Dealership Experience
3 yrs, 4 mos
Industry Experience
4 yrs, 4 mos
Languages Spoken
English
Spanish
69 Reviews
Write a Review69 Reviews of Luis Camacho
April 16, 2024
This dealership is new with a brand new staff. Everyone seems to go either way to make you feel comfortable and important. The service team is amazing. I would highly recommend them. Everyone seems to go either way to make you feel comfortable and important. The service team is amazing. I would highly recommend them. More
Other Employees Tagged: Isaiah Giddings, Jose Gomez, Chris Lies
April 12, 2024
The new owner has made great strides in improving Mazda Mesquite. Luis is an awesome customer service rep/salesman. He's polite, respectful, patient, smart & professional. He explains/answers all questio Mesquite. Luis is an awesome customer service rep/salesman. He's polite, respectful, patient, smart & professional. He explains/answers all questions. He certainly has gone out of his way many times for me. He responds to texts/phone calls quickly. Mazda dealership better hang on to him! I feel welcome when I'm at the dealership. The service dept. people are respectful & hardworking. More
April 05, 2024
I am not happy with my Mazda CX 50. I bought the vehicle 2 weeks ago; the first week of having it (Mar 25, 2024), all the engine lights came on: brake override system malfunction, in-ve I bought the vehicle 2 weeks ago; the first week of having it (Mar 25, 2024), all the engine lights came on: brake override system malfunction, in-vehicle network malfunction, engine malfunction, keyless entry system malfunction, SAFETY AND SUPPORT SYSTEM PARTIALLY DISABLE. I had pictures and videos of all those signals. Hence, I brought it to the service department, but no time was available to handle my situation. Seems like all the engine lights came on (brakes system, AWD, everything off /disabled) are normal issues to you guys. Were you concerned about customer safety? I scheduled my service (2nd time), and brought the vehicle in; the tech checked and did not find anything and kept stating that because I had my dash cam plugged in, it caused an issue again. All engine lights came on again the second week of having my Mazda CX 50 (week of April 4th). So, I had to return the 3rd time with the same issues, plus all my windows could not roll up. I could not leave my car outside. So, I had to dro off the car there and got a loaner a day later. Nicole at the service department was really helpful that is for sure. My only concern is did the tech do their job over there? Because I kept hearing that my dashcam was part of the issue. I bought a CX 90 - a week after CX 50 with a dashcam plugged in and no issues. I went home and filed a complaint/ opened a case on Mazdausa.com because I could not stand for this. Someone contacted the service department at Metro Mazda Mesquite. After so many times, back and forth, they found out and told me it was not my dashcam issue. It was a rear supply unit that seemed to wiggle loose and disconnected. So, my question is, the tech should have checked everything carefully in the first place, shouldn't they? Or do they just want to check off the list and let the customer drive the vehicle that has already had an issue for two weeks? More
Other Employees Tagged: Armando Hernandez
March 30, 2024
They are amazing! One of the only dealers around that made me feel good about purchasing a new car and never took advantage of me and never required any dealer add ons One of the only dealers around that made me feel good about purchasing a new car and never took advantage of me and never required any dealer add ons. I will always consider doing business with them again. More
Other Employees Tagged: Shawn Boaz
March 25, 2024
My overall experience with this dealership was great. Armando and Luis went above and beyond to make sure I was getting the right vehicle and model. Highly recommended. Armando and Luis went above and beyond to make sure I was getting the right vehicle and model. Highly recommended. More
Other Employees Tagged: Armando Hernandez, Shawn Boaz
March 25, 2024
Amazing dealership. They honored their sale Price and did not put any unnecessary add ons onto the vehicle purchase price. Luis provided excellent customer service and They honored their sale Price and did not put any unnecessary add ons onto the vehicle purchase price. Luis provided excellent customer service and made this by far the best care buying experience I have ever had. Will definitely be back for a future purchase. More
Other Employees Tagged: Shawn Boaz
March 23, 2024
Luis Camacho great job 3inarow metromazdagoodjobwell! !!thatsalligot.thanks.thanksthanksthanksthalnksthankslovemymazdacx50turbo.imsteellearningmyturbo.againthankslouis c.lovelovelovelovemymazda.andthefina !!thatsalligot.thanks.thanksthanksthanksthalnksthankslovemymazdacx50turbo.imsteellearningmyturbo.againthankslouis c.lovelovelovelovemymazda.andthefinaceteamgreat .job. More
Other Employees Tagged: William Schmidt
March 21, 2024
Staff was very friendly and willing to help out. every one was very patient with us. every one was very patient with us. More
Other Employees Tagged: Gabriela Duran, Armando Hernandez, William Schmidt