Luis Allen

Toyota is a good company and helpful dealership. this is annoying you want 15 words. I bought the car what more do you want! this is annoying you want 15 words. I bought the car what more do you want! More

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They always take care of my car! And even find ways to get me coupons to lower the cost. get me coupons to lower the cost. More

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Never buy from Arlington Toyota! Terrible experience, just to take possession of the vehicle took over 3.5 hours. I was able to buy a $120,000 Tesla in about 20 minutes. Picking up the Tesla was a wonder just to take possession of the vehicle took over 3.5 hours. I was able to buy a $120,000 Tesla in about 20 minutes. Picking up the Tesla was a wonderful experience, far from this crap show. They do a HARD upsell on the last step. I had to repeatedly say that we didn't want that. Something that started at $120 a month ended up only being $10 a month. They try to squeeze every dollar out of you. Nothing they said was true. They said that the vehicle would be in in about a week, took three. Said MANY times that you can bring the vehicle back for a refund, not true, you can bring it back for an in store credit but not a refund. They do not own their mistakes. We repeatedly told them that we wanted leather, they forgot to put it on the list and we had to come out of pocket for the leather seats. They said that the seats would be $899, when we went to check out they were $999. AND THE DEALERSHIP WOULD NOT BUDGE ON PRICE. Although we didn't haggle with any of the pricing, we paid sticker and didn't question the original price of the seats. Botton line DON'T BUY FROM Arlington Toyota. They will take advantage of the sellers market. More

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Responsive, reliable, excellent maintenance service. Friendly service, on time, organized Friendly service, on time, organized More

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Lied to about several things! Financing was not as explained. Gift card promised to the referral source but never received Avoid this dealership!! explained. Gift card promised to the referral source but never received Avoid this dealership!! More

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I had a wonderful experience at Arlington Toyota. Great customer service since I buy my car with Luis Allen, my finance person Robert Santiago was beyond amazing. Doing service so far so good as well. customer service since I buy my car with Luis Allen, my finance person Robert Santiago was beyond amazing. Doing service so far so good as well. More

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Luis Allen helped me make my deal all over the phone. Sent me videos of my car, negotiated very well with me, and even delivered my car over an hour away. I got just what I was looking for! Highly recomm Sent me videos of my car, negotiated very well with me, and even delivered my car over an hour away. I got just what I was looking for! Highly recommend. More

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Had a very nice experience. Dominick was great and very personable, easy to talk to. I would definitely return if I was in the market for another vehicle. personable, easy to talk to. I would definitely return if I was in the market for another vehicle. More

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My elderly aunt went in last week and was assisted by a young man and it was his first day. she cant remember his name! I called the dealership to check on her and they all knew who she was and treated her young man and it was his first day. she cant remember his name! I called the dealership to check on her and they all knew who she was and treated her like royalty. thank you so much! She was in and out in two hours and she didn't even have an appointment. More

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Salesman was very attentive to me over the several days it took for me to make up my mind. The paperwork took a lot longer than it ever has. it took for me to make up my mind. The paperwork took a lot longer than it ever has. More

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