Macey Oates
Macey Oates at Lou Fusz Mazda
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Macey Oates | Page 12

Service Writer

Lou Fusz Mazda

925 North Lindbergh Blvd.
Saint Louis, MO 63141

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4.6
136 Reviews
4.6

136 Reviews

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136 Reviews of Macey Oates

August 05, 2023

Dealership Rating
Employee Rating

They were very courteous and efficient. They were very helpful when I had questions that I asked. More

by Sorbellowillia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

August 02, 2023

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Employee Rating

Service was friendly and communicative. I love receiving the video walkthrough. Macey was very transparent about the initial discrepancy of the quote and I appreciate being given a loaner c More

by Amy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 04, 2023

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 01, 2023

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Employee Rating

Lou Fusz has been my go to dealership for many years. The service is beyond wonderful and the staff is very professional and helpful. Of course, their vehicles are great, also. I will only go to Lou Fu More

by PRICH1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Ingrassia

Aug 04, 2023

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

Aug 04, 2023

PRICH1951 responded

I will see you in the future for all my automotive needs!

July 26, 2023

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Employee Rating

Nice people, quick service and the loaner car was also good! Thanks for the service! More

by CHINMAYK2015
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 31, 2023

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

July 26, 2023

Dealership Rating
Employee Rating

Macy was helpful, and Sean was fantastic in pitching in to help. I will return! More

by gaynelle.evans
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

July 21, 2023

Dealership Rating
Employee Rating

Fast and prompt service personnel - with appointment I was in and out in 45 minutes. The team went the extra mile to accommodate me because I am handdicapped. More

by FRITOS4141
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 19, 2023

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Employee Rating

Best dealership around hands down! Great customer service, great waiting area, and extremely knowledgeable staff that is honest and helpful!! More

by Sarah
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moe Daoud

Jul 21, 2023

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

July 11, 2023

Dealership Rating
Employee Rating

Vaccum is not done. Apart from that every thing was good. Inside the car is not properly clean More

by gummulaanusha1326
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 12, 2023

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

June 29, 2023

Dealership Rating
Employee Rating

Had a bolt in my tire. They got me in and out in a decent amount of time. Greatly appreciated! I was leaving to drive out of town the next day. More

by pufnstuf666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2023

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

June 27, 2023

Dealership Rating
Employee Rating

Kind,helpful, really enjoy the video and showing what it needs.and the kindness of it More

by cmpunk589
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

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