was fine, But I feel Torrance gives you a hard time on trading in your car then Carson,Gardena or Downtown LA. time on trading in your car then Carson,Gardena or Downtown LA. More
by TANTAN1171
Other Employees Tagged: Richard Burns , Yvonne Castillo
June 23, 2023
I arrived on my appointment but they made me wait 30 minutes to be helped. They told me it would be ready in 2 hours. I called 3 hours later, they told me they found that brakes need to be changed and t minutes to be helped. They told me it would be ready in 2 hours. I called 3 hours later, they told me they found that brakes need to be changed and they were arguing about the price with me. Finally I told them to go ahead and change the brakes and they said it will take another 1.5 hrs. So I waited THREE hours more (6 hours after I dropped off my car) and I called them when they said some parts need to be ordered and it will cost nearly 3 times the price they quoted me at the beginning. So I said forget about it and I’m coming to get my car NOW. They said they have to do a test drive and it’s not ready yet! Super bad communication. Nobody calls you to let you know what’s going on! They had the car for 7 hours for a service that would take usually a couple hours. Bad customer service More
by KHZAMRAHAF
June 13, 2023
Very friendly and fun Had some burgers and hotdogs They helped me get a brand new car. I just need more help with the financial department. I was told they would handle the finance company and I’m g They helped me get a brand new car. I just need more help with the financial department. I was told they would handle the finance company and I’m going back n forth trying to get them to communicate with each other while I juggle two different jobs working everyday More
by NSP33DYOSUNA
June 13, 2023
I had an appointment for 10am, I was told should be done by noon. So we walked around a couple hours and came back. The person helping me told me your car should be ready soon. Then I found out that my car by noon. So we walked around a couple hours and came back. The person helping me told me your car should be ready soon. Then I found out that my car hadn't even been looked at. I told him I need to talk to the manager. He said ok. Then went and sat at in an office so I walked over and said you must be the manager you and I spoke yesterday about how you wanted me back as a regular customer again. He said yes I remember so what's going on? I said I had an appointment at 10 and it is now noon. I was told my car will be ready soon and it hasn't even been looked at. I know I am here for a recall and you are probably skipping me for paying jobs but I don't have a choice I have to come here since it is a recall. He told me of course we aren't skipping your car it's our work flow. I will go look to see what's going on right now. All of a sudden the service rep came back and told me my car will be done in 15 to 20 if I would like a free car wash it will be longer. I told him no I just want my car. Got my car in 10. I guess it wasn't a work flow issue after all. More
by dizneygirl76@gmail.com
Other Employees Tagged: Manny Villegas, Chris Figueredo, David Campos, Richard Burns , Paloma Buenrostro, Yvonne Castillo
June 09, 2023
What A Great experience my service representative was amazing s she was very knowledgeable and made my experience so easy Thano amazing s she was very knowledgeable and made my experience so easy Thano More
by LABMANINLA
Other Employees Tagged: Manny Villegas, Chris Figueredo, David Campos, Richard Burns , Paloma Buenrostro, Yvonne Castillo
May 29, 2023
Service agents are knowledgeable and the office treats you with respect.The facility does try to accommodate and address your issues timely as deemed necessary you with respect.The facility does try to accommodate and address your issues timely as deemed necessary More
by Fox
Other Employees Tagged: Chris Figueredo, David Campos , Emily
May 20, 2023
I show up without an appt. , But it was no problem. They changa my oil and rotate tires . Costumer services been always good. , But it was no problem. They changa my oil and rotate tires . Costumer services been always good. More
by FYMADRIGAL
Other Employees Tagged: Elizabeth Reyes, Miguel Gonzalez, Manny Villegas, Chris Figueredo, David Campos, Richard Burns , Paloma Buenrostro, Yvonne Castillo
