Luis Gutierrez
Luis Gutierrez at Mercedes-Benz of Cutler Bay
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Luis Gutierrez | Page 3

General Manager

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

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5.0
77 Reviews

Dealership Experience

43 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

77 Reviews

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77 Reviews of Luis Gutierrez

February 19, 2021

Dealership Rating
Employee Rating

Fantastic and efficient service at very reasonable rates. They have assembled a terrific team at this dealership that is very easy to get to...only 40 minutes from downtown Miami during rush hour. I couldn' More

by sbeiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Herbert Kanzki *****

Feb 19, 2021

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! We appreciate you taking the time to leave us this outstanding, five-star review! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

January 30, 2021

Dealership Rating
Employee Rating

The dealership and the staff are great, the GM Luis Gutierrez and sales person Laura Delgado were excellent, the best experience i have had in purchasing a vehicle. I recommend them 100 %. More

by Cst2549
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Laura Delgado

Jan 31, 2021

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis, Laura, and the rest of our team, and we look forward to working with you again. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

January 28, 2021

Dealership Rating
Employee Rating

My experience with Kevin was very pleasant, always has my estimate ready in a timely manner. Also very professional and courteous and polite , call me or text me on the status of my vehicle, great communica More

by George.Alonso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 28, 2021

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review, George. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

December 14, 2020

Dealership Rating
Employee Rating

Wow! Beyond my expectations. The dealership was impecable and I felt safe being in the building as to my health and well-being. Laura Delgado was exceptional, along with the man who helped us in the Financin More

by AndreaParra3!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Laura Delgado, Roberto Llanes

Dec 15, 2020

Mercedes-Benz of Cutler Bay responded

It's great to hear, Andrea, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

November 04, 2020

Dealership Rating
Employee Rating

wonderful, excellent as we are always regular customers and we have never had a complaint, thank you for your attention and we will continue with you. More

by ARNERYFUENTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Delgado, Denie Harris, Juanita Rodriguez , Ewer (Ever) Aguiar, Jose Castillo

Nov 04, 2020

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

October 03, 2020

Dealership Rating
Employee Rating

From the moment we walked through the doors, we were treated as family. Extremely attentive. No pushy people. Just truly professional. Would definitely recommend my friends. More

by emlerma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Baster

Oct 04, 2020

Mercedes-Benz of Cutler Bay responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 23, 2020

Dealership Rating
Employee Rating

Great service and attention to detail. The sales person Frank Aguilera was pleasant and knowledgeable and a pleasure to deal with. Will definitely recommend this dealer in the future. More

by Monicapiedrahita04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ewer (Ever) Aguiar, Frank Aguilera

Sep 23, 2020

Mercedes-Benz of Cutler Bay responded

Monica, Thank you so much for your wonderful review! We are thrilled that Frank had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

August 22, 2020

Dealership Rating
Employee Rating

Distance to my closest MB dealer is 6.6 miles from my Distance to my closest MB dealer is 6.6 miles from my house. I chose to travel 27.7 miles to Culter Bay MB because o the personal attention to resolv More

by rudy1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Charlie Rodriguez and Shop Foreman Johnathon

Aug 23, 2020

Mercedes-Benz of Cutler Bay responded

Thank you, Rudy, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

August 11, 2020

Dealership Rating
Employee Rating

I had a really good experience getting my new vehicle. Jean Pierre was great and very helpful through the whole experience. I will definitely recommend this dealership. More

by jaygoldsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jean Pierre (JP) Basagoitia

Aug 12, 2020

Mercedes-Benz of Cutler Bay responded

It's fantastic, Jay, to hear that Pierre provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 09, 2020

Dealership Rating
Employee Rating

Our salesman, Mr. Ira Jones was nothing short of outstanding! Thank you for the excellent service, my friend! MB should give that man a raise! More

by qbano65
Recommend Dealer
Yes

Other Employees Tagged: Hugo Sanchez, Ira Jones

Jul 10, 2020

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that Ira had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

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