Luis Pinto | Page 29

Ghibli Purchase Our experience was was lovely, the communication was direct and overall a great car buying experience. Everyone was friendly and outgoing, we did not Our experience was was lovely, the communication was direct and overall a great car buying experience. Everyone was friendly and outgoing, we did not feel pressured into purchasing a car, it felt more like an educational experience that concluded with driving a new car home. Each employee we interacted with had passion for the product they represented. We look forward to the next car buying experience at this dealership. More

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Used BMW purchase Friendly and knowledgable staff made this experience very easy. Special regards to Frank. Also Luis made numbers easy and tried to give the best rate Friendly and knowledgable staff made this experience very easy. Special regards to Frank. Also Luis made numbers easy and tried to give the best rate available. Would recommend highly. More

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great team to work with. great experience.. I would recommend anybody looking for a new or used car to purchase to drop by the dealership. to work with. great experience.. I would recommend anybody looking for a new or used car to purchase to drop by the dealership. More

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GREAT jOB!! James Bob, I truly and thoroughly enjoyed everything about, and related to my recnet purchase of a new Maseratti !!! James was the the ultimate James Bob, I truly and thoroughly enjoyed everything about, and related to my recnet purchase of a new Maseratti !!! James was the the ultimate in slaesmanship for a variety of reasons including: - listening to ensure I got what I wanted and for the price point I wanted. - understanding the emotional part of me giving my Vette to you ( I loved that car buit with my current situation (parkinson;s disease) I simply had to go in another direction.But it had it be special. - fair trade in value for my Vette - thanks to Bob for truly listening and moving in a positive direction. This was a key to me doing business with with you and your team - already happy with the service - already cleaned my car after significant rainfall over the last few weeks - and lastly, for the the screening tickets for the Bond movie!! . In conclusion, I have also shown you my satisfaction by haivng my two closest friends come in to look at your cars. They were were impressed with your cars and your professionalism!! Raye Futerfas Henry David Thanks again!! Jihn Van Assen 908-208-9652 elpjva@aol.com More

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Great Customer Service I went to just view some cars and Frank G without hesitation was very knowledgeable and friendly. I purchased a 2015 Maserati Ghibli in July 2015 and I went to just view some cars and Frank G without hesitation was very knowledgeable and friendly. I purchased a 2015 Maserati Ghibli in July 2015 and til this day Frank still provides quality customer service. He is highly recommended as a salesman at this dealership. Anytime I didn't know about the car, I was able to call him and he was able to troubleshoot. More

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Phenomenal Service Bought car ( as is ) 3 days later dead battery dealer paid a out of state mechanic to replace battery and send to Charlotte. Four days later once agai Bought car ( as is ) 3 days later dead battery dealer paid a out of state mechanic to replace battery and send to Charlotte. Four days later once again a dead battery, dealer sent two men in a car to pick mine up and drive back, after 4 days of extensive investigation found short that was draining battery every few days,that is not all they then sent same 2 guys back with my car. By the way i live in Hilton Head SC 512 miles round trip x2 and that is about 14 hours drive time. ( once again i bought as is------- That is what i call Phenomenal Service. I will buy their again and suggest you do the same. P.S. The service manager Marcel and the decision maker Donnie were fantastic Dennis Hilton Head Island SC--------2010 Maserati Granturismo More

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Sales Process I bought a used vehicle from this dealership on 08/14/15. The salesperson was totally incompetent. He gave no demonstration of the cars operating feat I bought a used vehicle from this dealership on 08/14/15. The salesperson was totally incompetent. He gave no demonstration of the cars operating features either before or after the sale. His delivery process was to change the tags and hand me the keys. The salesperson Rob Lorello still has not contacted me to even say thanks or see if I have any concerns. It was completely strange that after I made an offer on the car he did not even consult with a manager instead he let me leave. I called the manager back about one hour later and he accepted my offer. It also took 1 1/2 hours to get the paperwork ready through the business office after I returned to take delivery of the car and I paid cash which took very little time or effort. I cringe to think this salesperson actually was paid for selling me a car-----ha ha!!! I definitely would not recommend this dealership. More

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