Luis Rojas | Page 9
Sales Manager
Diamond Chevrolet of San Bernardino
909 W 21st Street
San Bernardino, CA 92405
93 Reviews
Write a Review93 Reviews of Luis Rojas
July 15, 2023
Jonathan was superb was from our initial contact to us driving off the lot in our new pickup. He wouldn't give up until we could make a deal. Honest, open and very professional... exactly what you want, n driving off the lot in our new pickup. He wouldn't give up until we could make a deal. Honest, open and very professional... exactly what you want, not only in a car salesman but a person. He's the prototype and Diamond would do well to clone him. We drove across three counties and back for our pickup and I'm certain it only came together because of Jonathan. Bravo! More
Other Employees Tagged: Jonathan DeSimoni , Norman Bustamante
July 15, 2023
Everyone is amazing and very professional. I keep bringing my vehicles there for service and I just bought a new trailblazer. I keep bringing my vehicles there for service and I just bought a new trailblazer. More
Other Employees Tagged: Nathan Cooke , Norman Bustamante, Elizabeth Ornelas from sales
July 11, 2023
IT WAS A BEAUTIFUL DAY TO BUY A CAR & WE SAW THE CAR Y MOTHER WATED PURCHASE ONLINE AND IT WAS AVAILABLE FOR PURCHASE. THE STAFF WAS FRIENDLY & HELPFUL TO MY MOTHER & I MOTHER WATED PURCHASE ONLINE AND IT WAS AVAILABLE FOR PURCHASE. THE STAFF WAS FRIENDLY & HELPFUL TO MY MOTHER & I More
Other Employees Tagged: Jonathan DeSimoni
July 11, 2023
Griselda was very helpful in the information she gave me as well as helping me set up my trailblazer. She also came in for the win when my phone died and I needed a phone charger as well as helping me set up my trailblazer. She also came in for the win when my phone died and I needed a phone charger More
Other Employees Tagged: Norman Bustamante, Griselda
July 03, 2023
On 6/30/23 I went to Diamond Chevy to purchase a 2018 Chevy Volt listed online for $15,987. Upon getting there it was brought to my attention the actual price of the vehicle was $5299 higher due to deale Chevy Volt listed online for $15,987. Upon getting there it was brought to my attention the actual price of the vehicle was $5299 higher due to dealer add ins. After working with T (salesman name redacted because this isn’t his fault) we were able to work a deal in which they reduced the dealer add ons (which everyone knows is just an attempt to charge more money for things no one needs and things that are with half of what they charge) On Friday night they offered me a deal that was lower than acceptable to me. On Saturday 7/1/23 I was invited back to the dealership after T explained to me they wanted to make a deal. They upped their offer a very small amount, and this still was not acceptable to me and I worked with the desk manager. We could not come to an agreement. The finally on Sunday 7/2/23 I messaged T saying my family wanted to accept the deal, and he told me to come in and send my license and insurance. Then he sent me a finance application. After I provided him with all of my information he proceeds to text me that the deal is off. They no longer wish to proceed with the deal. And that his used car manager Munir Younis decided in 12 hours that the deal no longer meets his needs even after his salesperson has agreed to it. So I want all customers the see this review to know that this dealership over charges for accessories that aren’t needed. Their online advertised prices are fake because they are simply designed to get you in the door when they then show you all of the dealer added accessories that allow them in to make an absurd amount of money over what they cost. Then once a deal is made they will pull out no matter what’s agreed to if they don’t get the exact deal they want. Please avoid this dealership at all costs! They don’t value your time nor to the honor deals that they structure themselves! More
Other Employees Tagged: Sam Oceguera, Jason Johnson, Timothy Kubo , Vinnie Maraj, Munir Younis
July 03, 2023
The entire Team at Diamond Chevrolet of San Bernardino are awesome , very attentive and helpful! are awesome , very attentive and helpful! More
Other Employees Tagged: Sam Oceguera, Timothy Kubo
July 02, 2023
Great service, fast friendly advisor, so knowledgeable. I will be back for all my service needs. I will be back for all my service needs. More
Other Employees Tagged: Sam Oceguera, Jason Johnson, Nathan Cooke, Karl Bomar , Norman Bustamante, Vinnie Maraj, Munir Younis