Luis Martinez | Page 17

William made purchasing my very first car memorable and very easy. He was down to earth, lively, funny, and extremely helpful. My friend liked him so much that she even formed a crush on him. He was well v very easy. He was down to earth, lively, funny, and extremely helpful. My friend liked him so much that she even formed a crush on him. He was well versed in the knowledge of the car, he talked about the specs of the car as if it was his own which I greatly appreciated. It would have been nice to finish up the deal with him since he was great, but I must say Luis did a fantastic job of helping us pick up where we had left off. It was also an opportunity to see how nice the overall staff was instead of just our personal dealer. I did appreciate William's efforts to get us where we wanted to be at in terms of price as he referred us to his manager which is one thing Luis lacked. When I asked Luis for the paper that Francisco Montanez filled out the night before he made little effort to find it and his discrepancies in paperwork from what we had established the night before really put me off to coming back since I felt that my paperwork shouldn't have been lost nor dismissed the way it was by Luis. Regardless of this hiccup, Luis was extremely pleasant to work with he just needs to keep in mind that if one dealer tells a customer one thing you should at least properly acknowledge it with all the correct paperwork. I don't have any advice for William, he was exceptionally great. One more thing, I really liked receiving a call from William the day after asking about my satisfaction with the purchase and congratulating me on it. I thought it was an extremely thoughtful thing to do and I really felt taken care of since I felt he actually cared about how I liked the car after having it for a day. I think both Luis and William excelled in this department as they both made sure to genuinely congratulate me and share in the excitement of my new purchase which helped make me even more excited. It was nice to hear it personally from Luis and then after actually having my vehicle from William. That was the most pleasant surprise. I wish more people would call to see if their products were good purchases it was nice. More

Helpful 0

Report | Print

I went to Ventura Toyota to trade in my car after having dealt with a less than pleasant experience at a different Toyota dealership. I was so happy with the service I received, Luis was so friendly, profes dealt with a less than pleasant experience at a different Toyota dealership. I was so happy with the service I received, Luis was so friendly, professional, very personable and not at all pushy. I have never had a better experience purchasing a car and am so happy I went to Ventura Toyota. I would definitely recommend this dealership to all of my friends and family. More

Helpful 0

Report | Print

Luis was very helpful, informative and respectful. He made us feel comfortable and was not pushy in any way. He and his manager Jaime helped us get a great deal in only a couple of hours. It was an overa made us feel comfortable and was not pushy in any way. He and his manager Jaime helped us get a great deal in only a couple of hours. It was an overall great experience. More

Helpful 0

Report | Print

This was my first time purchasing a vehicle. I was given a lot of information on what would best fit my needs in a vehicle. The Sales Consultant was willing to negotiate a price that I would be able to affo a lot of information on what would best fit my needs in a vehicle. The Sales Consultant was willing to negotiate a price that I would be able to afford. I was able to purchase a vehicle that I felt comfortable with because it didn’t coast me an amount out of my price range. Overall my experience with this dealer was great. I left the dealer with a vehicle I really liked and a great deal on the price. More

Helpful 0

Report | Print

The whole experience was absolutely amazing! Everyone was patient and informative. We didn't feel pressured. We weren't planning on buying a car today, but we couldn't pass up the service or the deal. was patient and informative. We didn't feel pressured. We weren't planning on buying a car today, but we couldn't pass up the service or the deal. We walked out with a better deal than we'd even hoped for. Make sure you go to Luis Martinez. I can't say enough about him. He helped us figure out not only what we needed, but also what we didn't need. It was as good as a friend by our side every step of the way. One of our friends recommended him, and boy are we happy we went to him. Don't bother shopping around at other dealerships. Go to the best one, Ventura Toyota. You'll be putting yourself in good hands. More

Helpful 0

Report | Print

I couldn't have asked for a better experience. As a first I couldn't have asked for a better experience. As a first time buyer of a new car, these guys made my experience so simple and stress free. I got EXA I couldn't have asked for a better experience. As a first time buyer of a new car, these guys made my experience so simple and stress free. I got EXACTLY what I wanted, at the price I wanted. A+ professionalism! More

Helpful 0

Report | Print

Luis is wonderful..... the absolute best salesman I have ever worked with. A true gentleman. I would definitely refer him to friends and family looking for a new car. ever worked with. A true gentleman. I would definitely refer him to friends and family looking for a new car. More

Helpful 0

Report | Print

Luis Martinez was the absolute BEST to work with! He kept the process both fun and enjoyable from start to finish. Luis answered all of our questions and even helped us set up our Entune and Bluetooth before the process both fun and enjoyable from start to finish. Luis answered all of our questions and even helped us set up our Entune and Bluetooth before sending us on our way. I hate buying new cars but Luis made it easy. We would definitely recommend his services and Ventura Toyota to anyone. Thanks for the amazing deal AND amazing service! More

Helpful 0

Report | Print

My experience at Ventura Toyota was great! I felt no pressure by the sales team and was treated kindly and with respect. The dealership made a dealer trade to get the exact car that I wanted and did no pressure by the sales team and was treated kindly and with respect. The dealership made a dealer trade to get the exact car that I wanted and did not try to persuade me to buy a car that was on the lot. Luis was amazing to work with and was knowledgeable about the product. As a first time buyer, I was very pleased with the experience I had and would recommend Ventura toyota to interested buyers!! More

Helpful 0

Report | Print

A huge thank you to the crew at Ventura Toyota. Luis A huge thank you to the crew at Ventura Toyota. Luis Martinez is exactly the kind of salesman I was hoping to encounter when I walked on the lot. A huge thank you to the crew at Ventura Toyota. Luis Martinez is exactly the kind of salesman I was hoping to encounter when I walked on the lot. He was warm and friendly and, most importantly, he listened to what I was looking for and let me take my time. I never felt pressured and whenever I had a question, he had the answer. Jaime Torres, the Sales Manager, was friendly and professional the whole way through. Again, I never felt rushed or pressured and he was very thorough in terms of laying out all of my options. Simon Cornejo, the gentleman in charge of finance, was friendly and efficient. It was a good experience all the way through and, most importantly, I found exactly what I was looking for! Thank you guys! More

Helpful 0

Report | Print