Luis Hernandez | Page 29

When I had gone in, initially I was just trying to sell my vehicle. I was in the market for a new car, but I had intended on purchasing elsewhere. Luis Hernandez was very informative and without making me my vehicle. I was in the market for a new car, but I had intended on purchasing elsewhere. Luis Hernandez was very informative and without making me feel forced or pressured into considering a Mazda, I ultimately walked away with one. Absolutely excellent service! More

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Very polite and knowledgeable. Made the vehicle process enjoyable and a fast process. Would definitely recommend him! enjoyable and a fast process. Would definitely recommend him! More

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Outstanding professionals staff, My our new car was fast and easy minimum of three hours of waiting time. The sales representative was polite and very professional took care of all our needs and easy minimum of three hours of waiting time. The sales representative was polite and very professional took care of all our needs More

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Very genuine, professional, and his expertise will help guide you find your dream car that fits your lifestyle. guide you find your dream car that fits your lifestyle. More

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Great Service to customers…..thank you for your support and Attention. It was easy to buy a car and Attention. It was easy to buy a car More

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Awesome experience! Luis Hernandez is efficient, effective, and knowledgeable. This transaction could not have gone any faster! Will recommend him and dealership to friends and family. Thank you effective, and knowledgeable. This transaction could not have gone any faster! Will recommend him and dealership to friends and family. Thank you, Luis More

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Luis Hernandez is effective, efficient, knowledgeable and very easy to work with. We will recommend him to all our friends and family! Also a great car for a great price. Thank you Luis! very easy to work with. We will recommend him to all our friends and family! Also a great car for a great price. Thank you Luis! More

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Great customer service from start to finish! I’ve bought cars for over 25 years and this was my best experience! I would recommend Luis to anyone interested in buying a car now. cars for over 25 years and this was my best experience! I would recommend Luis to anyone interested in buying a car now. More

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This dealership exceeded my expectations. As soon as I arrived I was greeted by Luis Hernandez. He listened to my needs and wants and brought me out three options one in which I fell in love with immediat arrived I was greeted by Luis Hernandez. He listened to my needs and wants and brought me out three options one in which I fell in love with immediately! I purchased my vehicle here with ease. They are not pushy on sales but very very informative. They made the car buying process very easy! Five star dealership would definitely recommend! More

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I’ve recently purchased at Cx-5 at Sports Mazda and thrilled with my new car. It was by accident that I stopped here after visiting another dealership earlier that day. Although I had no anticipation t thrilled with my new car. It was by accident that I stopped here after visiting another dealership earlier that day. Although I had no anticipation to purchase another Mazda, I was given such a great deal. I met the nicest sales associate, Luis Hernandez, that provided me with such great service, I couldn’t say no. He worked up a great deal with the sales manager and within an hour, the transaction was completed. Even though my purchase was completed with the dealership past its closing time, he filled up my new car and took his time to explain every detail and assisted me with my Mazda app set up. I’ve had countless vehicles and feel experienced when purchasing a vehicle, there are not many people that would provide excellent service as he did. My only negative feedback, and a typical occurrence for any dealership is the financial portion of it. I paid slightly more for various fees, additional down-payment and pressure to purchase gap insurance. Although I understand the risk associated with a possible loss, I didn’t want to purchase this item. But unfortunately, I was reminded at least 3 times on why I needed this and caved in as I do not want to continue haggling. However, I was given the opportunity to remove this gap at a later date, but now the amount is financed throughout the term of the lease. Bottom line, I could have simply continued to say no. Luis did contact me the following morning and I’ve expressed my remorse for the overages and provided options that may provide some relief. I understand that not everything works out perfectly and I am overall happy with my purchase. In a few more months, I will gladly be returning and upgrading our second vehicle with this dealership. More

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