Dealership Experience
9 yrs, 5 mos
Industry Experience
13 yrs, 10 mos
Specialties & Trainings
Trucks and SUVs
281 Reviews
Write a Review281 Reviews of Luis Santos
December 21, 2020
A great location and a great experience walking in right from the start. Terrific and friendly service. I’ll be sending more business this way! from the start. Terrific and friendly service. I’ll be sending more business this way! More
Other Employees Tagged: David Ruiz , Gabriel
October 01, 2020
Luis was amazing explaining the process. He paid attention to detail and what my needs were. My 2nd vehicle purchase with them. Ask for Luis! attention to detail and what my needs were. My 2nd vehicle purchase with them. Ask for Luis! More
Other Employees Tagged: Scott Henderson , Walter Parker Jr.
September 06, 2020
DJ was such a cool guy and santos as well great customer service very patient and understanding 👍🏻. The only thing that really upset me was a week ago today i noticed two rock chips on the front windshiel service very patient and understanding 👍🏻. The only thing that really upset me was a week ago today i noticed two rock chips on the front windshield glass... my rav4 hasn’t been on the highway at all it’s been park in my driveway and literally only been driven to get groceries which is really not even a far drive. I hope they can do something about it, because there’s no way those two chips could of happened by just being parked in my drive way... you can’t see it from the outside only from the inside they are tiny but they could run off. More
Other Employees Tagged: David "DJ" Jones
August 17, 2020
Ivan was super friendly and he helped me get the perfect car for me! Ask for Ivan if you plan on visiting cowboy toyota! Highly recommended! car for me! Ask for Ivan if you plan on visiting cowboy toyota! Highly recommended! More
Other Employees Tagged: Liane Mann, Scott Henderson, Octavio Mendoza, Roger Lopez, Luis Garcia, Ivan Williams , David "DJ" Jones, Leo Mateos, Walter Parker Jr.
August 07, 2020
Shelley is an excellent service advisor I have worked with Shelley for several years and she is the best. Follows up with great care. She knows each process and can explain it in "laymen's I have worked with Shelley for several years and she is the best. Follows up with great care. She knows each process and can explain it in "laymen's terms". I think highly of her and trust her. More
April 30, 2020
Great energy and a hard worker!Answered all my questions Great energy and a hard worker! Answered all my questions and made the car buying process easy. Great guy, genuine and easy going. I’ll be back! Great energy and a hard worker! Answered all my questions and made the car buying process easy. Great guy, genuine and easy going. I’ll be back! More
Other Employees Tagged: Ivan Williams
April 21, 2020
Tanks to Cowboy Toyota, we are very satisfied with our new vehicle, great service during the process, thank you Luis Santos for your excellent service.no new vehicle, great service during the process, thank you Luis Santos for your excellent service.no More
March 03, 2020
Too easy!!! Cowboy Toyota always working hard to make it easy for me!!! I would like to thank you all from the first stop which is sales all the way to getting my Cowboy Toyota always working hard to make it easy for me!!! I would like to thank you all from the first stop which is sales all the way to getting my car service. The building is always clean and the lounge area is very comfortable too. Keep up the AWESOME job!! #COWBOYTOYOTASTRONG More
January 04, 2020
I recently purchased a vehicle through Luis. It was exactly how it was advertised. Luis was on time for my appointment, the vehicle was presented as advertised. Luis was very professional, quick, tho exactly how it was advertised. Luis was on time for my appointment, the vehicle was presented as advertised. Luis was very professional, quick, thorough. I was in and out within an hour. I will definitely contact Luis again when I need a vehicle. More