Lynn Yoder | Page 8

The 2008 Cadillac DTS had some problems which were satisfactorily resolved by the names indicated. Service was timely and effective. A loaner was delivered when the auto was picked up at our home. Com satisfactorily resolved by the names indicated. Service was timely and effective. A loaner was delivered when the auto was picked up at our home. Completely satisfied. Steve & Gail Ogurcak Lebanon, Pa. More

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Marc by far gave me my best experiance yet in car buying! He went above and beyond what I have ever experianced.The car is a 2008 xxx and we love it.The Kelly dealership is 2nd to none. I would highly recomm He went above and beyond what I have ever experianced.The car is a 2008 xxx and we love it.The Kelly dealership is 2nd to none. I would highly recommend this dealership to everyone I know.The service dept had the car ready for pick-up on time as they promised. Even the owner was involved and addressed my wife and I on a first name basis. Guy's keep up the great work and I will be back again!! Thanks, John More

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Wow, in todays world it is hard to believe a buisness remembers customer service is important and really does matter. Kelly Cadillac is extremly friendly and attentive to the customer. I had an excelle remembers customer service is important and really does matter. Kelly Cadillac is extremly friendly and attentive to the customer. I had an excellent experience at this dealership and would highly recomend Kelly Cadillac. More

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I have been having my 2006 Cadillac DTS serviced at Kelly Cadillac Saab since it was new. They have always been courteous and helpful starting with their assistance to my son who purchased the car for us fro Cadillac Saab since it was new. They have always been courteous and helpful starting with their assistance to my son who purchased the car for us from Houston, TX. Recently I had a problem with the tire pressure monitoring system. Craig realized that there was and upgrade and offered to install it as a Good Will effort since I had just gone over the warranty mileage. Everyone, and especially Craig, make you feel like one of the family from the bagels and coffee in the waiting room to their warm greeting and concern for your time. And they are technically savvy. Although my warranty has run out, I will probably continue making the long drive to Kelly Cadillac Saab to continue to experience this superior service. More

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They explained the procedures thoroughly and completed them in a timely fashion. My car always comes back clean, smelling fresh and the work is done right the first time. I feel as if they really care th them in a timely fashion. My car always comes back clean, smelling fresh and the work is done right the first time. I feel as if they really care that my car is operating in top form. They do a great job of always making me feel welcome at the dealership. More

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comes to my place of work and picks up my car, calls me when the car is ready to review the service perfomed and bill then delivers my car back to my place of work. Truly an awesome experience. Worth eve when the car is ready to review the service perfomed and bill then delivers my car back to my place of work. Truly an awesome experience. Worth every penny. Could have more "loaner" cars available if I would like to use that service for short notice service when that comes up. More

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We have always had great service at Kelly Cadillac Saab from our first test drive, to buying our first Saab and service. Everything has been great and the employees are all friendly and great to work wit from our first test drive, to buying our first Saab and service. Everything has been great and the employees are all friendly and great to work with. I would definitely buy future cars from Kelly Cadillac Saab. More

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