I will recommend others in using this dealership and to
request Malcolm Walker. The dealership along with Mr Walker made my experience a great one.
request Malcolm Walker. The dealership along with Mr Walker made my experience a great one.
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by f1brown
Verified Customer
Verified Customer
Feb 23, 2024 -
Mercedes-Benz of Columbus responded
Thank you for your recommendation, f1brown! We appreciate your trust and are thrilled to hear that your experience with our dealership, particularly with Mr. Malcolm Waller, was a great one. If you or anyone you know has any automotive needs, we look forward to providing the same excellent service. Feel free to reach out if there's anything else we can assist you with.
Earnest was very professional, knowledgeable, and easy to
talk to! Would recommend Earnest, and all Mercedes products!
talk to! Would recommend Earnest, and all Mercedes products!
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by AMYIVEY
Verified Customer
Verified Customer
Jan 25, 2024 -
Mercedes-Benz of Columbus responded
We greatly appreciate your recommendation! It's wonderful to hear about your positive interaction with Earnest and that his professionalism and knowledge gave you a 5-star experience. Thank you for endorsing our team and Mercedes!
No follow up… confusing…internet dept?
sales person? Never heard much from them again… We are in Florida but they thanked me for my visit anyway? Wouldn’t waste my time with this place.
sales person? Never heard much from them again… We are in Florida but they thanked me for my visit anyway? Wouldn’t waste my time with this place.
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by Geo
Dec 29, 2023 -
Mercedes-Benz of Columbus responded
Hello Geo, we are very sorry to hear that you have not enjoyed your experience with us. We'd love to try to take care of you and any of your automotive needs. We are also happy to use your feedback in an effort to improve customer experiences moving forward. Our general manager, Richard, is happy to speak with you if you have a moment and would like to tell us further about your experience.
Great integrity and gollowthruyou are honored to have
such an employee. He is focused on customer service
such an employee. He is focused on customer service
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by RLEWIS808
Verified Customer
Verified Customer
Dec 22, 2023 -
Mercedes-Benz of Columbus responded
Thank you so much for the great review! We are delighted to hear we were able to provide you with such great customer service! Let us know if you need anything else.
Great staff.
Very professional and friendly staff. I would recommend them to anyone looking for a vehicle.
Very professional and friendly staff. I would recommend them to anyone looking for a vehicle.
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by pamela_chitty
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Mercedes-Benz of Columbus responded
Hey Pamela! Thank you so much for the amazing review. It is wonderful to hear that we were able to earn your recommendation and that you had a great experience with us. Please don't hesitate to reach out if you need anything else!
Malcom, was very helpful and knowledgeable from the
start, I advised him of what I was looking for and he made sure I got just that,
start, I advised him of what I was looking for and he made sure I got just that,
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by neasiewarren
Verified Customer
Verified Customer
Nov 13, 2023 -
Mercedes-Benz of Columbus responded
Thank you so much for the positive review!! We are happy to hear Malcom was able to provide a 5-star experience for you. Don't hesitate to reach out if you need anything else!
I had a wonderful experience buying my vehicle from
Mercedes-Benz of Columbus! From beginning to end Dominique Waller did a fantastic job as my salesman. No pressure about anything! And the management
Mercedes-Benz of Columbus! From beginning to end Dominique Waller did a fantastic job as my salesman. No pressure about anything! And the management team did a fantastic job putting a deal together for me. I will definitely be back the next time I buy a vehicle, new or used.
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by trimtech.pro
Verified Customer
Verified Customer
Oct 25, 2023 -
Mercedes-Benz of Columbus responded
Wow, trimtech.pro, what great feedback! We appreciate you taking time to share about your sales experience with Dominique and our management team! We will be sure to pass on your review and please let us know if there is anything else we can do for you. We look forward to working with you again in the future.
This is the 3rd vehicle I’ve bought from Malcolm Waller,
as long as he is as fair with me in the future as he has been so far, I’ll always buy from Malcolm
as long as he is as fair with me in the future as he has been so far, I’ll always buy from Malcolm
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by randy60
Verified Customer
Verified Customer
Oct 02, 2023 -
Mercedes-Benz of Columbus responded
Randy60, we can't THANK YOU enough for your LOYALTY and for sharing about Malcolm! He is a true asset to our team and we appreciate you providing feedback about your experience. Please let us know if there is anything else we can do for you. We look forward to assisting you again!
Everything went well and fast.
The knowledge of the entire staff was exceptional and made the decision making a simple process.
The knowledge of the entire staff was exceptional and made the decision making a simple process.
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by colemajo2003
Verified Customer
Verified Customer
Mar 27, 2023 -
Mercedes-Benz of Columbus responded
We appreciate your feedback, colemajo2003! Please let us know if there is anything else we can do for you! We look forward to working with you again in the future!
My experience was excellent from start to finish during
the whole purchasing process. My wife and I are very satisfied with how Mr. Waller handled every thing from the first time we entered the parking lot
the whole purchasing process. My wife and I are very satisfied with how Mr. Waller handled every thing from the first time we entered the parking lot to picking up our new vehicle.
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by hvick1981
Verified Customer
Verified Customer
Feb 15, 2023 -
Mercedes-Benz of Columbus responded
Hvick1981, we appreciate you taking the time to share about your sales experience with Malcolm! We are delighted to hear your feedback and wish you many happy miles in your new Mercedes-Benz!