Luis Castillo | Page 17

Great service! Luis and Trevor were great and I was in and out quick with a great experience. The dealership was immaculate and they even allowed me to pick a gift u Luis and Trevor were great and I was in and out quick with a great experience. The dealership was immaculate and they even allowed me to pick a gift under the tree! More

by MATTHEW.ROBERTS1977 Verified Customer Verified Customer

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Great Customer service!!! Tony is and all ways has been very knowledgeable about my vehicle. He always want to know how I am doing before we get to the problem about my vehicle Tony is and all ways has been very knowledgeable about my vehicle. He always want to know how I am doing before we get to the problem about my vehicle. This is an example of how customer service should be! Thank Tony More

by Chris-B Verified Customer Verified Customer

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Going back to Honda It's been 7 years since I owned a Honda, but after a recent bad experience with Toyota, I decided to go back to a brand I'd been with for 20 years pre It's been 7 years since I owned a Honda, but after a recent bad experience with Toyota, I decided to go back to a brand I'd been with for 20 years previously. I bought my last Honda at Wolfchase Honda and was impressed enough with them to go back. The sales people were friendly and not overly aggressive about trying to push you into making a sale. They were knowledgeable and listened to what I was looking for (initially a used car), and they found me several that met the criteria I was looking for. I test drove a few, and told them I was just shopping that day... no pressure from them to make a purchase. When I came back the next day, they were again helpful and let me test drive a few cars before I chose the one I liked. The deal making process went much smoother than I anticipated, and I feel like I got a good deal. Mickey Harmon helped me the first day and was very helpful; however, he was tied up with customers when I returned the next day. So instead of making me wait, he enlisted Luis Castillo to assist me. Together they were both great sales people More

by CKENT1024 Verified Customer Verified Customer

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Customer service Best,best..............5 stars for everything!!!!!!!!!!?They treat you like a part of the family they take care about everything excellent work servic Best,best..............5 stars for everything!!!!!!!!!!?They treat you like a part of the family they take care about everything excellent work service thank you for going to to be part of your family More

by DJERESD Verified Customer Verified Customer

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I love my 2019 Passport! I bought a Civic in 2004, traded it for an Accord in 2006, and now I decided that it was time to buy another Honday after putting over 200K miles on m I bought a Civic in 2004, traded it for an Accord in 2006, and now I decided that it was time to buy another Honday after putting over 200K miles on my Accord with no complaints. My husband & I tried other Honda dealerships in Memphis, and Wolfchase Honda gave me just what I wanted! Luis was wonderful, courteous, and knowledgeable, and all the finance team at Wolfchase Honday by far went above & beyond to make sure we were pleased, we got exactly what we wanted, and we are not disappointed. Thanks again for making this car-buying experience absolutely painless! More

by AMYKAT879 Verified Customer Verified Customer

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Getting customer’s consent I love this service center, however, a mixup came about when I only asked for one service and received additional services. The tech shared that she h I love this service center, however, a mixup came about when I only asked for one service and received additional services. The tech shared that she had gotten previous consent from me. After further review, the tech realized that I was not the person she spoke with. Management reviewed the case and realized not my fault. Actually after inconveniencing me, I should have received free service. More

by LORETTACOSBY Verified Customer Verified Customer

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Everyone was great to work with. We went in on a Sunday and everyone was upbeat for the day of the week and how cold it was outside. Cannot say enough about Luis! We went in on a Sunday and everyone was upbeat for the day of the week and how cold it was outside. Cannot say enough about Luis! More

by KENNYWAYNEP Verified Customer Verified Customer

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Awesome Very warm and friendly staff. Excellent attention to customer and their needs. Fast, efficient and they did a great job going every aspect of the car Very warm and friendly staff. Excellent attention to customer and their needs. Fast, efficient and they did a great job going every aspect of the car. More

by ASTEPHENSDEV Verified Customer Verified Customer

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Superb Service When I arrived, I was immediately met by a nice salesperson who not only opened doors for me and treated me like he wanted to do business for me, but When I arrived, I was immediately met by a nice salesperson who not only opened doors for me and treated me like he wanted to do business for me, but he took his time and catered to my needs. That’s a lot due to the fact that I’d been to three other dealerships in East MEMPHIS and the salesmen didn’t even approach me. I’m a thirty seven year old single female that was ready for the buying experience. Mr. Luis Castillo and his team at Wolfchase were excellent. They treated me with the utmost respect while handling business with care. I’d recommend them to anyone! More

by 2kcorbnc Verified Customer Verified Customer

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Great Team consulted with me on budgeted request and continue to assist in car selection and features, while keeping focus on suggestion of clients concerns Team consulted with me on budgeted request and continue to assist in car selection and features, while keeping focus on suggestion of clients concerns about features and leasing terms. More

by JOYCESONLEYBYEST Verified Customer Verified Customer

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